MaritzCX - The Next Generation of Payment

A BIG announcement from MaritzCX regarding payment options. Finally!

"MaritzCX is happy to announce that a direct deposit option is coming soon! In the near future, you will have the choice to receive your shop fees, incentives and reimbursements directly into the checking/savings account you designate. We are preparing for this new feature, by collecting the bank information for anyone interested in receiving a direct deposit."

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This is the best news yet. I am sick of worrying about that (usually large) check getting lost.
That's great news!!
I would argue that Direct Deposit is more the Last Generation of Payment that Maritz is just now catching up to than it is the Next Generation of Payment.... but great news all the same. grinning smiley

Shopper in California's Bay Area


Edited 1 time(s). Last edit at 09/07/2016 05:10PM by CaliGirl925.
For some reason, the check from Maritz has never bothered me. They are reliable and their checks always come on time. Besides, most MSP's use an online system. It's fun to get checks in the mail, too. I'm perfectly happy with them either way.

Now... if they could only eliminate the need to do the invoice..... smiling smiley

Hard work builds character and homework is good for your soul.
@MFJohnston wrote:

For some reason, the check from Maritz has never bothered me. They are reliable and their checks always come on time. Besides, most MSP's use an online system. It's fun to get checks in the mail, too. I'm perfectly happy with them either way.

Now... if they could only eliminate the need to do the invoice..... smiling smiley

I find most MSC's that mail checks to be reliable. It's the USPS I worry about. I keep getting some of my neighbor's mail so can't be sure my mail is also being mis-delivered. My complaints to postmaster have not helped.
@kenasch wrote:

@MFJohnston wrote:

For some reason, the check from Maritz has never bothered me. They are reliable and their checks always come on time. Besides, most MSP's use an online system. It's fun to get checks in the mail, too. I'm perfectly happy with them either way.

Now... if they could only eliminate the need to do the invoice..... smiling smiley

I find most MSC's that mail checks to be reliable. It's the USPS I worry about. I keep getting some of my neighbor's mail so can't be sure my mail is also being mis-delivered. My complaints to postmaster have not helped.

Exactly. It's not Maritz that concerns me. I get my neighbors mail with some regularity so naturally I want to be sure that checks come to me and not them.
Exactly. It's not Maritz that concerns me. I get my neighbors mail with some regularity so naturally I want to be sure that checks come to me and not them.[/quote]

Agree. Some months ago, I received my check and stuck to it was another shopper's check who happened to live a few hundred miles away.

During the holiday season, my check always would arrive many days late.

Edited 1 time(s). Last edit at 09/07/2016 11:06PM by French Farmer.
My only concern is are they still going to pay 2x a month or is it now going to be once a month with direct deposit.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.
@French Farmer wrote:

Agree. Some months ago, I received my check and stuck to it was another shopper's check who happened to live a few hundred miles away.
I had something somewhat similar happen to me but the other shopper's check was in the same envelope as mine. The address was in another state but our last names seemed to be in alphabetical order.
@CaliGirl925 wrote:

That's great news!!
I would argue that Direct Deposit is more the Last Generation of Payment that Maritz is just now catching up to than it is the Next Generation of Payment.... but great news all the same. grinning smiley
I was actually being sarcastic because most shoppers know that Maritz has always been several generations behind of the times.
I said no when it popped up, not because I don't prefer direct deposit but mostly because I prefer to let them iron out all the screw-ups on everyone else's account before I jump on board. Also, I care a lot less about the form of payment and a LOT more about being able to clearly cross-referece what I was paid with what I am owed.
A big laundry list of visit ID's is completely unhelpful without each of those visit id's also listing what each paid. If my check is $96 short, how the hell am I supposed to figure out which of the visit's they paid incorrectly?
So I end up sitting on the phone with the admins for an hour trying to figure it out. Fix that first. Then pay me in fancy new ways.

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Good point HOJU about the visit IDs and how the check represents what. I wonder if they will send an accompanying Email with the various visit IDs that were paid with the direct deposit.
My guess? VERY unlikely. They'll field a thousand calls and get all pissy about it citing "that's the the way we do it." Then a year later they'll fix it.

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@Hoju wrote:

Also, I care a lot less about the form of payment and a LOT more about being able to clearly cross-referece what I was paid with what I am owed.
A big laundry list of visit ID's is completely unhelpful without each of those visit id's also listing what each paid. If my check is $96 short, how the hell am I supposed to figure out which of the visit's they paid incorrectly?
So I end up sitting on the phone with the admins for an hour trying to figure it out. Fix that first. Then pay me in fancy new ways.

