Sentry buys Feedback Plus
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A lot changed for me with the TUAU acquisition by Marketforce. I was able to get great jobs every month with TUAU. I liked them and their jobs. Once MF took over and added a gazillion shoppers looking for the old TUAU jobs I have not seen them again. For retail eyes, my understanding is that MF only took the Canada part of it. All the same jobs are still there for me however a lot more competition from shoppers checking out their site since they took on the client that requires a pic of the store that has so many locations.
I just put together my 2013 tax list yesterday and had to remove Feedback +. Sadly, even though in 2012 I had a long list of beloved shops for them I did not do one shop for them in 2013. I guess I should sign with Sentry now. Sentry also recently teamed up in some format with Amusement Advantage.
BTW, I took off my like on your post plmccut. I liked it as I like cutting remarks that are half joking and half truth. But now that I am forewarned I don't want to get in hot water with my next new company because I thought your remark gave me a laugh. Basically I miss all the smaller companies that have been taken over. I like the homegrown feel to smaller companies and the fact that I can call and get the owner. It does not mean I do not like the larger companies but the smaller ones are so easy to chat with. I gather from what I read that Dave of Sentry is a hands on guy so perhaps I will love them too. RIP Feedback +, TUAU and Retail Eyes.
I just put together my 2013 tax list yesterday and had to remove Feedback +. Sadly, even though in 2012 I had a long list of beloved shops for them I did not do one shop for them in 2013. I guess I should sign with Sentry now. Sentry also recently teamed up in some format with Amusement Advantage.
BTW, I took off my like on your post plmccut. I liked it as I like cutting remarks that are half joking and half truth. But now that I am forewarned I don't want to get in hot water with my next new company because I thought your remark gave me a laugh. Basically I miss all the smaller companies that have been taken over. I like the homegrown feel to smaller companies and the fact that I can call and get the owner. It does not mean I do not like the larger companies but the smaller ones are so easy to chat with. I gather from what I read that Dave of Sentry is a hands on guy so perhaps I will love them too. RIP Feedback +, TUAU and Retail Eyes.
Kathy, Sentry also uses Prophet. My only beef with them is that they take a really long time to pay. Also, they don't have many shops in my area. I hope and wish that even though they bought FP, they let it stay on it's own platform and don't change anything (if wishes were horses then beggars would ride). And I have read some of the forum posts, so beware if you and Dave don't agree on something, because apparently he can be unpleasantly argumentative with shoppers.
bgriffin Wrote:
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> I've only done 1 shop for Feedback Plus and 0 for
> Sentry.
How can you be banned from a MSC that you have never even worked for?
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> I've only done 1 shop for Feedback Plus and 0 for
> Sentry.
How can you be banned from a MSC that you have never even worked for?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
txshopper09 Wrote:
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> I am concerned with this acquisition. I get paid
> very quickly with Feedback Plus and love their
> shops, and it take over two months to get paid by
> Sentry. I hope with the purchase that Sentry
> implements some improvements in their payment
> system. I have done less with Sentry because I get
> paid faster with other companies.
Well, FP shops will be paid the same as Sentry:
"EFFECTIVE APRIL 1, 2014: All payments will be processed through PayPal 30-60 days from the date the shop is conducted. Printing checks will be discontinued. If you do not have a PayPal account, one must be setup and added to your shopper profile in order to be paid."
The FP site will also be down for 24 hours this weekend for maintenance. Probably to align them with Sentry, eh?
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> I am concerned with this acquisition. I get paid
> very quickly with Feedback Plus and love their
> shops, and it take over two months to get paid by
> Sentry. I hope with the purchase that Sentry
> implements some improvements in their payment
> system. I have done less with Sentry because I get
> paid faster with other companies.
Well, FP shops will be paid the same as Sentry:
"EFFECTIVE APRIL 1, 2014: All payments will be processed through PayPal 30-60 days from the date the shop is conducted. Printing checks will be discontinued. If you do not have a PayPal account, one must be setup and added to your shopper profile in order to be paid."
