@Jusa wrote:
Thank you for that very helpful information. Putting on my 10 ft pole list!
You're welcome! I asked about them before I started, too. Someone said they were terrific so I gave it a shot. They paid late and only after I asked. I asked the person who had recommended them and that person said the late issue was new, they'd always been great.
And, they made excuses. Someone was sick. On vacation. On medical leave. It sounded believable at first but everything has a shelf life.
Late payments and needing to remind them has been going on for a long time now and they've stopped making excuses. Now they just delay answering, need time to look into it, etc.
I attempted to ask the person who had recommended if they were still working with them and if so, were they having the same challenges. That person read but didn't respond.
I still do a couple shops here and there but I wouldn't take on any more than I am comfortable losing if they abruptly vanish. I don't think they are on solid ground in spite of them investing in a new interface.