We need female shoppers ages 18-45 for some super easy retail mystery shops! Sign up for FREE at www.SinclairCustomerMetrics.com! Urgent ladies retail clothing shop! MUST be done before the Memorial Day holiday. I can offer a bonus for Thursday ONLY so you need to sign up ASAP!

We have lots of clients to shop, online self scheduling, and helpful schedulers available for you! (Plus we're FREE!!)


Sign up today at www.SinclairCustomerMetrics.com and then email sherry.sinclair.scheduling@gmail.com for further instructions.

Sherry Forbess
Account Assistant
Sinclair Customer Metrics
sherry.sinclair.scheduling@gmail.com
www.SinclairCustomerMetrics.com
Sign up for FREE today!!

Hi Sherry!

The best place for this is actually on our job board rather than out in threads on the forum. That way you can be sure that shoppers see it.

Thanks

I think this was posted last week... And I think your experienced shoppers commented.

If you took care of your current shoppers - You would not need new ones...:p

mrcomputer101 Wrote:
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> If you took care of your current shoppers - You
> would not need new ones...:p


A big fat AMEN to that!!!! Just a whole new crop of shoppers to cheat out of fees.

Cettie Wrote:
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> mrcomputer101 Wrote:
> --------------------------------------------------
> -----
> > If you took care of your current shoppers - You
> > would not need new ones...:p
>
>
> A big fat AMEN to that!!!! Just a whole new crop
> of shoppers to cheat out of fees.


This Sinclair poster opened THREE threads last week to post the same free advertisement. Several of us objected to the redundant free advertising and several other former Sinclair shoppers commented. That she's back, having not even bothered to read the comments on the THREE threads she opened, and is now opening ANOTHER free advertising thread, speaks volumes. I interpret it that Sinclair is not interested in this forum or its shoppers, only in free advertising.

I have enjoyed working for Sinclair over the years, but you severed your ties with regular female shoppers by imposing age restrictions on this clothing retailer (which are actually capped at age 35 on your site). The last company that held this account did not do so and had plenty of shoppers. Sinclair should re-negociate with this client. I cannot imagine why your marketing department would suggest or agree to assignments in which shoppers would be scarce without doing their homework. Iam 50,love their clothes and shop there regularly. You can fix your problem internally. Best wishes!

mrcomputer101 Wrote:
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> If you took care of your current shoppers - You
> would not need new ones...:p


AGREED!!!!! Start giving some bonus points to shoppers who do you special favors and take less desirable shops. We're busy people and we don't have time to get them in within 6 hour deadlines when you are calling us begging us to squeeze them in. I'm supposedly one of your better shoppers, yet I can't self schedule because of a few late reports. Don't go the way of Market Force and Corporate Research!!!

I have never done a lot for Sinclair, but I did do 3 or 4 a month. Now I too am blocked from self scheduling. I'm too busy to have to wait to see if I am assigned a shop. If I can't self assign, I just mark it up to their loss and go on to something else. Other companies pay faster too.

I shop Sinclair, and have not seen these great shops, but then I'm older than 45, but love fashion and dress pretty well (if I do say so). Sinclair should not fall for the age thing, and the client is definitely shutting their doors to new customers if that's their attitude. No wonder Macy's is taking over the fashion industry.

The store is one at which I sometimes buy denims. However, the majority of the clothes they sell are really designed for those aged 14-25.

o.k. I now know what store, no, I would have to bring in a teeny bopper for that one.

Some MS companies back themselves into a corner by promising the client age criterias. This leaves schedulers in a tough position and this is no exception. I feel for schedulers who are desperately trying to fill these assignments with total disconnect from the marketing department that "sealed the deal". Clients and shoppers are often lost this way due to unrealistic expectations. I feel that this also applies to unrealistic scenarios provided by clients. In my view, the better MS companies "step up to plate" from the beginning and negotiate long-term realistic goals. Just my 2 cents.

KathyC Wrote:
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> Some MS companies back themselves into a corner by
> promising the client age criterias. This leaves
> schedulers in a tough position and this is no
> exception. I feel for schedulers who are
> desperately trying to fill these assignments with
> total disconnect from the marketing department
> that "sealed the deal". Clients and shoppers are
> often lost this way due to unrealistic
> expectations. I feel that this also applies to
> unrealistic scenarios provided by clients. In my
> view, the better MS companies "step up to plate"
> from the beginning and negotiate long-term
> realistic goals. Just my 2 cents.


