Mistreated by EPMS Apartment shop editors, anyone else?
Warning: For Full Access Please Log In or Create an Account (Free)
Obviously everyone's mileage varies when it comes to companies. I've found their e-mail communication to be lacking, on the other hand a phone call worked wonders. I had a scheduler make a mistake and remove the wrong shop from my queue and when I called the shop was put right back. At that point I told them my only concern had been it would get assigned to someone else in the interim and was told they would have returned it to me since it was their mistake. How many companies would just say too bad, so sad under the same circumstances.
I don't agree that the jobs takes an hour and a half onsite with another hour for the report. Out of hundreds of apartment shops for many companies my average is 30 minutes. A few hour and half jobs have been sprinkled in there, but there have also been some 15 to 20 minute shops. EPMS reports are on my PITA list, but I can still get them done in half an hour. The clients in my area also pay more than $25 for written shops and I've seen them with a lot of bonus jobs. I'm staying away from their written shops only because I prefer video and there's no point in going this month for the traditional job and taking myself out of the running for a video later.
I really don't understand why someone said they take too long to pay. DD in your account on the 23rd for jobs processed through the 7th of the same month is on the better side. Certainly better than Bare who someone else recommended.
I don't agree that the jobs takes an hour and a half onsite with another hour for the report. Out of hundreds of apartment shops for many companies my average is 30 minutes. A few hour and half jobs have been sprinkled in there, but there have also been some 15 to 20 minute shops. EPMS reports are on my PITA list, but I can still get them done in half an hour. The clients in my area also pay more than $25 for written shops and I've seen them with a lot of bonus jobs. I'm staying away from their written shops only because I prefer video and there's no point in going this month for the traditional job and taking myself out of the running for a video later.
I really don't understand why someone said they take too long to pay. DD in your account on the 23rd for jobs processed through the 7th of the same month is on the better side. Certainly better than Bare who someone else recommended.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
mysteryme -- Considering your inability to spell correctly and to express yourself in a coherent manner, it's no wonder you have problems with EPMS, and, I would guess, other MSCs. I did not attack you in the manner you just attacked me. Do you feel better about yourself now that you've attempted to trash me? The fact that you have to do that to feel good about yourself makes me feel sorry for you. End of discussion.
Lisa -- Agree with you 100%. Their reports can be PITA, especially the describing the office and apartment. However, they do pay quickly, I've only had one problem that was the result of a serious miscommunication on their end and when there have been minor issues, they have been easily resolved. They've also been very flexible with the targeted shops, extending deadlines with no problems and no attitudes.
some of these posts are over the top. Please folks, save the vitriole and hyperbole for the election! Or dinners with your family. I read these posts and participate because I want to learn, share, commiserate. NO ONE needs to get personal. Sometimes we don't agree...I happen to like EPMS; others don't. I give my reasons. You give yours. Other forum members can read our posts and draw their own conclusions.
Avitoots get off my back.You think I give a rats ass about what you think or how you shop.Cry me a river If you cannot stand the heat stay the hell out of the kitchen.If I hate a company I will express my opinion and then you dare dish out advice,What part of the email do you not get I DO NOT DO STUPID.
Enough already with personal attacks. Nobody called you names and there is absolutely no reason for you to call someone else names. We have discussions, we often disagree, but we can all behave like adults.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
jersey07 -- Sorry. Seems that my standing up for EPMS and stating that I liked working for them and then saying I thought substituting 5 $10 FF was ridiculous touched a nerve. I did take great offense at being personally attacked when I just posited a reason for a problem experienced based on the nature of the original post. I have again been attacked which I will ignore since there is no point in responding to something so vile and hate-filled.
I, too, like EPMS and don't think they do wrong by their shoppers. That has not been my experience and that seems to have not been the experience of many on this thread. Therefore, I must deduce that the reason some have had such negative experiences with the MSC must be due to something other than the fact that the MSC treats its shoppers in a negative manner.
I, too, like EPMS and don't think they do wrong by their shoppers. That has not been my experience and that seems to have not been the experience of many on this thread. Therefore, I must deduce that the reason some have had such negative experiences with the MSC must be due to something other than the fact that the MSC treats its shoppers in a negative manner.
