Could never understand requirements of some reports.
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@MFJohnston wrote:
@johnb974 wrote:
What this boils down to is a MSC or client that ask you about something that wasn't in the guidelines and than denies the shop. I've had this happen a just a few times. I just wish the MSC or clients would take a closer look at reports and ask the mystery shoppers what they think. We're the ones doing the work and meeting the people.
Hmmmm... That’s never happened to me......
One MSC I did one phone shop. I printed the guidelines and report. When you signed on to fill out the report, suddenly there were questions with drop down menus, asking question you couldn't see before doing the shop. I never did another shop for them again. Interesting this same company told you....."you cannot have shopped this store for any other MSC in the last 6 months." That was not going to happen. You don't tell shoppers who they can shop for.
On my original posts about the electronics company. I got one of the steps out of place. When I turned in the report I told them about the out of sequence steps with the sale's person. I just got my review of the shop....10/10. 
You know how Facebook has that "Create a poll" thing. We should have one here.
@gukka wrote:
I do apologize that I have not read all of the past year or so of johnb974's postings. I was not aware this was a requirement for commenting. Unclear guidelines...
Nevertheless: Where are the guidelines for this specific shop or shops? What you've posted are quotes from johnb974. How does Rousseau know "exactly what shop it is" or what the exact guidelines say? I've seen my own shop guidelines change from shop to shop and even change hours or sometimes even minutes before the shop is to be completed. Some have even changed after the assigned shop time window closed. Some were silent on what to do if the location was closed or if the store's name had changed (in that case, from one national dollar store to another in the same space).
The first of his quotes: "requires one to spend 30 minutes on site." This is not the quoteed shop guideline, is it? And "insinuates" means "hint" or "suggest," so that's not a clear, unambiguous guideline (if it's an actual part of any guideline at all). We don't know what "on site" means or if it's part of the guidelines.
Similar insinuation with the second quote. If, indeed, it was part of the guidelines. There should be nothing to insinuate, cameras or not.
Now you're just being obtuse.
Ummm. Rouseau knows what shop they did. Because they did it. Rousseau's shop was different than JohnB's shop. Apparently even quoting and reiterating exactly what was said is still above your reading comprehension level. So I'm going to break it down. Step by step.
1. Rousseau did a shop.
2. Since Rousseau did the shop it stand to reason that Rousseau read the guidelines.
3. Rousseau stated that he/she did said shop and that it was required to be there for 30 minutes.
4. Since Rousseau did the shop. And Rousseau read the guidelines for said shop. And Rousseau stated that being in the store 30 minutes was a requirement, then the only logic explanation is THE 30 MINUTES WERE IN THE GUIDELINES!
5. We have now concluded that the guidelines for the shop Rousseau did stated the 30 minute requirement.
6. JohnB replied that he would sit in his car instead of waiting the rest of the 30 minutes.
7. We have no concluded that JohnB would lie and say he was in the store for 30 minutes when he was not.
I'm not sure how plainer I can put it.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
@bgriffin wrote:
@gukka wrote:
I do apologize that I have not read all of the past year or so of johnb974's postings. I was not aware this was a requirement for commenting. Unclear guidelines...
Nevertheless: Where are the guidelines for this specific shop or shops? What you've posted are quotes from johnb974. How does Rousseau know "exactly what shop it is" or what the exact guidelines say? I've seen my own shop guidelines change from shop to shop and even change hours or sometimes even minutes before the shop is to be completed. Some have even changed after the assigned shop time window closed. Some were silent on what to do if the location was closed or if the store's name had changed (in that case, from one national dollar store to another in the same space).
The first of his quotes: "requires one to spend 30 minutes on site." This is not the quoteed shop guideline, is it? And "insinuates" means "hint" or "suggest," so that's not a clear, unambiguous guideline (if it's an actual part of any guideline at all). We don't know what "on site" means or if it's part of the guidelines.
Similar insinuation with the second quote. If, indeed, it was part of the guidelines. There should be nothing to insinuate, cameras or not.
