Stay away from the C company
(furniture) shops!!!
Think about the cost you spend for this shop:
$12 on the meal
3 hours or more in the store
2 hours on the long report/ preparation
$$$ for the gas
9 different departments = 9 shops in 1 and you get $30-70 (A fast food shop pay $10-12 and the report is much shorter, Yes/No questions only.)
I didn't get pay for the shop because the C company say I'm missing some staff names on the report. But the truth is, the C company took the rest of my report for free.
When you just buy an ice-cream and the staff name tag is flip over, would you ask for his name? I guess no, you will act like there's something wrong and you want to complain. When you just ask a few questions about a knife and you can't see the staff name tag, would you ask for his name? You can, but he would know you are a secret shopper immediately and he will get the manager to serve you until you leave the store.
(furniture store) should make sure their staff name tags is readable if they really care about the staff name on the report. Otherwise, the staff name is just an excuse, they want to get the rest of your report for free.
(Mod note: It is against Forum rules and probably also against your ICA agreement to link an MSC with its clientelle.)