Sometimes schedulers are dealing with a computer and a map site, meaning that some schedulers don't even live in the State that they assign or oversee OUR destination issues. Maybe before we commit to a shop, we should ask the MSC if they are willing to pay or reimbursed the transportation fee or toll fee.
It is one thing to "be going that way anyway" but to be doing them a favor, maybe they should include tolls. Even if it is one way. I see a problem, if they did because if you do a ROUTE we could probably make more on the reimbursed toll fees, then the shops itself. Maybe that's why the MSC does not pay tolls.
If willing, negotiate your bonus or your fees to do the shop. Especially if the MSC is not having anyone "Locally" assigning the shops.