Well said! :-)

I would add that there is one shop in my market that the client will only accept
Japanese females of small build. Yes, that may fit the tourists that shop in two of their stores, but they also have two located in places where locals shop, too. One would think the MSC would negotiate a half-half compromise on scheduling shoppers, but that hasn't happened. Instead the shops sit a long time as they have a really difficult time finding a shopper. I will add that this MSC is nice to work for as the owners are really super to deal with. They expect well-written narrative and pay fairly for it.

I would like to give it a try my name is Erlie Worsley phone no# 757-737-6538 I live in Norfolk, Virginia Emailaddress moses6100@gmail.com

Isn't 45 the new 35.....you must have lost many great shoppers because of this, good luck.

seahawk Wrote:
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> I would like to give it a try my name is Erlie
> Worsley phone no# 757-737-6538 I live in Norfolk,
> Virginia Emailaddress moses6100@gmail.com


You should remove this information. This cannot lead to anything positive. You are posting this on a public forum, where the info can be harvested by those with ill intent. Press the edit button and remove it.

Then, go to the "New Mystery Shoppers" section and read up on what you need to do to get MS jobs.

seahawk Wrote:
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> I would like to give it a try my name . . .

Hi seahawk. Mystery shopping companies won't call anyone who hasn't applied to be a shopper with them. Signing with them is the first step to take to get shops. When reading this forum, you'll learn how shoppers get started in mystery shopping. Good luck!

And a new twist on Sinclair . . .

Yesterday I did two Sinclair shops and hurried home to get them in before heading out to do the rest of the day's shops. Of course start with the one done first and it took f..o...r..e..ve..r with some kind of scripting error throwing up prompt screens of whether I wanted to stop the scripts or continue. By the time all the prompts stopped and I had the information in, I could see that some words had run together and some had multiple spaces between, but each time I tried repositioning the cursor I got the prompt screen again. I finished and could still see some odd characters that consisted of small 00 over 01 between straight vertical lines. I sent the report and emailed the scheduler to both report the problem and to ask that she make sure that the report actually went through, with apologies if spacing was scrambled.

Sign out, get a fresh cup of coffee, scan my receipt and sign in to do shop #2. No scripting errors this time!!! Get to the bottom of the page and hit "Save and Continue". The report throws me back to the same page with complaints about missing questions as all of my narratives typed in place have disappeared. I used the back button and salvaged my narratives to Word, signed out and signed in again, returned to the report, pasted in my narratives and refilled all the check boxes, hit "Save and Continue" and I get an error screen that will let me go no further. Copy/paste and let my scheduler know I will try the report later in the evening.

After putting in the rest of the day's shops I returned to the Sinclair report and this time as soon as I try to open the report I have a 2 page error message. I made a pdf of the message and emailed it to my scheduler. So I followed the alternative instructions, printed the form and filled it out by hand to fax it. Somewhere around midnight I tried to fax and the first time got "Comm error" on my fax, second time got "phone did not pick up", third time the fax connects, but sits on transmitting page 1 for more than 30 minutes. I killed the job and went to bed after another note to the scheduler.

This morning the 2 page error message was still there when I tried to do the report. I left to do jobs and in my absence the scheduler called. When I got home I returned the call, but got his voice mail. Tried to enter the report again and got a message that the report was "locked" but I could 'click here' and unlock it. To my amazement, the check boxes were intact and the narrative was present but preceded by a whole lot of garbage about wrong fonts and yadda yadda yadda. So I tidied it up with fresh copy and paste from my Word document and got the form to submit. It went through. Tried to upload my receipt and got a fresh batch of error messages.

Now considering I was putting in reports for other companies all night, checking emails and websites, I'm pretty darn sure it wasn't me.

I did get a call back from the scheduler indicating that their IT department said that the problem was because I was cutting and pasting from Word. Apparently you cannot/should not do that with Sinclair. Hmmm, been doing that with Sinclair for years. And of course the initial problems yesterday with the first form were from trying to type narrative in place and on the second form I resorted to cut and paste only when the report blew out my narratives.

