Ishop for ipsos editing delays

I did a shop for Ipsos Monday,. There was an issue where they had the wrong shop report form loaded to my page. I had to write them and ask about how to load a photo of the required receipt at which time. They did not reply until Tuesday and I made the report at that time. The directions said report must be by midnight of day of shop but as the wrong form was loaded by them that was not possible. As soon as the correct form was on the log I entered the report and submitted. I have not heard anything back from them and I am sure I did the shop 100% as required. Has anyone else experienced editing delays at this company? I have out of pocket expenses for a required purchase so hoping I am not out of luck. Thanks for any reply

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While I cannot commend on the issue in regards to the "wrong form" as it never happened to me. The review time for submitted report does range between 12 hours to 14 days.
I have been doing the shops for this company for 10+ years or however, long they had it and somebody else before them and I have never gotten a report back saying I missed a picture. In fact, I don't think the report will go through until you have all the pictures but all of a sudden I'm getting four or five back that I've left off a picture. I've left off a receipt. Something is not right and I'm getting to the point where I think forget it as it is just not worth it. It's always from the same editor so I don't know if she's got it in for me because I don't know her.
Well, here again, we know it is a "she," but we do not know which editor is doing this. We wish we knew who you were talking about!
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