Sometimes problems with GoSpotCheck

I was reading a rant today about GoSpotCheck and thought I would add MY rant about GoSpotCheck to the forum. More than a few times, I have been doing a job using GoSpotCheck and suddenly the information was deleted without me clicking the delete button. The entire job. I have to start over from the beginning. It is very frustrating when this happens. Why can't GoSpotCheck have auto save, especially whenever photos are uploaded? Other companies/apps have this capability, e.g. Jancyn and Customer Impact. Yesterday, I did a 1.75-hour job and was almost finished except for one photo of the exterior which I had forgotten to take upon entry. I walked outside and all the photos for this particular job were gone. Text comments which I had added were still there, but ALL images were gone. I had to go back inside and retake the photos. I no longer had "before" shots, so I populated the fields with "after" shots and explained what happened in the comments. GoSpotCheck is a good app, but it could use some improvements. This was the first time it deleted only the photos. Usually it is the entire job. There have been times when a pop-up would appear and ask me if I want to cancel a job, but certainly not yesterday!

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Sounds like Ipsos's Shopmetrics site and app. Shuts down constantly, losing everything. Multiple re-entries required. No other Shopmetrics site behaves that way. I don't even try to use it on the road anymore. I take my frustrations home and deal with it in comfort.
I am sorry that happened to you! I keep getting an error stating, "Uh oh! Something went wrong. Please try again." No matter how many times I "try again," the same message pops up.

Shopping Arkansas, Louisiana, & Mississippi.
Constantly get "Uh oh! Something went wrong. Please try again." Also, "No internet connection." Even though I have one.
The GSC horror stories abound, and I have totally avoided using it as a result. That I resigned from CI is a big reason I don't use it.

Was doing dog food recalls today in the big box stores with the tax kiosks they audit and, as much as I enjoyed that project, I remembered all the issues with trying to get reports done. Major PITA!

Given that MSCs pretty much suck, it's unrealistic to think they would invest wisely in tech implementation. I have an advanced degree in that sort of thing, and it's sadly laughable how all companies are so far off from best practices.

The Otter-less instant assign app represents a huge whatever-grade to the code that had to cost $$$. I have deleted it from my phone and only work through the web browser (and so should you).

The only downside is the former app incarnation would save photos to your library, while working the site from a browser does not.

I tend to complete the Tiger/Flying Horse and Mollusk jobs onsite, and have had to change my MO slightly so that I grab all my photos in advance of working the report in the browser.

Have synthesizers, will travel...
I do a lot with GSC and have never lost my data. I do get the no internet and something went wrong often. As long as I can enter the job it always saves.

I have found that putting a phone in a jacket pocket can make all kinds of interesting stuff happen. I tend to make sure the app is not on top (active on the screen) if I do so.
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