Now you're just being obtuse.
Ummm. Rouseau knows what shop they did. Because they did it. Rousseau's shop was different than JohnB's shop. Apparently even quoting and reiterating exactly what was said is still above your reading comprehension level. So I'm going to break it down. Step by step.
1. Rousseau did a shop.
2. Since Rousseau did the shop it stand to reason that Rousseau read the guidelines.
3. Rousseau stated that he/she did said shop and that it was required to be there for 30 minutes.
4. Since Rousseau did the shop. And Rousseau read the guidelines for said shop. And Rousseau stated that being in the store 30 minutes was a requirement, then the only logic explanation is THE 30 MINUTES WERE IN THE GUIDELINES!
5. We have now concluded that the guidelines for the shop Rousseau did stated the 30 minute requirement.
6. JohnB replied that he would sit in his car instead of waiting the rest of the 30 minutes.
7. We have no concluded that JohnB would lie and say he was in the store for 30 minutes when he was not.
I'm not sure how plainer I can put it.
Rouseau did NOT do the same shop at I did, not even close. I never said 30 minutes anywhere in my posts, for any shop. Now go back and get your facts straight.
Holy mother of God. Can you not read????
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
No need to be rude and arrogant. Again. In fact, that's against this site's posting guidelines.@bgriffin wrote:
@gukka wrote:
I do apologize that I have not read all of the past year or so of johnb974's postings. I was not aware this was a requirement for commenting. Unclear guidelines...
Nevertheless: Where are the guidelines for this specific shop or shops? What you've posted are quotes from johnb974. How does Rousseau know "exactly what shop it is" or what the exact guidelines say? I've seen my own shop guidelines change from shop to shop and even change hours or sometimes even minutes before the shop is to be completed. Some have even changed after the assigned shop time window closed. Some were silent on what to do if the location was closed or if the store's name had changed (in that case, from one national dollar store to another in the same space).
The first of his quotes: "requires one to spend 30 minutes on site." This is not the quoteed shop guideline, is it? And "insinuates" means "hint" or "suggest," so that's not a clear, unambiguous guideline (if it's an actual part of any guideline at all). We don't know what "on site" means or if it's part of the guidelines.
Similar insinuation with the second quote. If, indeed, it was part of the guidelines. There should be nothing to insinuate, cameras or not.
Now you're just being obtuse.
Ummm. Rouseau knows what shop they did. Because they did it. Rousseau's shop was different than JohnB's shop. Apparently even quoting and reiterating exactly what was said is still above your reading comprehension level. So I'm going to break it down. Step by step.
1. Rousseau did a shop.
2. Since Rousseau did the shop it stand to reason that Rousseau read the guidelines.
3. Rousseau stated that he/she did said shop and that it was required to be there for 30 minutes.
4. Since Rousseau did the shop. And Rousseau read the guidelines for said shop. And Rousseau stated that being in the store 30 minutes was a requirement, then the only logic explanation is THE 30 MINUTES WERE IN THE GUIDELINES!
5. We have now concluded that the guidelines for the shop Rousseau did stated the 30 minute requirement.
6. JohnB replied that he would sit in his car instead of waiting the rest of the 30 minutes.
7. We have no concluded that JohnB would lie and say he was in the store for 30 minutes when he was not.
I'm not sure how plainer I can put it.
I still haven't seen any MSC guidelines. Only "insinuations," hearsay, and inferences.
6. JohnB replied that he would sit in his car instead of waiting the rest of the 30 minutes.....that's a lie.
4. Since Rousseau did the shop. And Rousseau read the guidelines for said shop. And Rousseau stated that being in the store 30 minutes was a requirement, then the only logic explanation is THE 30 MINUTES WERE IN THE GUIDELINES!.....not the shop I did. I've told you before, 15 minutes.
There are OTHER phone shops that ask you to wait 30 minutes, but not this one. And those that say 30 minutes, that's only for WAITING for a sales rep. That's not how long you stay in the store. It's how long they want you to WAIT to talk to a sales rep. You really need to pay attention to the guidelines.
