Shopmetrics / Strategic Reflections
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I did a couple of jobs but did not like their attitude, their pay or their shops. I got paid and have not bothered with them since. An obnoxious email from Jeremie Roberts to all shoppers signed up with them yesterday is about enough to make me go terminate outright. The email certainly does not pertain to my activities with them and I recognize the frustration that generated it, but I felt that sort of attitude from them every step of the way. Shoppers who get the job done need to be cultivated, not treated with suspicion and scorn.
I agree with you.
I signed up with them.
I asked them for my first job.
I received an e-mail that I would have the job.
The website did not post the job under my assignment.
I e-mailed why not.
I received an e-mail stating that I got the job, but the scheduler did not find me as a shopper.
I signed up a second time.
I e-mailed the scheduler my infos.
The night before I wanted to do the job I e-mailed the scheduler again, to see what the status is, because there was still no job on the website under my assignments. This was a job for a roundtrip.
Later that day I received an e-mail from the scheduler with the question:
"What status".
I e-mailed back that I didn't think, that they would want to have the job done, and that it's now too late and that when I read all the e-mails I understand what the conversation is all about.
The e-mail from Jeremie Roberts stated don't reply. So I sent all the e-mails I recevied and sent, with the question what they would think about this.
I signed up with them.
I asked them for my first job.
I received an e-mail that I would have the job.
The website did not post the job under my assignment.
I e-mailed why not.
I received an e-mail stating that I got the job, but the scheduler did not find me as a shopper.
I signed up a second time.
I e-mailed the scheduler my infos.
The night before I wanted to do the job I e-mailed the scheduler again, to see what the status is, because there was still no job on the website under my assignments. This was a job for a roundtrip.
Later that day I received an e-mail from the scheduler with the question:
"What status".
I e-mailed back that I didn't think, that they would want to have the job done, and that it's now too late and that when I read all the e-mails I understand what the conversation is all about.
The e-mail from Jeremie Roberts stated don't reply. So I sent all the e-mails I recevied and sent, with the question what they would think about this.
It is really easy, I would guess, to decide that when the left hand doesn't know what the right hand is doing it is the shopper's fault. I felt that there was no sense of trust there that shoppers would do what they were supposed to do, which is a wretched way to start a relationship. With my first job with them I was promised a bonus if I did a certain thing. When I asked how I was to inform them that I had done that, I was told to "Just mention it in the report." I did so and when I finally got paid 2 months later it was without the bonus. The response to my inquiry response was that I had needed to handle it differently. I had the email to support how I had done it. They agreed to add the bonus to my NEXT check, so I got to wait 4 months for the stinking bonus.
Getting to routinely wait two months for underpaid jobs for folks with an attitude that shoppers are out to rip them off while it would seem that rather it is they who are trying to do the rip off, is not a relationship worth nourishing.
Getting to routinely wait two months for underpaid jobs for folks with an attitude that shoppers are out to rip them off while it would seem that rather it is they who are trying to do the rip off, is not a relationship worth nourishing.
Yup. I haven't terminated them just in case they happen to snag a particular client I like working for. But by now they have taken a fair number of the clients from Checkmark with whom the owner of Strategic Reflections used to be a partner. Both pieces of this seem to be a sour sordid mess best to stay away from.
They "hand hold" way too much, insulting .. and the calls to check, double check, triple check are beyond a nuisance; I only shop for them when I am desperate - and they pay s l o w .+
I feel so left out. I didn't get the e-mail although I have worked for them. They don't have much in my area that I'm interested in.
Is the 2008 discussion still relevant?
I have shopped with them for a few years. Regularly, here they have a fast-casual type restaurant and fitness centers. Their reports are easy, fee/reimbursement is fair and payment is timely, according to terms. Little-to-no communication needed. Thumbs up.
I have shopped with them for a few years. Regularly, here they have a fast-casual type restaurant and fitness centers. Their reports are easy, fee/reimbursement is fair and payment is timely, according to terms. Little-to-no communication needed. Thumbs up.
I do work for Strategci Reflections. I have not had a problem with tem in fact they call every so often to ask me to do a Special shop for them. I will call them and ask for aparticular shop and they will usually get it. I can'tsay anything bad about mthem at all. I don't know anything about ShopMetrics.
I have done shops for them. Have never had a problem.....
