Instant Replays Payment Delays

NSSGuy · 2014-11-04T22:43:58+00:00

I know we've been here before on this board. The website continues to advertise a 45-day delay in payment, but I have never seen that. In the two years I've shopped with them, I have had to ask a scheduler to intervene to receive payment for each shop, but the payment usually came within 10 days of the scheduler request. Now, I am at the 140-day mark, two different schedulers have asked Mark to pay me (one month since the second request) and still nothing. Any evidence that Mark is getting out of the MSC business to focus on his other businesses? Anyone else missing payments? Absolutely love(d) the schedulers.... "If a train station is where trains stop, what are workstations for?"

Instant Replays Payment Delays

July 26, 2015 12:43PM

Actually, there is a method to the madness. I wasn't paid as promised, so I'll be adding my name to the NC DOJ complaint. Maybe I'll be the one to tip the DOJ into taking action. Of course, it would help if everyone who was owed money did the same thing.

.
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July 26, 2015 06:16PM

Once again reminding everyone, that if you were ever paid late in the past by Mark Bray and Instant Replays (even if nothing is owed to you now) you can still file a complaint with the Department of Justice. There are many shoppers still owed and the complaint costs nothing to file - unlike small claims court. It's simple and takes about 10 minutes. We've got to stand up for ourselves. (It saddens me that we need so many complaints and that someone can get away with and continue wrong-doing by simply not responding)

July 26, 2015 08:05PM

@James Bond 007.5 wrote:

I wasn't paid as promised

Shocking!

There are reasons that a body stays in motion
At the moment only demons come to mind

July 27, 2015 05:41PM

Complaint filed.

October 28, 2015 02:57PM

Heard through the grapevine that Instant Replays and Mark Bray are again asking shoppers to work and promising to "be paid upon completion". Even if you are paid as promised (which is probably a pipe-dream) please remember that you are the very last in a long line of shoppers who are owed. It's not fair to those who came before you to be paid when they have never seen compensation. Again, if you have not been paid according to your IC Agreement by this company, please file a complaint with the NC Department of Justice website. It only takes 10 minutes and that's all you have to do! No other paperwork, no appearances. Super easy.

October 28, 2015 11:59PM

I don't understand how they are still in business.

There are reasons that a body stays in motion
At the moment only demons come to mind

October 30, 2015 11:36AM

Now they are saying they will pay shoppers IN ADVANCE part of their shop fees and the rest paid upon shop acceptance.....oh boy....

ShopperShel

MSPA Gold Certified
Undercover Essentials Video Certified

Have video equipment, will travel!

November 01, 2015 08:58PM

Hello,

I did a shop for Instant Replays in June this year. Sadly, I had not read the forum before and it was only recently, when I saw that I was not getting paid, that I found out about this thread.

The irony of it all is that I had never shopped with them before, and they reached out to me to ask me to sign up with them and do the shop!

Of course, I sent a couple of emails to Jan, but I did not get an answer.

I am about to file a complaint with the NC DOJ - but I wanted to double-check with people who have already filed the complaint - is it the consumer tab on the NC DOJ website? It would be the first time I file a complaint and I have no idea how to do so.

Thank you!

November 01, 2015 09:15PM

If I'm not mistaken didn't someone post a link at some point to add your name to the already long list of names on one complaint? I can't remember but perhaps someone else knows.

There are reasons that a body stays in motion
At the moment only demons come to mind

Edited 1 time(s). Last edit at 11/01/2015 09:15PM by bgriffin.

November 01, 2015 10:04PM

Complaint Form [www.ncdoj.gov]

November 01, 2015 11:05PM

Thank you!!

November 02, 2015 11:24AM

I would encourage any one that has been stiffed to fill out that form. Roy Cooper does not play.

November 03, 2015 01:37AM

Jan's phone number is 919.608.5389. I got my money by threatening to call the real estate agents that Bray had produced videos for that are posted on you tube, and tell them what kind of business man they are dealing with. Less that a week later I got my money, which was well over a thousand bucks. NC DOJ has been sitting on this for about a year now. Good luck....

November 03, 2015 01:37AM

Jan's phone number is 919.608.5389

November 03, 2015 03:29AM

I got mine by sending an email to Mark telling him that I knew he had been taken to small claims court and that he didn't show up because he knew he was going to lose so the shopper had gotten a default judgment. I then told him that unlike most shoppers I knew how to actually collect on a default judgment.

Had an apology and payment within a few hours.

I would no suggest this tactic unless you actually do know how to collect on a default judgment.

There are reasons that a body stays in motion
At the moment only demons come to mind

January 17, 2016 09:22AM

I think anyone owed money should write him NOW stating they will be mailing out letters to realstate agents as jayoldsun did above, along with letters to the people you did shops on and for. Actually anyone you can think of that would embarrass him and ruin him from staying in business. He has social media pages. Start posting notes to return your messages about payments. If everyone would all pull together this man could be put out of business and stopped from continuing to hire new victims.

January 17, 2016 05:38PM

Unfortunately I was JUST speaking to another shopper who did not receive pay for shops performed in November. Can't believe he's still doing any business at all! Does this never end?

January 17, 2016 05:54PM

My non payment is heading towards two years now! I have let the client I did work for know that Mark Bray did not pay me. They are looking into it and glad I let them know! He broke the contract first so I owe him nothing!

Edited 1 time(s). Last edit at 01/17/2016 05:55PM by Hairballs.

January 27, 2016 03:46AM

Just received a direct email asking me to do some video shops for instant-replays in my area.

They must be desperate if they are turning to me!

January 27, 2016 03:50AM

Ummm...RUN??

January 27, 2016 11:04AM

Did 4 shops in march of last year. Mark stopped returning messages in december.

Id not do any shops. Risky business.

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January 27, 2016 03:46PM

I just got an email from Jan Bowles asking me to do some shops. She didn't even mention Instant Replays in the email. But, it does seem that they are still trying to drum up business. That is pretty sloppy. I've sent her plenty of emails about getting paid for work I did for them in April of 2015. I can't believe she would have the nerve to email asking me to do more. I desperately wish I could contact these clients to let them know who they are doing business with.

January 27, 2016 05:08PM

I should have taken the shop, told her to send me the camera and then held it as payment against my overdue payments.

May 23, 2016 10:11PM

New tactic: Mark Bray is still attempting shops. Now he is promising full pay up front and equal pay to a shopper owed. He also has a new "National Coordinator", so maybe Jan Bowles is gone now as well?

June 28, 2016 03:44PM

I just did 11 Assisted Living shops for Mark two weeks ago and was paid half of it today with the promise that within the week I will get my other half
I was very skeptical after reading on the reviews but I believe Mark has changed or let's hope so
So far I'm very pleased with Mark and I feel you need to give him another chance we all learn from our mistakes

June 28, 2016 04:11PM

Why would shoppers who did shops long before you did, and still not have been paid give him another chance? He may be paying you with the funds he should have used to pay them, since he certainly has not yet gotten paid by the client for your shops yet.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

June 28, 2016 04:44PM

When I reach the point it takes threatening legal action to get paid, I'm done.

Now we are being told by a brand new member it is okay? A brand new member who was registered for 42 minutes and went through the trouble to dig up a month old thread which by my estimation would have dropped to page 6?

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.

June 28, 2016 05:42PM

Also, why were you paid half today with a promise that you'd be paid the other half next week? What's the expected time frame for payment? If you're being paid early, then why aren't you being paid early for all of your work? The fact that you're being paid only for half with a "promise" that you'll get the rest doesn't sound like a confidence-inspiring professional business practice.

Shopper in California's Bay Area

June 28, 2016 05:55PM

@Moneynowee wrote:

I ..... was paid half of it today with the promise that within the week I will get my other half
I was very skeptical after reading on the reviews but I believe Mark has changed or let's hope so
So far I'm very pleased with Mark and I feel you need to give him another chance we all learn from our mistakes

@SunSeeker wrote:

New tactic: Mark Bray is still attempting shops. Now he is promising full pay up front and equal pay to a shopper owed. He also has a new "National Coordinator", so maybe Jan Bowles is gone now as well?

Hello, Moneynowee, did you read the post directly above yours? Mark has learned from his mistakes and is trying a new tactic. He is now promising full pay up front. It doesn't sound like you even got full pay up front!!!! And you are recommending to shoppers who were not paid that we give him another chance?

I'm just shaking my head..........

June 28, 2016 06:05PM

That's crazy that he is still in business!

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