4. Since Rousseau did the shop. And Rousseau read the guidelines for said shop. And Rousseau stated that being in the store 30 minutes was a requirement, then the only logic explanation is THE 30 MINUTES WERE IN THE GUIDELINES!.....not the shop I did. I've told you before, 15 minutes.
There are OTHER phone shops that ask you to wait 30 minutes, but not this one. And those that say 30 minutes, that's only for WAITING for a sales rep. That's not how long you stay in the store. It's how long they want you to WAIT to talk to a sales rep. You really need to pay attention to the guidelines.
Read your guidelines. They pop up often and, in this case, are VERY clear.@bgriffin wrote:
Wow.
Edited 1 time(s). Last edit at 04/03/2018 02:27AM by gukka.
@johnb974 wrote:
6. JohnB replied that he would sit in his car instead of waiting the rest of the 30 minutes.....that's a lie.
@johnb974 wrote:
@Rousseau wrote:
There's one shop out there that requires one to spend 30 minutes on site. Problem is that store is only about 10 x 15 feet and nearly never has more than one customer in it. So one lingers, and lingers, looking at the same unwanted trinket over-and-over, pondering it, after the clerk has several times sold, resold, and attempted to close the sale...
I would just go out and sit in my car.
Please tell me where I lied.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
@gukka wrote:
Read your guidelines. They pop up often and, in this case, are VERY clear.@bgriffin wrote:
Wow.
HAHAHAHAH
OMG
What does this even mean????
ROFLMAO
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
@johnb974 wrote:
4. Since Rousseau did the shop. And Rousseau read the guidelines for said shop. And Rousseau stated that being in the store 30 minutes was a requirement, then the only logic explanation is THE 30 MINUTES WERE IN THE GUIDELINES!.....not the shop I did. I've told you before, 15 minutes.
There are OTHER phone shops that ask you to wait 30 minutes, but not this one. And those that say 30 minutes, that's only for WAITING for a sales rep. That's not how long you stay in the store. It's how long they want you to WAIT to talk to a sales rep. You really need to pay attention to the guidelines.
As I have said. I dunno, 18 times in this thread. I am well aware Rousseau did a different shop. I wasn't talking about your shop, I was talking about their shop. The one you admitted that you would leave and sit in your car even though the requirement was to be in the store 30 minutes. How obtuse can a person be to not understand that? I'm fairly certain Rousseau wasn't even talking about a cell phone shop.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
@johnb974 wrote:
4. Since Rousseau did the shop. And Rousseau read the guidelines for said shop. And Rousseau stated that being in the store 30 minutes was a requirement, then the only logic explanation is THE 30 MINUTES WERE IN THE GUIDELINES!.....not the shop I did. I've told you before, 15 minutes.
There are OTHER phone shops that ask you to wait 30 minutes, but not this one. And those that say 30 minutes, that's only for WAITING for a sales rep. That's not how long you stay in the store. It's how long they want you to WAIT to talk to a sales rep. You really need to pay attention to the guidelines.
Yes, yes, yes, yes, Yes! There are multiple shop types with different requirements.Other shoppers may have completed some of the various cell/plan shops; if so, they are aware that multiple shops with different time requirements exist.
Rousseau did one type of shop, and johnb947 did a different type of shop.
Gardening is how I relax. It is another form of creating and playing with colors. - Oscar de la Renta
I know they did different shops.
I think I've said that 23 times in this thread now.
I was not comparing the shops.
I simply said that JohnB replied that if he did Rousseau's shop he would leave and sit in his car before the required 30 minutes was up.
I'm not sure why this is so difficult for you, JohnB, or your alterego Gukka, to understand.
I think I've said that 23 times in this thread now.
I was not comparing the shops.
I simply said that JohnB replied that if he did Rousseau's shop he would leave and sit in his car before the required 30 minutes was up.