LisaSTL Wrote:
-------------------------------------------------------
> Enough already with personal attacks. Nobody
> called you names and there is absolutely no reason
> for you to call someone else names. We have
> discussions, we often disagree, but we can all
> behave like adults.
No Lisa, there are some here who cannot behave as adults.
-------------------------------------------------------
> Enough already with personal attacks. Nobody
> called you names and there is absolutely no reason
> for you to call someone else names. We have
> discussions, we often disagree, but we can all
> behave like adults.
No Lisa, there are some here who cannot behave as adults.
Or, as I always deduce - those who have to revert to swearing/cussing.......you know the rest....
Incredible that this type of thread runs almost every single month about how rude EPMS is, etc. Folks, are we really going to beat this dead horse into the ground another 6 feet?
While I think its almost universally accepted that their reports are longer and more demanding than most other MSCs, I've never had a payment issue with them (30 day cycle) and can almost always reach a scheduler should I have any issues in the field. Can they be rude? Yeah. Can I blame others for getting mad at them? No.
Live and let live, live and let die folks. Just count the paycheck at the end of the month from EPMS and smile. Less worry, and most important, less stress. Just saying.
While I think its almost universally accepted that their reports are longer and more demanding than most other MSCs, I've never had a payment issue with them (30 day cycle) and can almost always reach a scheduler should I have any issues in the field. Can they be rude? Yeah. Can I blame others for getting mad at them? No.
Live and let live, live and let die folks. Just count the paycheck at the end of the month from EPMS and smile. Less worry, and most important, less stress. Just saying.
avitoots Wrote:
-------------------------------------------------------
> Mert -- I have done several shops for EPMS
> (telephone and onsite) and the guidelines always
> say you have to do the phone call and shop on the
> same day. So, if you made the phone call on a
> Saturday and it said no Saturday visits, then I
> can understand why you got dinged.
>
> 1980 dory -- Did you make the phone call first
> before traveling to the property? If not, you
> probably did not follow the guidelines. There is
> no excuse for being rude but I can understand why
> the company may not be very sympathetic.
Toots,
Please reread my original post very carefully. I clearly stated that I had followed the guidelines and was in the process of quoting them...
You're speculating, trying to second guess and attempting to make my comments into something that fits your positive opinion of the company.
A good shopper reads carefully so that there are no misunderstandings. Did you read my post carefully before you commented? Are you privy to my guidelines and know completely what was expected of me? Or are you just guessing?
As Sgt. Joe Friday used to say, "Just the facts Maam".
-------------------------------------------------------
> Mert -- I have done several shops for EPMS
> (telephone and onsite) and the guidelines always
> say you have to do the phone call and shop on the
> same day. So, if you made the phone call on a
> Saturday and it said no Saturday visits, then I
> can understand why you got dinged.
>
> 1980 dory -- Did you make the phone call first
> before traveling to the property? If not, you
> probably did not follow the guidelines. There is
> no excuse for being rude but I can understand why
> the company may not be very sympathetic.
Toots,
Please reread my original post very carefully. I clearly stated that I had followed the guidelines and was in the process of quoting them...
You're speculating, trying to second guess and attempting to make my comments into something that fits your positive opinion of the company.
A good shopper reads carefully so that there are no misunderstandings. Did you read my post carefully before you commented? Are you privy to my guidelines and know completely what was expected of me? Or are you just guessing?
As Sgt. Joe Friday used to say, "Just the facts Maam".
Maintain order.
Practice tranquility.
Be kind and caring.
Support friends and family.
Practice tranquility.
Be kind and caring.
Support friends and family.
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
avitoots Wrote:
-------------------------------------------------------
> jersey07 -- Sorry. Seems that my standing up for
> EPMS and stating that I liked working for them and
> then saying I thought substituting 5 $10 FF was
> ridiculous touched a nerve. I did take great
> offense at being personally attacked when I just
> posited a reason for a problem experienced based
> on the nature of the original post. I have again
> been attacked which I will ignore since there is
> no point in responding to something so vile and
> hate-filled.
>
> I, too, like EPMS and don't think they do wrong by
> their shoppers. That has not been my experience
> and that seems to have not been the experience of
> many on this thread. Therefore, I must deduce
> that the reason some have had such negative
> experiences with the MSC must be due to something
> other than the fact that the MSC treats its
> shoppers in a negative manner.
