Just popped back in to say I did finally get paid for my two shops, 4 months + after the reports were accepted. I had emailed previous to the 4 months but no response. When I passed 4 months, I began to send a Help message (very respectful0 every other day. It took 4 messages and 8 days and I was paid.
The problem here is not simply that payment is slow, The problem is that Jack's payment terms have changed suddenly and drastically with no communication . For years, Jack has paid like clockwork the month following a shop. A few months ago, payment slipped to 2 months, then 3 months. Now it's up to more than 4 months and messaging the scheduler through the Help option is the only way to get their attention. I've mystery shopped since 2009 and I've seen many MS companies go belly-uo and leave shoppers unpaid. You can do a search here on the forum and see posts from desperate shoppers, some owed a lot of money, who are being stiffed by a previously-good company that they worked for over many years. Then the long-time, once reliable company disappears and leaves a large pool of unpaid shoppers. The big clues that a company is in trouble? Payment issues and lack of communication. Be cautious.