I'm not sure why this is so difficult for you, JohnB, or your alterego Gukka, to understand.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
Some shops ask you to wait up to 30 minutes to talk to a sales person. If you talk to one as you walk in, there's no requirement for you to stay for 30 minutes. Those shops I can have done in 10 or 15 minutes, when there are no other customers.
never mind.
Edited 1 time(s). Last edit at 04/03/2018 02:42AM by Shop-et-al.
Gardening is how I relax. It is another form of creating and playing with colors. - Oscar de la Renta
Edited 1 time(s). Last edit at 04/03/2018 02:42AM by Shop-et-al.
Holy cow.
I am not talking about shops that require you to wait up to 30 minutes to talk to a sales person.
I am talking about shops THAT REQUIRE YOU TO STAY FOR 30 MINUTES.
I am not talking about shops that require you to wait up to 30 minutes to talk to a sales person.
I am talking about shops THAT REQUIRE YOU TO STAY FOR 30 MINUTES.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
@Shop-et-al wrote:
Would you do this because there was no requirement to stay for thirty minutes?
Rousseau plainly. VERY PLAINLY. Stated that they did a shop in a very small store (not a cell phone store, just a store) that had a requirement that you stayed in the store for 30 minutes. Rousseau said nothing about waiting 30 minutes to speak to someone. YOU HAVE TO STAY 30 MINUTES.
JohnB, in a post I have now quoted 3 times in this thread, said he would leave when the interaction was done and wait the rest of the 30 minutes in his car.
It's very simple. I'm not sure why this is a discussion.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
@johnb974 wrote:
@Rousseau wrote:
There's one shop out there that requires one to spend 30 minutes on site. Problem is that store is only about 10 x 15 feet and nearly never has more than one customer in it. So one lingers, and lingers, looking at the same unwanted trinket over-and-over, pondering it, after the clerk has several times sold, resold, and attempted to close the sale...
I would just go out and sit in my car.
Just so it's here, and you're not confused. Here is the quote I am talking about.
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
johnb947,
Are you trying to lead us mules into a new thought? Perhaps you are suggesting that some shop requirements, such as a mandatory 30 minute visit for shops which sometimes can be finished in half that time, could be changed? *ponders* Do you think that spending extra time after the presentation is necessary or unnecessary? Does it give an information advantage to some shops and a disadvantage to others? ?
Are you trying to lead us mules into a new thought? Perhaps you are suggesting that some shop requirements, such as a mandatory 30 minute visit for shops which sometimes can be finished in half that time, could be changed? *ponders* Do you think that spending extra time after the presentation is necessary or unnecessary? Does it give an information advantage to some shops and a disadvantage to others? ?
Gardening is how I relax. It is another form of creating and playing with colors. - Oscar de la Renta
Forget the shop... I just need the bar.
Hard work builds character and homework is good for your soul.
I'll drink to that. In fact, I have already had several...
But I have a question: Who's on first?"
@Shop-et-al wrote:
johnb947,
Are you trying to lead us mules into a new thought? Perhaps you are suggesting that some shop requirements, such as a mandatory 30 minute visit for shops which sometimes can be finished in half that time, could be changed? *ponders* Do you think that spending extra time after the presentation is necessary or unnecessary? Does it give an information advantage to some shops and a disadvantage to others? ?
Read the guide lines on the 30 minutes. There is no mention of staying in the store for 30 minutes. The 30 minutes only apply to the time waiting for a sales person. After meeting the sales agent, you're free to go.
You don't understand Shop-et-al's questions either, do you.
There are shops that require you to wait up to 30 minutes to speak with a representative.
There are shops that require you to be in the store for 30 minutes.
These are different shops.
Rousseau did the second type of shop. The one where you have to be in the store 30 minutes. This shop is not related to your shop. It is not even a cell phone shop.
What about that do you not understand?
There are shops that require you to be in the store for 30 minutes.
These are different shops.
Rousseau did the second type of shop. The one where you have to be in the store 30 minutes. This shop is not related to your shop. It is not even a cell phone shop.
What about that do you not understand?
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
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