@tommyjaneston wrote:
I think the greater issue is why Sentry would allow a report to be sent to the client with inappropriate commentary about the shopper's compensation. Why wouldn't the editor have deleted the comment first?
@7star wrote:
Wow about the photos. I'm a tech person and if the photo is clear when you send it, it should be clear for everyone else. A jpeg file is a jpeg file. And I use my 3 year old smartphone to take photos. After I take a photo on the phone I look to see if it is clear and when I get home and look on the computer, it looks even more clearer. Please keep me updated on what happens with this. They shouldn't be rejecting your report over something like this, especially if the MSC sees that it's a clear photo.
@COMystery wrote:
@tommyjaneston wrote:
I think the greater issue is why Sentry would allow a report to be sent to the client with inappropriate commentary about the shopper's compensation. Why wouldn't the editor have deleted the comment first?
I agree that the comments should never have been included in the report. That was just plain stupid on the OPs part. However, I also agree that Sentry is culpable, in that, they should have removed the comments before sending to their client. There is no evidence to indicate that the report would have been rejected if the comments had not been there to piss the client off. The editor needs to be called to task!
I think the OP is due their pay and I think Sentry has every right to deactivate the OP after they have paid.
@alycja wrote:
@eyelove2shop wrote:
I also stated that it depends on the guidelines and one's IC agreement. Some (most) IC agreements state that payment is contingent on a client's acceptance of the shop. If that is the case then the MSC did not withhold payment in this particular case. The client rejected the shop so shopper does not receive payment.
Sentrys IC doesn't state that payment is contingent with the company accepting the report.
@COMystery wrote:
@tommyjaneston wrote:
I think the greater issue is why Sentry would allow a report to be sent to the client with inappropriate commentary about the shopper's compensation. Why wouldn't the editor have deleted the comment first?
I agree that the comments should never have been included in the report. That was just plain stupid on the OPs part. However, I also agree that Sentry is culpable, in that, they should have removed the comments before sending to their client. There is no evidence to indicate that the report would have been rejected if the comments had not been there to piss the client off. The editor needs to be called to task!
@alycja wrote:
The email about rejection from the company.
"After review from the client, your report is being rejected. The photo you provided was compared to your comments concerning the entree item which was not appropriately rated, affecting the scoring. For instance, you rated the meat platter as Average for presentation/appearance and commented, “The meat platter did not look appetizing. The three slices of pork were not neatly organized and the pulled chicken contained lots of skin parts.” However, the photo attached to the report does not show that the pieces of pro were stacked on top of each other and were cooked properly. The chicken in the photo shows mainly chicken with very little skin visible."
@roflwofl wrote:
@COMystery wrote:
@tommyjaneston wrote:
I think the greater issue is why Sentry would allow a report to be sent to the client with inappropriate commentary about the shopper's compensation. Why wouldn't the editor have deleted the comment first?
I agree that the comments should never have been included in the report. That was just plain stupid on the OPs part. However, I also agree that Sentry is culpable, in that, they should have removed the comments before sending to their client. There is no evidence to indicate that the report would have been rejected if the comments had not been there to piss the client off. The editor needs to be called to task!
@alycja wrote:
The email about rejection from the company.
"After review from the client, your report is being rejected. The photo you provided was compared to your comments concerning the entree item which was not appropriately rated, affecting the scoring. For instance, you rated the meat platter as Average for presentation/appearance and commented, “The meat platter did not look appetizing. The three slices of pork were not neatly organized and the pulled chicken contained lots of skin parts.” However, the photo attached to the report does not show that the pieces of pro were stacked on top of each other and were cooked properly. The chicken in the photo shows mainly chicken with very little skin visible."
There is a lot of discussion about the inappropriate comments alycja put into the report and there is an assumption that the editor left the inappropriate comments in the report when sending it to the client and that the client refused the report because of the inappropriate comments. I agree her comments were inappropriate, to the point of being plain stupid, but it does not sound like the editor left them in the report. I think Dave just threw in info about alycja's inappropriate comments as "and another thing you did wrong ....." to imply to everyone here that, in addition to the client refusing the report, the editor had to remove plain stupid comments before submitting it to the client. It sounds to me as though the editor removed those comments before submitting the report to the client. Only Dave can answer that. Dave?
It sounds from alycja's post quoting the company's rejection that the client rejected the report because her rating of the food did not appear to them to match the photo she provided. Based on alycja's quote, there is no evidence that any stupid comments about cost and lack of reimbursement were submitted to the client.
Reading all of alycja's posts, she reminds me of another forum name that was banned from the forum. If I remember correctly, the writing and whining styles were similar. Alycja, how many forum names do you have/have you had?@SoCalMama wrote:
So, Vicky86 & alycja are the same person?
@Sentry Marketing wrote:
The comments about the reimbursement for the assignment were seen by the client. The client felt that the comments, coupled with the inconsistency in the food rating, photo and description, indicated bias on the part of the shopper.
@roflwofl wrote:
The initial email from the MSC does appear to say it all. Although it's JMHO, I think Sentry is correct to not pay alycja and I think deactivation, under the circumstances, is best for both alycja and for Sentry. Despite other errors and stupid comments in the report that had to be edited, it appears that the client refused alycja's report, resulting in non-payment.
@Sybil2 wrote:
Reading all of alycja's posts, she reminds me of another forum name that was banned from the forum. If I remember correctly, the writing and whining styles were similar. Alycja, how many forum names do you have/have you had?@SoCalMama wrote:
So, Vicky86 & alycja are the same person?
I wonder how many shops could have been completed in the amount of time that alycja kept posting the same lengthy thing over and over again. I bet she could have earned enough money to cover the loss from not being paid for this job.
@roflwofl wrote:
@Sybil, I think you're right. alycja's posts and writing style do sound familiar.
Answer me this then. How are you able to read AND quote AND respond to any of my posts if you have toggled me?@alycja wrote:
I'm not the only one who has to toggle your account because you can't contribute anything helpful, nor positive nor substantial in here.
@Sybil2 wrote:
Answer me this then. How are you able to read AND quote AND respond to any of my posts if you have toggled me?@alycja wrote:
I'm not the only one who has to toggle your account because you can't contribute anything helpful, nor positive nor substantial in here.
Have you ever attended a mystery shopping conference?
@alycja wrote:
Dave, why don't you address the key issue about the editor not removing my comment about the pay?
@eyelove2shop wrote:
I think the mod should close this thread.
@mahemj
I apologize for my contribution to the hijacking of your thread.