I don't deal with EPMS. I feel they are most definitely rude and cannot find their butt in the shower if the lights go out,
Its sad that they are so outstanding that this seems to be met by others so often as to be brought up here on a regular basis. Sad EPMS. Sorta like RIM (Blackberry) they need some internal work possibly and just don't care to do it..
DOn
-------------------------------------------------------
> jersey07 -- Sorry. Seems that my standing up for
> EPMS and stating that I liked working for them and
> then saying I thought substituting 5 $10 FF was
> ridiculous touched a nerve. I did take great
> offense at being personally attacked when I just
> posited a reason for a problem experienced based
> on the nature of the original post. I have again
> been attacked which I will ignore since there is
> no point in responding to something so vile and
> hate-filled.
>
> I, too, like EPMS and don't think they do wrong by
> their shoppers. That has not been my experience
> and that seems to have not been the experience of
> many on this thread. Therefore, I must deduce
> that the reason some have had such negative
> experiences with the MSC must be due to something
> other than the fact that the MSC treats its
> shoppers in a negative manner.
I don't deal with EPMS. I feel they are most definitely rude and cannot find their butt in the shower if the lights go out,
Its sad that they are so outstanding that this seems to be met by others so often as to be brought up here on a regular basis. Sad EPMS. Sorta like RIM (Blackberry) they need some internal work possibly and just don't care to do it..
DOn
And such a comforting thought to all of you that had an apt and had an issue with.... they have a copy of your ID.
CANADAMOMMY Wrote:
-------------------------------------------------------
> And such a comforting thought to all of you that
> had an apt and had an issue with.... they have a
> copy of your ID.
Oh my! I never thought of that. Do you think they'll blacklist me and not offer any more of thier shops?
That is precisely why I choose my words very carefully and always tell the truth. If they or anyone can't handle that, then it is thier problem and not mine.
Fortunately I'm not to the point that I have to put up with verbal abuse in order to put food on my table.
-------------------------------------------------------
> And such a comforting thought to all of you that
> had an apt and had an issue with.... they have a
> copy of your ID.
Oh my! I never thought of that. Do you think they'll blacklist me and not offer any more of thier shops?
That is precisely why I choose my words very carefully and always tell the truth. If they or anyone can't handle that, then it is thier problem and not mine.
Fortunately I'm not to the point that I have to put up with verbal abuse in order to put food on my table.
1980dory -- I've written some reports that have had negative elements about the target and have never had a problem. I had one shop where I had an appointment with the target and the target was 45 minutes late! No phone call, nothing. She just wasn't there. Did the tour, included the fact that the target was so late without the professionalism and/or courtesy of a phone call and got paid. I have done several shops for EPMS since then. I don't think the fact that they have your contact information, even without the copy of your photo id, would be an issue.
Do they even make a copy of the DL? Providing ID is for the safety of the employee. I know car dealerships make a copy because they are supposed to give it back to you prior to the test drive and the copy is available if you decide to steal the car For apartment shops I cannot recall one agent ever making a copy. The ID is normally put into a safe location immediately and returned to me as soon as we come back from the tour. I would also think that both apartment management companies and car dealerships do some of the more extensive background checks on their employees to protect both the company and customers.
For apartment shops I cannot recall one agent ever making a copy. The ID is normally put into a safe location immediately and returned to me as soon as we come back from the tour. I would also think that both apartment management companies and car dealerships do some of the more extensive background checks on their employees to protect both the company and customers.Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Lisa -- Normally they do take the i.d. and then give it back. However, the last one I did in Florida they made a copy and gave it back to me immediately. There are plenty of shops that we do where we give contact information, like shops for schools, car dealerships, financial institutions, that can be easily traced. Can't mystery shop if you're constantly worried someone will do something if they get a negative report.
