"We pay our shoppers on time with no more errors than any other company. Period. We've been in transition this year as we migrated mystery shopping and payment platforms. The vast majority of our shoppers have been pleasant, patient and professional when it comes to reporting an issue with payment. It's a very small majority of shoppers who handle things in an impatient or unprofessional manner."
"The reality is that payment issues are a part of this business and something that happens to EVERY company. Sometimes the issues are the result of a poor payment process on the part of the MSC, other issues are related to bad mailing address, email addresses or bank account info supplied by the shoppers and others, like lost checks, are out of everyone's control."
"I am well aware of the issues that existed with the payment processes that Sentry and Feedback Plus used for shops completed on the Prophet platform."
" We are in the process of converting the last of the Feedback Plus payments to check and processing them in bill.com and these payments are delayed by a couple of weeks."
"We think moving payments to bill.com will solve a lot of our process issues....."
All of the quotes above are from you in this thread about payment issues with Sentry so how are my assumptions now unfounded? You have admitted to problems and your own words make it seem excessive. Since you also chose to assert payment issues are just a part of this business, it is not out of bounds if I chose to assert payment issues have not been an issue for the vast majority of companies I have worked with over the years. BTW, do you have some sort of proof you have made no more errors than any other company? IMO, and it is my opinion whether you like it or agree with it or not, a year to straighten out payment problems seems a bit excessive. And I'm still trying to figure out what a small majority of shoppers might be. Was it a minority or a majority of shoppers who have lost their patience after a year?
You can accuse me of bias all you want. The reality is I have commented and participated in the discussion on this thread and this thread only and limited my comments directly to what you have said here while you are bringing up some other thread from months ago. Please do not flatter yourself that I have some sort of bias. To expend the type of energy necessary for some sort of vendetta I would have to care, and frankly my dear, I don't give a damn.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.