The FP site will also be down for 24 hours this weekend for maintenance. Probably to align them with Sentry, eh?
NOTE: I'm not on the forum every day. If someone comments on my post, I might not reply right away. I've been a shopper since 1991. I've never done any work for a MS company in any other capacity.
That didn't take long to extend the payment terms from twice a month to 30 to 60 days. Since FP rarely had anything for me anymore, no great loss.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I'm curious if the payment term change starts with shops done starting April 1 or with Payments due starting April 1st. Shops done late March would normally be paid early April. Will those payments be pushed back?
Or maybe the whole thing is an April Fool's joke.
Or maybe the whole thing is an April Fool's joke.
Shop2LiveinFL Wrote:
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> bgriffin Wrote:
> --------------------------------------------------
> -----
> > I've only done 1 shop for Feedback Plus and 0
> for
> > Sentry.
>
>
> How can you be banned from a MSC that you have
> never even worked for?
[www.mysteryshopforum.com]
(heart)
-------------------------------------------------------
> bgriffin Wrote:
> --------------------------------------------------
> -----
> > I've only done 1 shop for Feedback Plus and 0
> for
> > Sentry.
>
>
> How can you be banned from a MSC that you have
> never even worked for?
[www.mysteryshopforum.com]
(heart)
I intend to live forever. So far, so good.
TeriW Wrote:
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> I'm curious if the payment term change starts with
> shops done starting April 1 or with Payments due
> starting April 1st. Shops done late March would
> normally be paid early April. Will those payments
> be pushed back?
>
> Or maybe the whole thing is an April Fool's joke.
This is one of the FAQs on the FP site:
"Question: I submitted my shop on the 3rd and wasn't paid on the 8th. When will I be paid?
Answer: We no longer process payments on the 8th and 22nd of the month. Shoppers can expect to be paid 30-60 days after the conducted shop date."
Since it isn't April, I have to assume the 2nd question referred to a shop done March 3. So yes, Teri, it would appear that a shop done in late March will be paid in 30-60 days.
-------------------------------------------------------
> I'm curious if the payment term change starts with
> shops done starting April 1 or with Payments due
> starting April 1st. Shops done late March would
> normally be paid early April. Will those payments
> be pushed back?
>
> Or maybe the whole thing is an April Fool's joke.
This is one of the FAQs on the FP site:
"Question: I submitted my shop on the 3rd and wasn't paid on the 8th. When will I be paid?
Answer: We no longer process payments on the 8th and 22nd of the month. Shoppers can expect to be paid 30-60 days after the conducted shop date."
Since it isn't April, I have to assume the 2nd question referred to a shop done March 3. So yes, Teri, it would appear that a shop done in late March will be paid in 30-60 days.
NOTE: I'm not on the forum every day. If someone comments on my post, I might not reply right away. I've been a shopper since 1991. I've never done any work for a MS company in any other capacity.
That seems unfair since the change took place after the shop was done. I think the terms in place when the shop was done (or, better, yet agreed to) should be honored.
I am thinking that the example is just for information regarding ongoing shops. I don't think it refers to any actual shop. In fact, IIRC, that is the example which was on the FP site with changes to reflect the current Sentry terms of payment.
I am thinking that the example is just for information regarding ongoing shops. I don't think it refers to any actual shop. In fact, IIRC, that is the example which was on the FP site with changes to reflect the current Sentry terms of payment.
Hopefully you will be paid sooner rather than later. Is it even legal to change the payment terms after the assignment was accepted and performed?
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
If I accepted a shop and completed the shop, I would expect payment according to the agreement which I agreed to.
The rules can be changed but after the shop has been done. It would be my choice to accept or not accept the new payment conditions.
That's how I look at this.
The rules can be changed but after the shop has been done. It would be my choice to accept or not accept the new payment conditions.
That's how I look at this.
