I think I know exactly which company you are talking about. If so, they have several different clients with long revealed mystery shop/ audits. Audits are never short unless you are an experienced auditor. Then, as an experienced auditor, you know what to expect and how to make the process more efficient. My best advice is to keep taking the same audit or audits over and over again. That way when a new one comes along that claims to only take a half an hour (for the experienced auditor), you know to add a few minutes onto the time it takes to complete it while you learn the new guidelines.
I personally dislike mystery shops with revealed audits very much. I do love audits but I feel silly when I just made a purchase with someone and THEN have to tell them OH YEAH now I'm going to completely judge the entire premises on cleanliness and value right in front of you. You know how you didn't make eye contact when greeting me? Well that's going in the report too! Have a great day!
Edited 2 time(s). Last edit at 09/30/2016 03:39PM by sbrown44105.