I have such a hard time figuring out which company has paid me. I keep the record for the company and sometimes when I get paid, I have no idea how to log it. For example, today I received a large payment from ISsSPrims. It also says Intouch Insights. I wish there were an easier way. I might have to go through the entire list to see who paid me.

It wasn't me!

If it says this (see below), you did the shops on the ISecretShop platform for InTouch Insights. Might be a good idea to keep track of the different platforms on your spreadsheet or accounting setup.

Custom Note
Payment from Intouch Insight for iSS/Prism shops for the period ending January 15, 2026

Do you not reconcile when a payment comes in, or at least once a month? You need to keep track of your invoices, as you are a small business.

Edited 1 time(s). Last edit at 02/28/2026 02:28AM by Dino29.

Your spreadsheet should have columns for date, MSC, Store name, location, date paid, job notes, fee, bonus, reimbursement amount. If you have those columns, it makes it much easier to track down who paid you.

My spreadsheet has all of that but I was paid a lump sum and don't know which company it came from.

I reconcile and add the date paid when I receive it and highlight where it was paid, PayPal, direct to bank, and checking account. But it still does not explain which company actually paid me. It seems like several use the Intouch Insight platform.

As I stated earlier, if it came from InTouch Insights it would say this or something similar:

Custom Note
Payment from Intouch Insight for iSS/Prism shops for the period ending.

The above note is what each of my PayPal transaction have for Intouch Insights I get from Isecretshop.

Just go to Isecretshop and look at the paid selection. It will tell you the dates your shops were paid out. Match that to your spreadsheet and you should be good to go.

Good Luck.

@Insight wrote:

I reconcile and add the date paid when I receive it and highlight where it was paid, PayPal, direct to bank, and checking account. But it still does not explain which company actually paid me. It seems like several use the Intouch Insight platform.

There are three different companies that this MSC pays me. One is Gigspot, one is ISS, and the other is See Level. It has gotten so confusing!

I don't really understand your frustration. PayPal sends an email for each individual payment. The other day I received 3 different payments, all from Intouch Insight, one from the old Alta 360, one from SeeLevel, and one from ISS. All of them said Intouch Insight, but it was 3 separate amounts, that paid me for 7 different jobs. It was pretty easy to tell which was which, and PayPal kept all the payments separate, so it was easy for me to track it.

I did get two separate emails. I could easily figure out one since it's only shop. The other one ($100) was for multiple shops and I still don't know which company sent it to me. I have checked all of the companies that are Intouch Insight, and dont see any that add up to that amount.

There are so many MSC buyouts happening it can be hard to account for who’s paying for what. And, not all MSC’s offer details with payments, so you have to figure it out, and sometimes reach out to their payroll department to match up the payment with the job/date.

GigSpot and ISS have an area with downloadable paid assignments by MSC for designated periods. Not all platforms and MSC’s do this, so it’s up to us to create a system so we can make sure we’re being paid for our work and reimbursed for any expenses.

Most other MSC platforms do the same, so I’m usually able to figure out any “mystery” amounts by comparing them with my bank statement. If not, it’s time to reach out to payroll at the MSC to compare notes, so it’s important have them.

This is a business. You are a 1099 independent contractor, not an employee, so you’re responsible for the accounting and taxes owed for all work.

There are no weekly pay stubs with breakdowns, and Employers make mistakes too, so it’s good to know how to track your income all around.

It’s very important that you keep good records (spreadsheets, job notes, receipts, mileage) and track your assignments for each MSC along with out of pocket expenses (like mileage/tolls/etc, receipts, required purchases), stated payment timeframes, and how you are paid by each (direct deposit/paypal/etc). I also add scheduler and/or project manager name/contact info to follow up on any issues that arise with payments, editors, etc.

I created a spreadsheet template I can customize for each MSC with collumns noted above and add each assignment as a line item as soon as possible after it’s assigned while the info is fresh, including:
date assigned/due, assignment ID#, client name, location name/address, payment amount, reimbursement totals, actual mileage (tax deduction), and expected payment due date, so everything’s clearly visible to plug in info, compare it to payments received, and do any follow up needed for MIA payments.

It also makes it easier to figure out what I’m actually walking away with after my expenses and overhead (vehicle and device, data services (also tax deductions), and my time invested to know what I’m making for the assignment overall, and by the hour to evaluate if I’m actually making any profit so I can strategize if it actually generates any profit.

I won’t pay to work, or work for free, so accurate records are vital to my economic survival and peace of mind.

If I choose to volunteer, it’s for a cause I believe in, not to line someone else’s pockets.

Spreadsheets are great tools. If you need help with formatting there are tutorials offered by the companies that offer them (like MS Excel), and many examples of basic business accounting templates available online for inspiration. They’re also right there to share as needed if you work with an accountant or get audited.

You can also get creative and do an “old school” hard copy.

Edited 1 time(s). Last edit at 03/02/2026 06:49PM by SBP.

I don't understand the confusion. Open ISS, navigate to the payment screen, and look at what jobs you were paid for recently that say Intouch for the MSC. It doesn't matter what client the job was for, only what platform you claimed them on. That is how they are grouped.