LisaSTL Wrote:
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> Hopefully you will be paid sooner rather than
> later. Is it even legal to change the payment
> terms after the assignment was accepted and
> performed?
There is probably a clause in the IC agreement that says that payment terms can be changed at any time, but I'll admit I generally don't read those things very closely and I don't remember what Feedback's ICA said.
-------------------------------------------------------
> Hopefully you will be paid sooner rather than
> later. Is it even legal to change the payment
> terms after the assignment was accepted and
> performed?
There is probably a clause in the IC agreement that says that payment terms can be changed at any time, but I'll admit I generally don't read those things very closely and I don't remember what Feedback's ICA said.
I don't recall ever seeing a clause that allowed for changes at any time. I thought FP included the payment terms in the actual assignment documents.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
EFFECTIVE APRIL 1, 2014: All payments will be processed 30-60 days from the date the shop is conducted.
To me, anything you've done before this date SHOULD be paid like before which in my case, was every 2 - 3 weeks.
To me, anything you've done before this date SHOULD be paid like before which in my case, was every 2 - 3 weeks.
And good luck getting your full payment from them.
Her Serene Majesty, Cettie - Goat Queen of Zoltar, Sublime Empress of Her Caprine Domain
Cettie, did Feedback send you partial payments? I've never had that happen.
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
>> If I accepted a shop and completed the shop, I would expect payment according to the agreement >> which I agreed to.
>> The rules can be changed but after the shop has been done. It would be my choice to accept or not >> accept the new payment conditions.
I'm not certain about this, but once a company has been sold, I think any agreements made with the old company probably become null and void.
Sure you could sue them, but if they pay 30 - 60 days from the shop date, your case wouldn't have time to come to court before you are paid. So Sentry faces little risk if they shift their payment dates a few weeks out for jobs that were already for FB+ (an entity which no longer exists).
>> The rules can be changed but after the shop has been done. It would be my choice to accept or not >> accept the new payment conditions.
I'm not certain about this, but once a company has been sold, I think any agreements made with the old company probably become null and void.
Sure you could sue them, but if they pay 30 - 60 days from the shop date, your case wouldn't have time to come to court before you are paid. So Sentry faces little risk if they shift their payment dates a few weeks out for jobs that were already for FB+ (an entity which no longer exists).
I don't see how that could change terms of earlier shops if we are working on the assumption accepting a shop is entering into a contractual agreement based on the terms at the time of the assignment.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
LisaSTL Wrote:
-------------------------------------------------------
> I don't see how that could change terms of earlier
> shops if we are working on the assumption
> accepting a shop is entering into a contractual
> agreement based on the terms at the time of the
> assignment.
It's a question of force majeure. If they choose to act as though the terms have been changed, what are we going to do about it? (Purely theoretical for me; I haven't signed up for either, yet.)
-------------------------------------------------------
> I don't see how that could change terms of earlier
> shops if we are working on the assumption
> accepting a shop is entering into a contractual
> agreement based on the terms at the time of the
> assignment.
It's a question of force majeure. If they choose to act as though the terms have been changed, what are we going to do about it? (Purely theoretical for me; I haven't signed up for either, yet.)
When purchasing an existing company how is the need to pay contractors for work previously performed considered an event that cannot be reasonably anticipated or controlled?
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
LisaSTL Wrote:
-------------------------------------------------------
> When purchasing an existing company how is the
> need to pay contractors for work previously
> performed considered an event that cannot be
> reasonably anticipated or controlled?
Was anyone saying that Sentry wouldn't pay for work done for Feedback? I must have missed it.
-------------------------------------------------------
> When purchasing an existing company how is the
> need to pay contractors for work previously
> performed considered an event that cannot be
> reasonably anticipated or controlled?
Was anyone saying that Sentry wouldn't pay for work done for Feedback? I must have missed it.
It was simply a response to force majeure which does allow for changes in contractual obligations in response to an unforeseen event. The fact there would be contractors who had agreed to perform assignments based on specific payment terms was not an unforeseen event. My guess is the notice on the website does pertain to assignments going forward and will not impact those already performed.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
EFFECTIVE APRIL 1, 2014: All payments will be processed 30-60 days from the date the shop is conducted.
I think that says it all, Lisa. Yep!
I think that says it all, Lisa. Yep!
JASFLALMT Wrote:
-------------------------------------------------------
> Kathy, Sentry also uses Prophet. My only beef
> with them is that they take a really long time to
> pay. Also, they don't have many shops in my area.
> I hope and wish that even though they bought FP,
> they let it stay on it's own platform and don't
> change anything (if wishes were horses then
> beggars would ride). And I have read some of the
> forum posts, so beware if you and Dave don't agree
> on something, because apparently he can be
> unpleasantly argumentative with shoppers.
Sadly Jennifer is the same way. It is VERY frustrating...
-------------------------------------------------------
> Kathy, Sentry also uses Prophet. My only beef
> with them is that they take a really long time to
> pay. Also, they don't have many shops in my area.
> I hope and wish that even though they bought FP,
> they let it stay on it's own platform and don't
> change anything (if wishes were horses then
> beggars would ride). And I have read some of the
> forum posts, so beware if you and Dave don't agree
> on something, because apparently he can be
> unpleasantly argumentative with shoppers.
Sadly Jennifer is the same way. It is VERY frustrating...
Jas states:
so beware if you and Dave don't agree on something, because apparently he can be unpleasantly argumentative with shoppers.
BOB opines:
I completed a single assignment for Sentry and then requested my de-activation due to a work:pay ratio that wasn't acceptable. At later dates, Dave and I chatted on 3 occasions, with my opinion being that he's a business oriented individual in a profession in which many of his contractors see the industry from an employee standpoint. As one who's been self-employed in excess of 1/2 century, many are the times I've been frustrated with people who are unable/unwilling to differentiate between personal and business decisions. Dave pays what he needs to pay and that's insufficient to Bob; that's business. On the flip side, though, I enjoyed our banter and feel a meeting over a frozen mug of draught would be a pleasure; that's personal. I neither found him to be unpleasant nor argumentative.
so beware if you and Dave don't agree on something, because apparently he can be unpleasantly argumentative with shoppers.
BOB opines:
I completed a single assignment for Sentry and then requested my de-activation due to a work:pay ratio that wasn't acceptable. At later dates, Dave and I chatted on 3 occasions, with my opinion being that he's a business oriented individual in a profession in which many of his contractors see the industry from an employee standpoint. As one who's been self-employed in excess of 1/2 century, many are the times I've been frustrated with people who are unable/unwilling to differentiate between personal and business decisions. Dave pays what he needs to pay and that's insufficient to Bob; that's business. On the flip side, though, I enjoyed our banter and feel a meeting over a frozen mug of draught would be a pleasure; that's personal. I neither found him to be unpleasant nor argumentative.
It takes two to argue.
JASFLALMT Wrote:
-------------------------------------------------------
And I have read some of the
> forum posts, so beware if you and Dave don't agree
> on something, because apparently he can be
> unpleasantly argumentative with shoppers.
JASFLALMT Wrote:
-------------------------------------------------------
And I have read some of the
> forum posts, so beware if you and Dave don't agree
> on something, because apparently he can be
> unpleasantly argumentative with shoppers.
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
Hey, I just read threads a lot. I was a lurker long before I was a poster.
Yep. Some of those posters can be real argumentative. I have yet to see a one person dustup, so I think it takes two. But, I see from your answering post you are not one of those who've actually had a problem with Dave, even though you're warning others about him. You're only commenting on what you read in the threads in posts from others. And of course some of them may not have had a problem either. Perhaps they were only commenting on the comments of someone else who may or may not have had a problem. See how that goes round and round? Does that sound like a fair shake to you?
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
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