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AT&T announced audit- take up to 60 minutes and require photos paying $27

May 04, 2024 07:05PM
I cannot see the shop form without assigning myself. Has anyone done these? Any feedback appreciated thanks
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May 04, 2024 08:05PM
Did you not do this bonused one you posted about a little bit ago? [www.mysteryshopforum.com]

Shopping Arkansas, Louisiana, & Mississippi.
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May 04, 2024 10:30PM
No I haven ever done an AT&T audit shop
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May 04, 2024 11:31PM
I got a call from a scheduler at a weak moment and agreed without knowing what all it entailed, and I think it was maybe $15 at the time for the shop. It's a lot of checklist type questions and photos. You have to call ahead and tell them you are coming. The pdf of the shop was 30+ pages. I hope I am being vague enough while giving you info. When I saw the shop details I cancelled the 3 the scheduler had signed me up for. It was a lot of work for $15 IMO. If I can give more info, please LMK I don't want to break any NDA.
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May 05, 2024 12:42AM
You need to add 50% to any time estimate provided by a scheduler or recruiter.

They either have no clue as to what is actually involved, or they are fudging to make the job appear more attractive, or both.

I had to resign from a program because the recruiter said one thing and the materials from the company said something considerably different. Two hours for $55 flat fee? Sure. Three+ hours? No thanks.

Have synthesizers, will travel...
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May 07, 2024 01:16PM
How much is this Audit different from the Cricket one?
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May 07, 2024 02:05PM
It is very much different and requires a lot of printing and time in the store. Not worth it until at least $50. Cricket is a cake walk compared to these.

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain
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May 08, 2024 04:34AM
I did about a dozen AT&T audits. My average time in the store was about 25 minutes. The Corporate stores take about 5 minutes longer than the authorized retailer stores. I printed one copy of each form and used a different color ink for each store that I visited (or numbers or letters or whatever felt easier at the moment). There are two pages that do need to be printed for each visit. For most authorized retailer stores, I had to take a single photo for an almost universally present infraction. There are rarely customers in the stores, and generally, the authorized retailer stores have only a single employee present. I would gladly do more. For both formats, some of the wording is confusing and some of the terminology is obscure.

The Cricket audits are an open book, open notes, call-a-friend format. Rarely does anyone score less than 100%. There are a few photos that are required for each one. They take me about 15 minutes total. The intent is to do these online. I print one copy because once in a great while there is a network or other problem. I did not have any connection problems this year, but I did have one last year.

Shopping South Jersey, Southeast Pennsylvania, and Delaware above the canal since 2008
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May 08, 2024 01:25PM
CoolMusic opines--You need to add 50% to any time estimate provided by a scheduler or recruiter.

Bib agrees--The only exception I have ever encountered is if a shopper has a long standing relationship upon which the MSC places a value. Otherwise, it is a paraphrasing of "caveat emptor." Trendsource, as an example, is notorious for greatly understating both completion time and mileage. For distance, they employ the CFM method of computation. As is known, though, the crow need not deal with closed bridges, mountains, flooding, street construction, the normal route of roads and/or other detours.
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May 08, 2024 01:51PM
Fatlady comments--I cannot see the shop form without assigning myself.

Bob mentions--IF a job of which I am unfamiliar sounds interesting, I apply for ONE visit. Assuming I have not been grossly misled, I am willing to wade through ONE of any shop, as it is important to establish a reputation of dependability. If, though, after reading the guidelines/instructions, I am unable to comply, I immediately contact the MSC. I currently have a situation where the company is deciding whether to permit my Kodak. which has date but not time stamping, to be used.

Added irrelevant comment--As I no longer wish to continue losing triple digit work, I am purchasing an iPhone and with the assistance of another senior citizen, a Dummies book and the Apple Store, I am begrudgingly entering the 21st century of communication.
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May 08, 2024 02:11PM
@shopperbob wrote:


Added irrelevant comment--As I no longer wish to continue losing triple digit work, I am purchasing an iPhone and with the assistance of another senior citizen, a Dummies book and the Apple Store, I am begrudgingly entering the 21st century of communication.

Welcome to the 21st Century, Bob. What are you going to do with your Jitterbug phone? Sorry, just kidding but I couldn't resist. I'm 68, so I'm allowed to poke a little fun. I've always been a bit of a techie, I'm on my 5th iPhone, and trust me, it will all come to you very easily. If you ever have a problem with the phone or an app, PM me.
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May 08, 2024 05:42PM
Hamp, thank you for the offer.
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May 08, 2024 08:20PM
I don't use an iPhone. I have a SS Galaxy and from what I've been told iPhone's are much more user friendly. Believe me, if I can use my Galaxy, you'll have no problem with the iPhone. Best of luck. The photos these phones take are amazing!

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain
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May 09, 2024 08:37PM
@myst4au wrote:

The Cricket audits are an open book, open notes, call-a-friend format. Rarely does anyone score less than 100%.
I must have the slacker stores, then, because I find this to be about 50/50. Either they ace it - and it weirds me out when they read EXACTLY what's on the *shop form* back to me...."Did the associate say...." because you know it was likely one of our cohorts who gave them a copy - or else they fail it miserably because they're too lazy to look up the answers. I've had managers not get it right. This is one where there's never any excuse for scoring less than 100%.

As for time, yes, Crickets are usually quick - I'm in and out and have the shop form submitted within 25 minutes. However, I have had one take 80 minutes before, so....you never know what you're going to run into.

AT&T audits are an entirely different animal. You're checking for banned software on their computers and tablets, looking at things in the backroom, etc. They can be lengthy depending on how busy the store is. I won't take one for less than $50. They're currently sitting at $30 in my area. Nope.

If your path dictates you walk through hell, do it as though you own the place. -unknown


Edited 1 time(s). Last edit at 05/09/2024 08:39PM by drdoggie00.
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May 10, 2024 04:45AM
Before I put my feet into the concrete and refused to sign their IC agreement, I only did local AT&t stores for $50, and anything I had to drive more than an hour to get to was $100. One of the US based schedulers offered me a 5G for $20, I showed him the flaw in the IC agreement and refused. After several emails back and forth he told me to talk to the helpdesk about it, so I forwarded the entire conversation to them. I got my hopes up for a minute, but I've heard nothing but crickets since. or should I say cicadas, it's getting loud out there..
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