I agree with you.
I signed up with them.
I asked them for my first job.
I received an e-mail that I would have the job.
The website did not post the job under my assignment.
I e-mailed why not.
I received an e-mail stating that I got the job, but the scheduler did not find me as a shopper.
I signed up a second time.
I e-mailed the scheduler my infos.
The night before I wanted to do the job I e-mailed the scheduler again, to see what the status is, because there was still no job on the website under my assignments. This was a job for a roundtrip.
Later that day I received an e-mail from the scheduler with the question:
"What status".
I e-mailed back that I didn't think, that they would want to have the job done, and that it's now too late and that when I read all the e-mails I understand what the conversation is all about.
The e-mail from Jeremie Roberts stated don't reply. So I sent all the e-mails I recevied and sent, with the question what they would think about this.