You don't do rude or stupid?! This is one of the rudest (and stupidest) posts I have ever seen in this forum.
mysteryme Wrote:
-------------------------------------------------------
> avitoots my attitude or problems are none of your
> business.Whatever PITA means it must be as dumb as
> you are going by the language of your email.Go
> toot your own. horn .The owls are calling.The only
> thing super star about you is the mediocrity of
> your reponse.I do not expect want or would even
> consider you act like me coz you do not possess
> the IQ to do so.Dumb and rude should I expect any
> better did you not understand my email i am sure I
> wrote in English.i do not do rude and definately
> not stupid.Put your mouth where your brain is
> supposed to be at the moment you do not appear to
> have one
mysteryme Wrote:
-------------------------------------------------------
> avitoots my attitude or problems are none of your
> business.Whatever PITA means it must be as dumb as
> you are going by the language of your email.Go
> toot your own. horn .The owls are calling.The only
> thing super star about you is the mediocrity of
> your reponse.I do not expect want or would even
> consider you act like me coz you do not possess
> the IQ to do so.Dumb and rude should I expect any
> better did you not understand my email i am sure I
> wrote in English.i do not do rude and definately
> not stupid.Put your mouth where your brain is
> supposed to be at the moment you do not appear to
> have one
Mantis -- Thank you for standing up for me.
I don't have a problem with personal attacks when they're deserved. But that was a whole lotta crazy. =)
Mantis -- Personal attacks like that are totally inappropriate and I, unfortunately, went down into the muck a little bit but I didn't think that my initial post deserved such an angry reply. Obviously, I touched a nerve.
You certainly did not sink to the level of the attack and how can anyone fault you for defending yourself?
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Lisa -- Thanks. I felt I did a bit and wanted to take responsibility for it. Actually, I felt that one or two people did. However, there are also a couple who have had problems with EPMS and aren't happy that others don't agree with them and have made snide remarks as a result.
How ironic the thread is about being mistreated by an MSC and some of us are mistreating other shoppers. Think about it folks. Relax. And .... peace out.
I am leaving this thread. It seems to have been hijacked by nastiness. And my stomach gets queezy when I read some of these posts.
I am leaving this thread. It seems to have been hijacked by nastiness. And my stomach gets queezy when I read some of these posts.
If anyone can think of one, just one, company we all agree on then please post it right now!
There are companies I love and others hate. Those people can't figure out why I like the ones I do. There are companies others love and I won't go near. With some companies I've had issues with their policies or maybe one scheduler, but because my overall experience has been good it's easy to overlook. Other schedulers or employees have ticked me off so bad I wouldn't pee on them if they were on fire.
If anyone wants to start a thread asking for others experience then why do they get pissed off to find others haven't been "mistreated" like they think they were? If others did not come out and discuss good experiences then what would any shopper considering a company have to base a decision on? No company is a perfect fit for anyone. Many of us have mentioned very specific negatives about EPMS while still having a generally positive view of the company. I don't have a problem with those that have a bad view of EPMS. I don't own the company. I do prefer to read specific, truthful complaints because those are what we all can learn from. General, vague accusations just can't help.
There are companies I love and others hate. Those people can't figure out why I like the ones I do. There are companies others love and I won't go near. With some companies I've had issues with their policies or maybe one scheduler, but because my overall experience has been good it's easy to overlook. Other schedulers or employees have ticked me off so bad I wouldn't pee on them if they were on fire.
If anyone wants to start a thread asking for others experience then why do they get pissed off to find others haven't been "mistreated" like they think they were? If others did not come out and discuss good experiences then what would any shopper considering a company have to base a decision on? No company is a perfect fit for anyone. Many of us have mentioned very specific negatives about EPMS while still having a generally positive view of the company. I don't have a problem with those that have a bad view of EPMS. I don't own the company. I do prefer to read specific, truthful complaints because those are what we all can learn from. General, vague accusations just can't help.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Mantis get a life . Your opinion or should I say lousy interpretation of my email does not change how I feel about the company which was the original post. And by the way save your advice for those who care. I get on this blog to read about the shopping experience not get advice from fake wannabes who cannot stand to be criticized.Somebody posted that EPMS has my id as if that would keep me quite.I repeat I do not do rude and definately not stupid.On the other hand I will respond to rudeness and intentionally in the same manner.if not worse.I am my mothers baby and choose not to grow up.
Whether you want to believe it or not your posts have been and are continuing to be unnecessarily rude. And regardless of your opinion on the advice offered that is precisely why many people come to this forum, for advice and feedback in order to make an informed decision.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Sorry, only registered users may post in this forum.