I bought a Tory Burch dress and the matching shoes from their website for my brother's wedding. The wedding didn't happen, so I wore the dress for pleasure. I took it to the cleaners and they lost the belt. That ruined the entire outfit.
I lit into them. I contacted Tory Burch to find out what my options were. They sent me links for $200 belts to purchase. No. The cleaners turned their store upside down looking for this belt.
Tory Burch sent me an email yesterday letting me know that they will replace the dress as a courtesy.
Talk about customer service! I am a customer for LIFE!
"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton