I'm scheduled to do what appears to be the same About Face hotel shop Kristie6923 describes above. However, I've got questions about two of the shop requirements. I've emailed the scheduler but don't expect to receive an answer until tomorrow, and the shop is tomorrow as well.
The guidelines state to conduct the visit between 9am & 5pm, but they also include a reference to "work hours" of 8:40pm - 11:00pm. The conflict between those times has me confused. Has anyone else run into this?
Also, what does About Face consider to be "Professional dress"? Is presentable business casual acceptable or are they looking for coat & tie? Considering the brand of the hotel I think a coat & tie would be a little out of place, but it's not my call to make.
Any assistance would be greatly appreciated.