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New Quantity Standard for Five Guys Fries

August 09, 2021 09:24PM
I took Hubby with me to my shop yesterday. I ordered all my food and he asked for a hot dog. The person at the register asked if we were sharing the fries. I said we were. I watched him dump a WHOLE extra scoop of fries into the bag!

Happiness is not a goal; it is a by-product. Eleanor Roosevelt
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More About Five Guys Mystery Shopping
August 10, 2021 07:52PM
Five Guys also asked if we were sharing the fries. That was the first time we were ever asked that. They gave us lots of fries.
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August 13, 2021 01:40PM
I wish we had one in my area
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August 13, 2021 06:41PM
by the way: peanuts disappeared from some locations..

Shopping Eastern Pennsylvania since 2009
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August 13, 2021 07:03PM
The reimbursement in my area is now up to $14.20, but none of the shops are bonused yet. I'm waiting until they carry a bonus before I take one this month.

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
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August 13, 2021 07:25PM
Took two bonused for today. Did one at lunch and will do another one after 4:15

Shopping Eastern Pennsylvania since 2009
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August 13, 2021 07:51PM
I still have some listed as $12.75. Must take longer to reach the West Coast!
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August 14, 2021 03:17AM
I took one yesterday listed at $12.75 because they gave me $34 higher than my normal $30. When the e-mail came it showed $14.20 reimbursement. So did the report screens.
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August 14, 2021 08:37PM
Yesterday, I ordered 1 burger bowl, 1 little fries, 1 regular soda, and it came to $18.17. The report asked what I ordered since it was over $16. ARGH! I always get 1 metal bin of extra fries with the little fries. The fee was bonused.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
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August 14, 2021 09:03PM
visited three different places recently and no one has peanuts inside. However the sign at the front doors saying that they have peanuts in open containers.

Shopping Eastern Pennsylvania since 2009
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August 14, 2021 10:54PM
I think the food is pretty good but if not for these shops I would NEVER go there. Prices keep going up and it's getting insane.
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August 16, 2021 07:42AM
I have not seen peanuts the last few times I went to 5 Guys.

I did notice there is a new thing asking for a tip, with 10%, 15%, 20%, and 25% as options. Have any of you seen this? They are charging over $15 for a meal, it's fast food, and they want tips like that?
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August 16, 2021 03:20PM
@gene wrote:

visited three different places recently and no one has peanuts inside. However the sign at the front doors saying that they have peanuts in open containers.
My local FG had an open box of peanuts the last time I was there. They (and others) have had them in bags behind the counter that you had to ask for. One restaurant I went to a month ago had boxes of peanuts on the floor but didn't bother to put out the scoops.
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August 16, 2021 06:03PM
I asked both the cashier and the guy that handed me my order last time and both of them didn't know when they were bringing back the peanuts. The second guy looked like he had no idea what I was talking about. Makes sense if he was hired post Covid.
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August 17, 2021 03:15AM
There are a total of 10 stores that I visit at least occasionally. I visit four of them "regularly". They each appear to have a different owner. The prices are different. Some have peanuts in boxes, some in pre-packaged bags, some not at all. Some have tip jars. Some have it built into the credit card machine. Some not at all. There remain differences due to COVID that appear to be store decisions, not government decisions. None have signs anymore. Some have hand sanitizer. Some have ketchup for self-dispensing. Some have the little plastic cups pre-filled. Some have the commercial small packages. Some are back to "full" seating. Others still have limited seating. I am amazed at how much variability I see,

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
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August 17, 2021 04:41AM
The last time I was in our local FG, they had brought back peanuts.
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August 18, 2021 08:20PM
@Niner wrote:

I have not seen peanuts the last few times I went to 5 Guys.

I did notice there is a new thing asking for a tip, with 10%, 15%, 20%, and 25% as options. Have any of you seen this? They are charging over $15 for a meal, it's fast food, and they want tips like that?

