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USPS New Requirements Certification?

September 30, 2021 05:00PM
The new Post Office shops came out and re-certification is required, according to the email. Well, I watched the video and searched for the certification test. Couldn't find it. So I selected shops, and now with the new self-assign feature, self-assigned them.

Now what? Cannot find the test, there are no contacts for the 1st round.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
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More About Certification
September 30, 2021 05:10PM
Logged in to ask the same thing. Self assigned a bunch yesterday.
Got the email today, read the new guidelines (did yesterday as well). Can't find the certification.
"USPS Regular Box Certification" shows in my completed certifications, however, from having done that before.
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September 30, 2021 06:38PM
Me as well. Maybe it will show up on 10/1
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September 30, 2021 08:27PM
It's there now.
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September 30, 2021 08:55PM
I just took the new certification. The test does not seem to have any trick questions this time.
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October 01, 2021 03:20PM
Can the shops be done before the "planned date" we choose when we self-assign? Or do they need to be done on that exact date? Thanks.
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October 01, 2021 03:43PM
I believe the video stated it could be done before but needs to be submitted before 11:59 on the date you do the shop.
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October 01, 2021 03:51PM
@roxy1 wrote:

Can the shops be done before the "planned date" we choose when we self-assign? Or do they need to be done on that exact date? Thanks.
Yes, as long as you report them the day you do them, and within 8 hours after completion, but no later than 11:59 pm the day you do it. I have 5 to do and I selected 10/15 as the day I will have all 5 done. But I am planning to do one next Monday, 10/4, so I will make sure I report it on 10/4. If I do the job at 11:30 am, I must have it reported by 7:30 pm. If I do the job at 3:30 pm, I must make sure it is reported by 11:30 pm. Hope this helps.
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October 01, 2021 05:34PM
I keep getting one question wrong and I can’t figure out which one it is. Any advice?
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October 01, 2021 06:31PM
If you call the scheduler, they will help you with it.
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October 01, 2021 07:11PM
It’s probably the that asks how many people are waiting in line and I believe the answer is two although it looks like 3 or 4
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October 02, 2021 02:36AM
the waiting in line is 2 when it clearly looks to me is 3. also last question is one as there is no clerk visble at the one station even though a customer is there.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.
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October 02, 2021 03:07AM
Be aware that the report is due in at 11:59 ET which I took to mean Eastern Time. That means the shop I did today at 3 PM is due no later than 9 PM PT, otherwise known as Pacific Time. I always feel sorry for shoppers in Hawaii. They need to get their reports in by ?? 6? Not sure of the time difference.
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October 02, 2021 03:09PM
Wasn't this pretty much the exact same thing as the old one? Could've at least added some new questions!
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October 02, 2021 11:28PM
It was mostly the same, yes. The survey is different though. It's worth looking at before you do one of these.
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October 03, 2021 12:05AM
I’m looking forward to the self assign for the first part of the month. I use these shops to supplement eBay/Facebook Marketplace sales. I kept missing the last question which is one workstation staffed even though a customer is at the counter.
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October 03, 2021 01:13AM
I have already self assigned five of them and have done 2 in the rush to get them done before the price goes up tomorrow. I had a doozy of a one today that I am about to report on. The clerk silently took my package and repackaged it into a heavier box with forbidden tape and writing all over it and mailed it by a different method. Then the clerk told me she was saving me $4 because it would have been $17.00 to send my package. I mentioned that I had specifically come today as the prices are going up tomorrow Oct 3. She told me the prices went up the end of August and the clerk next to her chimed in and agreed. What??? Anyway my comment box will be totally full of the entire story. I gave you only the basics.
So I just self assigned all of mine for the end of the period as it said you could self assign any day you wanted and do them when ever you wanted as long as the report was submitted the day you did them.

Edited 1 time(s). Last edit at 10/03/2021 03:04AM by sandyf.
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October 03, 2021 01:49AM
How much are the prices going up buy? I did not know that they were going up..
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October 03, 2021 03:07AM
For Priority mail the packages are going up 75 cents each for our size packages. It puts it over the top of the reimbursement if you are sending to a further zone than 5. The increase is scheduled for the "Holiday Season" only. We shall see in January what happens.
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October 03, 2021 02:52PM
So I just self assigned all of mine for the end of the period as it said you could self assign any day you wanted and do them when ever you wanted as long as the report was submitted the day you did them.[/quote]

Where did you see that you could do them any day as long as they were submitted day of doing them? I selected certain dates and would like to know that it would be okay to do them before the listed date. I don't remember seeing that anywhere.

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain
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October 03, 2021 02:54PM
The report is slightly different. I just opened one to see it. You need to check specific types of Ready Post products and Pr/Xpress products. Some extra 1-10 selections of opinions. Otherwise pretty much the same.

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain
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October 03, 2021 03:07PM
Same here. I swear I’m answering them all correctly but it keeps saying I failed. Any help would be greatly appreciated!
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October 03, 2021 05:05PM
I took the test yesterday and failed. (Obviously I should have come here first for tips!) Now, even though both the website and app say I need to take the test, and it says what my current grade is, there is nowhere to click to return for another try. Just buttons that take me to the guidelines. Anyone else run into this?

Happiness is not a goal; it is a by-product. Eleanor Roosevelt
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October 03, 2021 05:09PM
@MsJudi wrote:


Where did you see that you could do them any day as long as they were submitted day of doing them? I selected certain dates and would like to know that it would be okay to do them before the listed date. I don't remember seeing that anywhere.

Sign in to the website, click on the News tab, scroll to the update news on this particular client and you will see it. I have done two shops this way already with no issues. By any day I mean any day allowed so no holidays or Sundays.
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October 03, 2021 05:21PM
Thank you!! This was the one I kept messing up!
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October 03, 2021 06:12PM
It said you could take it 10 times, but I haven't and it locked up the test at 75% These questions don't see to match the pictures and answers for correct.

Ohio
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October 03, 2021 07:47PM
@sandyf wrote:

Be aware that the report is due in at 11:59 ET which I took to mean Eastern Time. That means the shop I did today at 3 PM is due no later than 9 PM PT, otherwise known as Pacific Time. I always feel sorry for shoppers in Hawaii. They need to get their reports in by ?? 6? Not sure of the time difference.

This time of year, most of AK is one hour earlier than Pacific Time while HI is three hours earlier than PT. That changes with end of DST. What about the poor shoppers in GU & AS? Their reports are already tardy when their local USPS offices open.

The very best date and time zone tools can be found here: [www.timeanddate.com] (And they are free.)
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October 03, 2021 10:29PM
The old guidelines will explain how to count customers in line, at the counter, and the number of workstations in use. Many of the questions on the certification were not covered in the new guidelines.
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October 04, 2021 12:05AM
In the guidelines, they say not to count customers as being "in line" if they are addressing their package or otherwise getting the package ready to ship. So you might take another look at the picture of the customers in line - that question is a bit tricky.
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October 30, 2021 04:33PM
The guidelines still have the 18-day interval per location but November is currently self-assign. How do I know whether someone else has shopped any site within 18 days? Is this no longer applicable but they forgot to remove it from the guidelines? Are they just setting me up for failure? I have gotten no reply from the scheduler but would like to get started early to avoid the holiday rush. Thank you, guys.

sestrahelena
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