I have currently shopped for Market Force twice and they refuse to pay. The shops were both [client name removed] shops and their excuse to not pay was not valid either time. I reported this to the [client name removed] headquarters. I am waiting for a reply from them.

Mod note: It is against forum rules and an ICA violation to link the client with the MSC. Please refer to the posting guidelines in the blue box that appears when posting.

Just from reading your post, I can understand 100% why the MSC rejected your reports. You can NOT follow simple directions. This forum has very few rules but you have chosen to disregard them by naming the MSC and the client in the same post/thread.

Never mind breaking your ICA with the MSC and then contacting THEIR client directly. I hope someone from the this MSC and other MSCs reads your post and deactivates you. Looks like it is time for your to find another career path.

Mod note: While the message is accurate, the method of delivery is inappropriate. Please only write in a way that you would appreciate being spoken to if the shoe was on the other foot.

What was the reason for the rejection for both of this shops?

@Sybil2 wrote:

Just from reading your post, I can understand 100% why the MSC rejected your reports. You can NOT follow simple directions. This forum has very few rules but you have chosen to disregard them by naming the MSC and the client in the same post/thread.

Never mind breaking your ICA with the MSC and then contacting THEIR client directly. I hope someone from the this MSC and other MSCs reads your post and deactivates you. Looks like it is time for your to find another career path.

BUT BULLYING ATTACKS ARE WELCOME IN THIS FORUM...

@burgessdianne wrote:

I have currently shopped for Market Force twice and they refuse to pay. The shops were both [client name removed] shops and their excuse to not pay was not valid either time. I reported this to the [client name removed] headquarters. I am waiting for a reply from them.

Mod note: It is against forum rules and an ICA violation to link the client with the MSC. Please refer to the posting guidelines in the blue box that appears when posting.

I'm sorry to hear you put in the time and effort to do mystery shops and you will not be paid. That's a disappointment.

Having said that, revealing the name of a company's clients on an internet forum violates the Independent Contractor Agreement (ICA) that you signed with Market Force. Contacting the client is also a violation. In addition, as Sybil has noted, the posting guidelines of our forum specifically state "Do not reveal the clients of mystery shopping companies."

You post shows a lot of anger and frustration and gives virtually NO information about the reason your shops were declined. Although you say the reason was not valid, it sounds as though perhaps you were just angry and refused to recognize the reason or you did not understand the reason. If you would like to post again, giving specific information about the reason you were given by MF for your reports being invalidated, many of us here would probably be willing to try to help you figure out what went wrong.

Sybil2 If I'm correct the shopper has only been shopping a month. Evidently didn't read the rules. I think you came on a little to strong to say it mildly. I don't think deactivation would be necessary. I'm sure that you scared them away from the forum. Newbies need some understanding of the rules, yes, but in a more productive way.

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Edited 1 time(s). Last edit at 04/08/2016 09:43PM by shopper8.

Burgessdianne
If you are new at Mystery shopping you need to ask the forum first what to do. This is where the forum could help you. Sometimes when we get rejected our first thought is I did it right and now I'm mad. You need to take a closer look at why you were rejected and explain what happened. You should never, I mean never contact the Mystery Shopping Company's client. You could be deactivated from all companies. You did sign a contract that they can hold you to. I'm sure this is why Sybil got so upset with you.

I agree. All of us need to make this a welcoming place for people to learn. We have to walk a fine line between exercising discernment about posts and making assumptions, then alienating people.

@shopper8 wrote:

Sybil2 If I'm correct the shopper has only been shopping a month. Evidently didn't read the rules. I think you came on a little to strong to say it mildly. I don't think deactivation would be necessary. I'm sure that you scared them away from the forum. Newbies need some understanding of the rules, yes, but in a more productive way.

I agree with Sybil2 completely. If someone is completely ignorant about the process , and they makes some kind of "rookie mistake," they don't get to get online and blast a MSC. The new shopper got paid in some experience. I have completed a bunch of shops for Market Force, they don't reject shops for no reason. They don't pay very well, but they are a fair company.

