I like ACL just fine. Yes, the no fee thing is an issue to me too. On the positive side though, they occasionally have interesting restaurant shops in my area. By that, I mean interesting enough that, fee or no, I would like to go there. So, sometimes I do take a restaurant or two with them. Also, on the positive, their reimbursement amount is generally enough that (ordering within reason) you don't generally go in the hole on their shops. That is an issue with some of the MSCs that expect you drop a few hundred, go in the hole in the process, but eat what they say and spend hours doing a report that they may or may not accept on whatever technicality. Why is that a good deal? ACL has a lot of them beat on those aspects.
How many legs does a dog have if you call the tail a leg?
"Four. Calling a tail a leg doesn't make it a leg."
-- Abraham Lincoln