@chintwin wrote:
Does anyone have a higher up contact (email/phone) at ishopforipsos SASSIE that I can reach out to discuss a shop that was rejected today because I did not photograph complimentary breadsticks that were served at the restaurant I dined at for one of their shops? No where in the description did it tell me that I had to take this picture of the unwrapped breadsticks UNTIL I began filling out the report. The instructions only said that I needed to photograph the food that I ordered which I did. I then uploaded a picture of a single breadstick that I brought home and the scheduler wants to reject my report. Needless to say, I am very unhappy.
@hbbigdaddy wrote:
@Morledzep
That is a little over-kill on your part, but if it brings you peace of mind, then keep at it. I mostly do the same shops, so I don't need to re-read them that many times, but I agree, extra pictures has never been a problem.
Some people try to do the minimum and wonder what happened. I'm not saying that is the case for anyone on this thread, but just in life. What is the least I can do and the quickest I can finish. That is many shoppers attitudes. I have been guilty of it myself on certain shops.
@chintwin wrote:
Does anyone have a higher up contact (email/phone) at ishopforipsos SASSIE that I can reach out to discuss a shop that was rejected today because I did not photograph complimentary breadsticks that were served at the restaurant I dined at for one of their shops? No where in the description did it tell me that I had to take this picture of the unwrapped breadsticks UNTIL I began filling out the report. The instructions only said that I needed to photograph the food that I ordered which I did. I then uploaded a picture of a single breadstick that I brought home and the scheduler wants to reject my report. Needless to say, I am very unhappy.
@Morledzep wrote:
You SHOULD, actually, they tell you to read the guidelines completely BEFORE doing the shop, several times even. There is no excuse for finding out after the fact because you did not read the guidelines.
That being said, one of the things that my son and I both do is take pictures of EVERYTHING the servers bring to the table, whether we ordered it or not. He also takes pictures of the dining room when we first enter and as we are leaving. And if we're doing a lot of different shops on our route, then we take an extra couple minutes before we get out of the car and re-read the guidelines before we go inside, just to make sure we don't forget important stuff that could keep us from getting paid.
@Morledzep wrote:
Cassie,
I've read it and re-read it. They said "directions" which to me means that they read the blurb at the beginning of the report, and the initial instructions in the email and not the actual guidelines.
"No where in the description did it tell me that I had to take this picture of the unwrapped breadsticks UNTIL I began filling out the report. The instructions only said that I needed to photograph the food that I ordered which I did."
They added the word "guidelines" in a later post. But still says nothing about opening and reading the actual guidelines in the shop.
They always say that but I am sure you have experienced the issue where the report doesn't show in full when you open it, you will see questions populate as you answer? So, you would need to open the actual shop report, fill it in with all fake information, and hope you don't accidentally touch submit or miss removing some fake information when putting the real stuff in. Nobody actually does that, do they?@viv0412 wrote:
Don't the actual guidelines state something about looking over the report form? I haven't done this shop in a long time, since they were doing the 'it's your birthday' scenarios, but I thought i remembered reading something along those lines in the actual guidelines.
@Deedeezthoughts wrote:
They always say that but I am sure you have experienced the issue where the report doesn't show in full when you open it, you will see questions populate as you answer? So, you would need to open the actual shop report, fill it in with all fake information, and hope you don't accidentally touch submit or miss removing some fake information when putting the real stuff in. Nobody actually does that, do they?@viv0412 wrote:
Don't the actual guidelines state something about looking over the report form? I haven't done this shop in a long time, since they were doing the 'it's your birthday' scenarios, but I thought i remembered reading something along those lines in the actual guidelines.