@lostlanternoa wrote:

I agree with Sybil2 completely. If someone is completely ignorant about the process , and they makes some kind of "rookie mistake," they don't get to get online and blast a MSC. The new shopper got paid in some experience. I have completed a bunch of shops for Market Force, they don't reject shops for no reason. They don't pay very well, but they are a fair company.

Agreed that this poster shouldn't have jumped to conclusions without providing any details on the situation... Constructive criticism and educating should be what the community should be about. However, insulting and talking down on someone isn't going to help one bit.

Sometimes new shoppers come to mystery shopping with a naive outlook and an "employee" perspective. An employee can make mistakes and still get paid. Too many mistakes may get him fired, but the first couple are usually okay, recognizing a learning curve. The employer eats the cost of the employee's learning curve. An independent contractor gets one chance and he does it right or it won't be accepted and he won't be paid. Each job is a separate contract and each job must be done correctly. The independent contractor eats the cost of his own learning curve. That's a lot of pressure for many new shoppers.

The first rejection for a newbie is cold water in the face. When they learn they have not done the assignment correctly and it will not be accepted, meaning NO PAY, sometimes they are shocked and appalled and angry. And frequently there is denial. And defensiveness. And lack of understanding. They showed up. They tried. They figure they should get paid for showing up and trying, And they feel humiliated by the "rudeness" of the company that suggesting they did "a bad job." I've gotten many PMs from newbies who tell me "I did it PERFECT, how could it not be accepted?" On questioning, it turns out the shop was not only not perfect, it was massively wrong. Or I hear "I just made a LITTLE mistake" (no, they completely missed the mark on something major!)

When I see an angry post from a newbie, giving no details, it suggests defensiveness. I hope the OP will return and let us know why her shops were rejected so we can help her understand and learn from her mistakes. Listening to advice here and learning from mistakes is the best thing a new shopper can do to improve performance.

@jmitw wrote:

@Sybil2 wrote:

Just from reading your post, I can understand 100% why the MSC rejected your reports. You can NOT follow simple directions. This forum has very few rules but you have chosen to disregard them by naming the MSC and the client in the same post/thread.

Never mind breaking your ICA with the MSC and then contacting THEIR client directly. I hope someone from the this MSC and other MSCs reads your post and deactivates you. Looks like it is time for your to find another career path.

BUT BULLYING ATTACKS ARE WELCOME IN THIS FORUM...

You need to look up the definition of bullying in the dictionary. Telling someone that they have broken their ICAs and the forum rules is NOT bullying. You think it is fine for a disgruntled "shopper" to contact the MSC's client directly? I think YOU need to reread your ICA if you think that this is acceptable behavior.

If you want to play that game. I think you posting in ALL CAPS is a form of bullying. Take a pill and go to bed. Jeez!

@shopper8 wrote:

Sybil2 If I'm correct the shopper has only been shopping a month. Evidently didn't read the rules. I think you came on a little to strong to say it mildly. I don't think deactivation would be necessary. I'm sure that you scared them away from the forum. Newbies need some understanding of the rules, yes, but in a more productive way.

The person joined the forum about a month ago. It does not necessarily mean that they have only been shopping for a month. With the amount of new trolls popping up here almost on a daily basis, it just sounds like troll-like behavior to me. But that is MY opinion. How many posts do we see in this forum @#$%& and moaning about rejected shops but no details?

And isn't one of the most important qualities for a MS'er is the ability to follow directions/guidelines?

@Tarantado wrote:

Agreed that this poster shouldn't have jumped to conclusions without providing any details on the situation... Constructive criticism and educating should be what the community should be about. However, insulting and talking down on someone isn't going to help one bit.

As I recently posted in another thread, I am not a rainbows and unicorns type of person. I deal in reality. The reality is that the OP did not follow the basic rules of this forum and the ICA that they signed with MF. If you don't like my delivery, I encourage you to use the toggle feature. Don't worry...you will not hurt my feelings.

@AustinMom wrote:

Sometimes new shoppers come to mystery shopping with a naive outlook and an "employee" perspective. An employee can make mistakes and still get paid. Too many mistakes may get him fired, but the first couple are usually okay, recognizing a learning curve. The employer eats the cost of the employee's learning curve. An independent contractor gets one chance and he does it right or it won't be accepted and he won't be paid. Each job is a separate contract and each job must be done correctly. The independent contractor eats the cost of his own learning curve. That's a lot of pressure for many new shoppers.