So, for the record, don't cut and paste into Sinclair's forms. Evidently the system is just to primitive to cope with it.

What version of Word? We have issues in the UH system's newish course management software with cutting and pasting from Word. There is an incompatibility with the XML base of the latest versions. But if I use older Word, or use current word and save the doc as a .doc and not .docx, then I can cut and past with no issues.

That is weird, Flash. What a hassle. I use Word 07 and have used copy/paste with Sinclair narratives, as recently as a few days ago. No problems. Guess I'll have a plan B in place, just in case.

I use Word 07. Certainly when I unlocked the report there was a whole lot of garbage on the front end of each narrative and the spacing in the narrative itself was unacceptable. Obviously their little red squiggly line under 'andthen' would have warned me prior to moving on that there was a 'spelling' error. Interesting idea to save in an older word format.

But that alone does not explain the website problems, as the narrative originally was created in the site and was copied TO Word only after a site malfunction. I also told them in my email what operating system I was using and what browser, with version number. I suspect if I had said I was using IE I would have been told to use Firefox. I was using Firefox so was told to use IE. I was annoyed, to say the least, to hear the usual Market Force statement coming from Sinclair that "Nobody else has reported any problems."

There also was no addressing the issue of their fax machine not accepting reports. If they don't want reports faxed, then why on the form do they give you that option? Somehow I suspect that their fax is computer based and when their system takes a behavioral dump it makes the fax inaccessible as well. And obviously trying to upload a jpg receipt into their system yielding further error messages compounds the problem.

Methinks that Sinclair should listen to Shakespeare and take it to heart, “The fault, dear Brutus, lies not in the stars but in ourselves."

I had tons of issues with the receipt upload, until this weekend, when it finally worked for me.

Even trying to report the error sent up a new error screen before Sunday last.

Flash...what a nightmare....the time involved makes your shops a loss. I hope they own up to their problem, and fix it soon.

And they have found two more picky ways to turn this shop into a total nightmare. I will have to return to the location because the store did not have an item they were supposed to have, and I specifically inquired about it and was specifically were told it had not yet arrived. This was explained in the report. It is not a huge issue to return because the store is along one of my more frequent paths, so it is 5 minutes of drop in, but still not a shopper error. I also got an editor request for exact verbiage where the instructions specifically state, "No further comments are required for this question." The issue pertained to courtesy and the individual got top marks, so what the heck?????

I just did another shop for them last evening, and submitted it today. Strangely and thankfully, I had no problems with their system with either the report or the receipt upload.

Well, that answers my question from the other thread! I was able to go back and upload the receipt just now, and it shows as pending.

Still, I don't like those error messages.

I wonder if the folks who work there are going to be annoyed that I faxed after entering online, then uploaded the receipt after attaching a scan to email.

I had a problem a couple of weeks ago similar to yours, Flash. I was using Google Chrome and IT suggested Internet Explorer. Worked like a charm!

It does make sense that their system cannot support some of the web browsers. Not everything is compatible. Big deal! Start to have trouble...open a different browser. I wouldn't persist and spend a lot of wasted time inputting a report that was clearly not going to enter properly.

Btw, Sinclair is probably my FAVORITE company with which to work. (Or, perhaps I should say, one of their shops is my favorite, AND I have an excellent scheduler and editor.) They really do pay better amounts for certain shops than most companies pay. I don't have a problem following their directions and rarely have a report kicked back for additional information.

Wabbitmom Wrote:
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> They really do
> pay better amounts for certain shops than most
> companies pay. I don't have a problem following
> their directions and rarely have a report kicked
> back for additional information.


That is not true for here. They have two or three shops I like, out of five they have here each month. Five-total, not five different companies. Given the rotations, I am on and off every other month. Nothing pays well. But I like two of them well enough, and they meet my personal reimbursements well enough, that I do them.

I have to agree with what Wabbitmom said. I did two shops the other week. I use Firefox as my browser. I got the script error message with every keystroke...that would've taken forever with the narrative. I signed out and switched over to Internet Explorer and it worked like a charm.

Figures their site would work best with the oldest technology out there!