There were self-serve peanuts at the last location I went to a few days ago. I saw the tip thang. My order was already $18 (1 hamburger, 1 little fry, and 1 soda) so I didn't tip.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
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August 18, 2021 08:29PM
Are we allowed to tip and get reimbursed?

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
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August 21, 2021 12:16AM
They clearly ask what you paid for your food. There is no option to add a tip and get it reimbursed.
@HonnyBrown wrote:

Are we allowed to tip and get reimbursed?

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008
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August 21, 2021 06:35AM
@HonnyBrown wrote:

Are we allowed to tip and get reimbursed?

ROFL. Funny!

Only for delivery orders, I believe.
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August 21, 2021 07:23PM
Here in flyover country, they had little bags of peanuts on request shortly after they opened back up last year. I have seen one or two that have a scoop and the paper boxes. Wait, we have more Raising Cane's than Five guys, but I think that is only because one is in a food court in a mall. Which has been closed a lot lately.

Edited 1 time(s). Last edit at 08/21/2021 07:25PM by 2stepps.
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August 26, 2021 06:24PM
I'm glad that Five Guys shops are around all the time (and bonused well in my area). I would never eat there on my own dime. I think it's absurd that a little fry costs over $4 and even more absurd that they are no longer even requiring an extra half scoop.
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August 26, 2021 06:29PM
Also, are you guys counting the amount of extra fries in the bag? Typically I write that I get an extra half scoop of fries and that is sufficient.
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August 27, 2021 12:17AM
I did a Five Guys tonight. I don't eat there unless it is a shop as I think they are to pricey but DID give you a decent amount of fries. Tonight I got that tiny cup half full and eight in the bag. I would have been ticked if I paid $3.29 for 15 French fries.
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August 27, 2021 01:45AM
Today I got at least an extra full cup of fries with the Little Fry order! And for the first time in the last 3 or 4 shops I've done, the fries were back to being delicious. The two locations I shop regularly had horrid fries lately.

The LF here are $4.49! (So I'm glad I get so many extra.) Good thing they upped the reimbursement, 'cuz a hot dog is now $6.19. My meal was almost $14 for sandwich, little fries, and regular-sized soda. I think their value for the money is really dropping these days.

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
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August 27, 2021 05:04AM
I used to enter a number where they ask for how many extra fries. Now, I just skip that box all together. Somehow, I figured out it doesn't matter or require an answer to that box. Maybe it's required if you say NO to the previous question. So, no, I don't count fries.

@dafizisblue wrote:

Also, are you guys counting the amount of extra fries in the bag? Typically I write that I get an extra half scoop of fries and that is sufficient.

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain
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August 27, 2021 09:20PM
Just got call from scheduler about visit to local store. The fee is now listed on their website is $20 (with possibility of negotiation). The scheduler offered me to do that location for $19. I pointed her about the difference and she explained to me that last time I did shop at that place for $19. Very impressive. I refused.

Shopping Eastern Pennsylvania since 2009
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August 27, 2021 11:29PM
@gene wrote:

...she explained to me that last time I did shop at that place for $19. Very impressive. I refused.

I just don't understand why they're haggling over that $1 just because you did it for$19 before. Perhaps you found out when you did it that it wasn't worth it to you for that amount!
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August 27, 2021 11:35PM
prior to her call I got email from Samantha with $21 offer. In the past I got similar calls from schedulers offering me fee less then they posted online.

Shopping Eastern Pennsylvania since 2009


Edited 1 time(s). Last edit at 08/27/2021 11:36PM by gene.
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August 28, 2021 12:59AM
@MsJudi wrote:

I used to enter a number where they ask for how many extra fries. Now, I just skip that box all together. Somehow, I figured out it doesn't matter or require an answer to that box. Maybe it's required if you say NO to the previous question. So, no, I don't count fries.

@dafizisblue wrote:

Also, are you guys counting the amount of extra fries in the bag? Typically I write that I get an extra half scoop of fries and that is sufficient.

I've never given them an approximate count. I always estimate the quantity by the scoop (half-scoop, full-scoop, etc.), like dafizisblue does and have never had them raise an issue about it.

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
Reply
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