The first rejection for a newbie is cold water in the face.

So much truth!! I love how you wrote a perfect explanation for the frustration and shock that newbies face and did so with gentleness and grace. I have had (and still occasionally have) feelings of 'why can't they just let that little oops slide??'. I am my own company. I pay for my own mistakes.

Another harsh attack on a new member. I hope this is not what we're about, but I'm seeing more and more of this and the mods aren't doing anything about it. Providing new members with calm correction is one thing. Giving them a vicious tongue lashing is another thing. This is not the place to take your anger out on a new member.

Pick a random phone number. Chew out a stranger. It'll work just as well and you won't look like an - - - - - - - here.

And no, I don't want to toggle you. I want you to lighten up and act like a human being.

@Sybil2 wrote:

As I recently posted in another thread, I am not a rainbows and unicorns type of person. I deal in reality. The reality is that the OP did not follow the basic rules of this forum and the ICA that they signed with MF. If you don't like my delivery, I encourage you to use the toggle feature. Don't worry...you will not hurt my feelings.

You can speak 'in reality' without the condescending attitude. Not sure if you think you're response are helpful to these posters, but I'm sure your message will be a lot clearer and appreciated when the condescending tone's dropped. Why do I need to toggle you? You can do what you like and I'll continue to speak my mind where I see appropriate.

I have no problem calling an ass an ass, whether it is a new member or a veteran. However, assuming every new member is a troll is just ridiculous. Please stop using the excuse you are direct or honest or not PC. You are just a condescending ass. There is a whole range of behavior between rainbows and unicorns and your generally nasty attitude.

Another pissing war among shoppers. Can't wait to see if there are bar brawls at the conferences.

You don't think this issue is important? You believe personal attacks on new members should be overlooked? Why?

@ValG wrote:

Another pissing war among shoppers. Can't wait to see if there are bar brawls at the conferences.

Mary, that was written in humor. But, since you've chosen to bait me I'll explain how I really feel about threads that turn ugly like this one.

Simply put...I believe in the old adage, "Two wrongs don't make a right." Sybil's approach was not productive or kind, I agree. Nor, were the many posts berating Sybil for her actions. It IS possible to relay a message constructively without attacking. I fail to see how their behavior is any different than Sybil's. Another adage, "Do what I say, not what I do" comes to mind.

I don't think it is right to attack anyone, regardless of whether they are old or new to the forum.

@MDavisnowell wrote:

You don't think this issue is important? You believe personal attacks on new members should be overlooked? Why?

You think shoppers, should be breaking their ICAs and contacting the MSC's clients directly? I guess we are supposed to overlook that also.

Mod note: While the message is accurate, the method of delivery is inappropriate. Please only write in a way that you would appreciate being spoken to if the shoe was on the other foot.[/quote]
Actually I don't need to have things sugar-coated. The "angry" responses and LisaSTL calling me an ass does not hurt my feelings at all. She has the right to her opinion but I would prefer to be called a bytch instead of an ass. Thank you for your consideration.

We were in a very serious meeting, discussing a top notch project... Out of the blue, one of the account managers from Europe opened his mouth and out came his reverberating voice, "Like Sands Through The Hour Glass .... So Are The Days Of Our Lives." Silence, then boom! Thunderous laughter...Who ever thought he watches soap opera?

It actually is possible to be bluntly honest without being mean spirited and making personal attacks. Imagine that.

burgessdianne
I dont agree with what you said. They dont pay you because you broken the house rules as your assignment and Mystery shopping company code of conduct. You broken the code of conduct that why they have non payment against you burgessdianne, Please read the house rules of the concean company.

Be sure to read the guidelines small print (e.g. Pay with cash only, etc.) because if you don't follow to the tee, they will not pay. Otherwise, I was always paid on time.

There is no doubt Market Force is a lousy company, and I applaud you for contacting the clients corporate office. In the future do the best you can, and if the questioner contradicts what you were told in the instructions, make it work.

He did not break the rules of the ICA, they did not pay him, no contract exist, he can contact who he wants.