@jp43209 wrote:
Guitarzan, the Pizza Hut shops are still with the same MSC for now, but they will be going to the other platform later in 2026. We can't name the MSC and client in the same forum, but we can give clues. Think of an author named Upton.
@Jusa wrote:
It's now 7 photos of the pizza and of course the confirmation email and the receipt photos. Not hard to do. This month it was pepperoni, Italian sausage, and mushrooms. I like all those things so I do them when I have other shops for other MSCs in the area. This round it can be done anytime after the location opens up until 8pm, I believe. I will do a few on my way home from whatever other shops I am doing and take the photos, then I come home, eat a slice of each, and freeze the rest. I like pizza for breakfast when I am on my way out the door to work. This works for me.
So just to confirm, it's still with the same MSC that does Texas Roadhouse shops. All we know is they will move to the new platform later this year. Some of the ratings for recent Pizza Hut shops mention it, but if you didn't see that, think about an author whose first name is Upton. I'm guessing they may will send out further messages and reminders, but right now they seem to be *very* much focused on VW oil change shops.@dafizisblue wrote:
Do we know the new MSC that it's moving to? I was just thinking about Pizza Hut and that I haven't seen any shops in a while. The last round I saw was only for limited locations with the current MSC
@metro25782 wrote:
Just as an aside...I was, I’m sure, this location’s worst nightmare one day. Did the shop (a local one), came home and put on my nitrile gloves to do the pictures.
I notice the pizza (medium pepperoni) looks weird but whatever...
I turn over the first slice and all of the pepperoni falls of. The same with the second slice. All of the slices don’t have pepperoni that was baked into the pizza with the cheese. They cooked the pepperoni after and put it on top.
Now they either had a cheese pizza laying around with the same crust style and just cooked the pepperoni and put it on top.
OR (and this is likely what happened....)
They, for one of the few times ever, just forgot to put the pepperoni on the pizza that was purchased...by a mystery shopper....who works for a company....that demands pictures of a pizza...turned over...
I don’t know what sort of Perry Mason type treatment the employees may get when they screw up but I could just see the manager with the pictures laying them out like Gibbs on NCIS.
Yes, I preferred the older design as well. This is just plain silly. But we're giving them exactly what they want in the shop reports. I made a note about point 5 when answering the question about if things went as expected during the ordering process. Hopefully they'll fix it. I'll cross my fingers but won't hold my breath, though.@sestrahelena wrote:
Those emailed confirmations are horrible! Because:
1. It's 3 pages long.
2. Way too much huge, unnecessary graphics.
3. Vital information is separated and hidden on different pages.
4. Said information is practically invisible. Very tiny, gray print on both white and black backgrounds makes it nearly impossible to find.
5. The estimated ready time is no longer included but instead requires accessing a link in the email.
Three thumbs down to whatever executive approved this design!
Post removed due to violation of forum guidelines "Do not reveal the clients of mystery shopping companies".