As long as you are describing what happened, you should be fine. I had a pretty bad one yesterday and gave low scores...over 14 minutes for food, burger fell apart and was sitting unwrapped on the counter for over 5 minutes while the crew took care of other things, hence burger was not hot, not enough workers to get orders out promptly. They are usually pretty good from my experience, but this one place always seems to have issues. I've reported what happened and have never had one rejected.
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The more I learn about people...the more I like my dog..
Mark Twain
The more I learn about people...the more I like my dog..
Mark Twain