Ron and I shop for them all the time. They have a buffet we love to go to and ice cream shops to take the kids to. They do get a bit free with telephone calls. I was in the hospital after heart surgery and they kept calling after I told them to stop. Ron had a heart attack and they kept wanting to send both of us to get Philly Cheese Steaks. I think I've finally gotten them to cool it. They were veryyyyyyyyyyyy patient with us during our respective illnesses and we still shop for them every month and get paid every month.
I didn't get an obnoxious email from Jeremie????
I didn't get an obnoxious email from Jeremie????
Today I Will Choose Joy!
"Finally, whatever things are good, true, noble, lovely, of good report...if there be any virtue, if there be any praise...think on these things." ....It's a command, not a suggestion!
"Finally, whatever things are good, true, noble, lovely, of good report...if there be any virtue, if there be any praise...think on these things." ....It's a command, not a suggestion!
They only seem to have two clients in my area, one being for both a phone and on-site shop. In the case of all three shops I've seen, the pay is a complete joke. Like Flash said (back in 2008!), I'm hanging on for now, just in case a new client or better fee appears, but after over a year and a half of being registered with them, it doesn't look promising!
I did one shop for them (Strategic Reflections) at the end of May. I am waiting to see if they pay on schedule.
I signed up with Strategic shortly after they opened the doors and haven't experienced any of the above problems. The pay arrives 30 days after the end month of the shop, the forms are moderately easy and I've never experienced a problem with the website through 80 assignments for 6 clients.
Anyone been paid for March yet? My April 1st statement says that checks will begin processing April 27th. Hopefully they'll make their way to a mailbox soon.
The e-mail that they had aproblem with printing their checks. I got mine on Monday 05/09.
Got mine too on Monday. About the same time as usual.
Today I Will Choose Joy!
"Finally, whatever things are good, true, noble, lovely, of good report...if there be any virtue, if there be any praise...think on these things." ....It's a command, not a suggestion!
"Finally, whatever things are good, true, noble, lovely, of good report...if there be any virtue, if there be any praise...think on these things." ....It's a command, not a suggestion!
wjones777 Wrote:
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> I did one shop for them (Strategic Reflections) at
> the end of May. I am waiting to see if they pay
> on schedule.
I how he could do a shop fot them ay ythe end of May when it's only May 12th. Really nee to answer this question.
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> I did one shop for them (Strategic Reflections) at
> the end of May. I am waiting to see if they pay
> on schedule.
I how he could do a shop fot them ay ythe end of May when it's only May 12th. Really nee to answer this question.
plbell627 Wrote:
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> The e-mail that they had aproblem with printing
> their checks. I got mine on Monday 05/09.
I didn't get an e-mail and haven't seen a check. I did print out the Pay Statement to help facillitate. I was told that "Payroll" only works Fridays and leaves early. Their policy is to wait 60 days before re-issuing a "lost" check.
I asked for a Supervisor and was told that everyone was "in a meeting"....
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> The e-mail that they had aproblem with printing
> their checks. I got mine on Monday 05/09.
I didn't get an e-mail and haven't seen a check. I did print out the Pay Statement to help facillitate. I was told that "Payroll" only works Fridays and leaves early. Their policy is to wait 60 days before re-issuing a "lost" check.
I asked for a Supervisor and was told that everyone was "in a meeting"....
I work often for Strategic. They have Goilde Corral, Graeters Ice Cream and Skyline chili in my area as well as others. Have never had a payment issue with them Thye cut a check and send it to you.I did get anassignment lost one time and no one seemed to know why but generally have a fine time communicating with them
Oops, sspnelson, please edit your post and remove the names of the clients. Naming the MSP and its clients violates your Independent Contractor Agreement and this forum's posting guidelines.
If you don't spell client names right does it still count? lolol
In my area there only seems to be one type of shop. It's a ladies clothing store ("Gown Stable"
that carries nothing in petites. I get a call every couple months because I am the closest shopper, but am still 50 miles away! No mileage offered, no I am not heading that way anyway, and buying something eats up the fee since there is nothing in that store the reimbursement will cover.
that carries nothing in petites. I get a call every couple months because I am the closest shopper, but am still 50 miles away! No mileage offered, no I am not heading that way anyway, and buying something eats up the fee since there is nothing in that store the reimbursement will cover.
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