1. Forums
  2. Mystery Shopping Company Discussion

A Closer Look

July 22, 2025 01:20AM
ACL shops usialy just reimbursements an rarely bonused.

Shopping Eastern Pennsylvania since 2009
Reply
Log In
x

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

More Discussions About A Closer Look (All Companies)
July 23, 2025 02:01AM
They keep sending me emails about two of their current shops now that it is later in the month. The subject line refers to Max reimbursement. It took me a while of opening those emails to find out that Max reimbursement just means the same reimbursement they would have given me on the first day the shops were out. Somehow I hoped they would offer a bonus.
Reply
July 29, 2025 02:31PM
Instead of starting a new thread, I am opting to just add a new comment to this one. Has anyone had issues with any of the editors from ACL? I have done quite a bit of shops with them (not the sandwich ones) and just experienced the worst editor. I feel like she got me and another shopper mixed up. She would send me texts and emails and refer to me by a different name and her questions about my report made no sense. There are other details that I will not share until after I am reimbursed, but I have serious concerns.
Reply
July 29, 2025 04:44PM
@paniconmon wrote:

Disclaimer: ACL is one of my favorite MSCs smiling smiley

Based on my experience, no issues with any of the editors. Occasionally, I'll receive feedback that the tip is post-tax. I missed a requirement on two shops I've done, but the client still accepted it. Outside of that, the reports are accepted with no further follow-up.

Fortunately, I haven't had a mix-up like the one you described.

Why would they want you to tip on the tax added to the transaction? Are the going to passit on to the state?

Next they'll want us to tip on the service fee some places use for using a credit card!

Makes no sense to me.
Reply
July 31, 2025 04:41PM
It should be the pre-tax amount. I am not sure why they told you post tax.
Reply
July 31, 2025 06:04PM
I always tip post-tax (as a diner or a shopper unless it is for a MSC like Coyle that mandates pre-tax) and have always had the post-tax tip amount reimbursed by ACL. It comes in especially handy when you're doing their 18% tip clients. I haven't had any editing issues lately but it does seem like there have been some changes to who they use as editors, perhaps brought on by the huge volume of shops being done for their sandwich client.
Reply
July 31, 2025 06:28PM
It's entirely possible that the editor has you and your shop confused with someone else's. It happened to me once, long ago. Not ACL. It's best to just ask the editor directly, in a nice way, if there is a mixup.
Reply
Sorry, only registered users may post in this forum.

Click here to login