There is an easy solution to your dilemma. In my Excel spreadsheet, I have a JOB ID column. When I receive my MaritzCx paycheck, I open Excel, filter for my unpaid MaritzCx shops and just check off each Job ID on the check stub as I update the payment information in Excel. When I find an unpaid job, I will usually wait one more pay period which is only two weeks. Depending on when the final report was actually edited, some of them do not make the pay period cutoff date.

Using my system, I truly do not have many payment issues. I think I have called their accounting / payroll department less than five times in about 10 years. The biggie issue was a missing check through the USPS, having to put a stop payment on it, wait for them to reissue the check; unfortunately all of this was during the holiday season when their main office in St. Louis actually closes for the last two weeks of the year.
Can I ask unrelated question about Maritz? I'm signed up, turned in all my forms ... but I suspect I'm not seeing the full available shops that are open. (I saw more posted in the MBSA job board from Martiz that aren't on the Maritz site, which I thought was weird). What am I doing wrong?
I use Sybil's system as well. I find it very easy to determine if anything has not been paid. I know when I invoice if the correct amount was invoiced, with the only exception to that being gas station routes, and they go on their own spreadsheet.
I do the same thing, Sybil and more than once I've had the numbers not match. Since each visit ID on the stub doesn't have an accompanying dollar value, there's no way to know which one is wrong without calling them.

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Seriously, nobody cares that you're offended.
@Hoju, I've never had MaritzCX ever input the wrong Job ID. I have caught little dyslexic mistakes on my end where I transposed two numbers while inputting into Excel. I've reviewed my Excel and caught the mistakes before having to call them. Since most MaritzCx employees work at a snail's pace, I can usually find and correct the mistake on my own much quicker,
@Sybil2 wrote:

There is an easy solution to your dilemma. In my Excel spreadsheet, I have a JOB ID column. When I receive my MaritzCx paycheck, I open Excel, filter for my unpaid MaritzCx shops and just check off each Job ID on the check stub as I update the payment information in Excel. When I find an unpaid job, I will usually wait one more pay period which is only two weeks. Depending on when the final report was actually edited, some of them do not make the pay period cutoff date.

Using my system, I truly do not have many payment issues. I think I have called their accounting / payroll department less than five times in about 10 years. The biggie issue was a missing check through the USPS, having to put a stop payment on it, wait for them to reissue the check; unfortunately all of this was during the holiday season when their main office in St. Louis actually closes for the last two weeks of the year.

The only issues I've had with payments have been an issue with a check being 50 cents or a dollar short of my expectations and not knowing why. I can track the job ID, but if I get paid for 8 jobs and my check is a bit less (or more, I guess, although that rarely happens, alas) than I was expecting, I don't have any way of knowing which one is short and why it is short. I've called the accounting department and had the lady walk me through it, but that was painful for both of us (she was clearly peeved at having to tell me the payment amount for each Job ID and I was peeved that I had to call someone to find out this simple information). Turns out the reimbursement amount on a new (to me) job was persnickety... it's up to $6 total, but only up to (for example) $5 in gas and $1 in retail, so my $5.50 in gas and $0.75 in store purchase that I was expecting to be reimbursed $6 for only reimbursed $5.75 (or something like that... it was a year or more ago at this point and one of the first shops I did for them).

I never worry that Martiz isn't going to pay me, but a clear accounting for what they've paid would be nice. If I had just let that 50 cents or a dollar go, I'd never know the reimbursement policy (I maintain that it was vague in the guidelines, but, again, it was a while ago at this point, so I can't be sure).

tl;dr: It would be nice if Maritz had the ability to see our payment breakdown on their site. The process for reconciling payment discrepancies is painful despite Martiz being a reliable payer.

Shopper in California's Bay Area
BINGO.

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Seriously, nobody cares that you're offended.
Someone's a little butthurt!

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Seriously, nobody cares that you're offended.
Well, I use a similar method as Sybil.
But, like I stated, what happens when they go to direct deposit? Will we get the attachment that explains what was paid? I don't mind receiving it as an Email attachment.

My suggestion would be that they have an online section that reviews what has been paid and when it was done so.
"**Please note that Direct Deposit is not currently available. The data you enter will be kept securely and will be utilized once Direct Deposit is functioning. MaritzCX expects this functionality to be ready within the next few months. "

A few MONTHS?? Maritz time, man.

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