Sinclair-- GONE?

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They paid me once when the client denied the shop. It was a little bank in the boonies and the banker didn't have a proper business card. SINCLAIR PAID ME. I am positive given their pristine record and the respect they have always shown shoppers that everyone will get paid. I am not currently owed anything by them but I wanted to give some reassurance about who they are as a company.
They did have slow servers the last several weeks and one day last week where the server was down. If they did use that excuse in the past, did they actually have server issues ? Please inform us.
Well, I'm not getting any responses to emails and I really feel they should make some sort of PSA. A lot of people depend on those checks. Yes, they've always been dependable but a responsible company would not leave their shoppers hanging like this, imo. Why haven't they sent out an email or posted on their website or FB page? Why this month after this HUGE project? Makes me worry that they did not get paid for all the work and are now scrambling to pay shoppers. Hopefully I am way off base.
ETA: Just saw the post above. I, too, have nothing bad to say about Sinclair and have always enjoyed working with their schedulers. I am a worry wart, I admit, especially when I really, really need the money and have not been told what is going on.

Edited 1 time(s). Last edit at 05/02/2017 03:27PM by mpatten0717.
Their client for the huge project is a well known company so I would think they are going to get paid. This company is WW and has a large presence here in the US.

Most, if not almost all MSC don't inform us if there is an issue with them, whatever the issue is. You would think it's simple just to post a message up somewhere but they don't. Unfortunately this is the way we get treated. I don't think they realize it'll be less work for them if they are proactive and just provide an update. And, with this big project, they sent out reminder emails. If they can do that, just send a blast to all with what is going on now.

Edited 1 time(s). Last edit at 05/02/2017 04:00PM by 7star.
Hi everyone, I am new to this discussion group. I came looking for answers as to why I have not seen a check yet and a google search brought me here. Thank you all for the updates. I hope we will all get paid soon.
My scheduler just replied and said there were some kind of technical issues with their supplier. She told me their lead accountant was doing everything possible to get checks issued today and to contact her if my pay info was not on the site by this evening.
Fingers crossed.
I have shopped Sinclair for years and they are a reputable company. This is the first time that my pay has been late. I logged in to their site and this message comes up-


MARCH PAYROLL DELAY

Please be advised that we are aware of the delay to shopper payroll and we apologize for this as well as any inconvenience this may cause you. We want to assure you that shopper payroll is our first priority. As soon as checks are processed you will see a check number in your pay history and checks will be sent out within 24 hours of that posting.
I just emailed my scheduler as she requested because I still don't see a pay date. Glad to see it has been addressed but still very disappointed.
@mpatten0717 wrote:

I just emailed my scheduler as she requested because I still don't see a pay date. Glad to see it has been addressed but still very disappointed.

Please update us on what the scheduler says.
Pay info was added to the site for my account within the past hour. Shows a check date of 5/3 with a mailing date of 5/5. Progress!
I received an email from my scheduler and I just want to say she may very well be the best scheduler ever. I had mentioned that I would be late with rent and she told me that if she could cover it for me, she would. That is so way above and beyond...what a rock star.
Yes, my payment finally showed up and hopefully will be mailed before Friday. Very happy to see that May checks will be issued early smiling smiley
Will let you know when it actually arrives in the mail.....maybe this will encourage them to finally move to paypal.
@Marybelle wrote:

Still no excuse for this kind of delay. This is amateur night nonsense

Meh. Stuff happens. They're a pretty good company and nobody is perfect.

There are reasons that a body stays in motion
At the moment only demons come to mind
It sounds like Sinclair is trying to make this right. I will give them the benefit of the doubt but want to cash the March and April checks first.
@bgriffin wrote:


Meh. Stuff happens. They're a pretty good company and nobody is perfect.


I agree that stuff happens. It just took too long for them to get a handle on this. Mystery shoppers are at the BOTTOM of the financial ladder, and when we don't get paid, it creates a real hardship. We are the LEAST able to withstand not being paid as previously agreed.
It's the 4th. The checks will be 4 days late. That's seriously not a big deal. I mean nobody ever complains about Strategic Reflections and they pay 15 days late like clockwork.

There are reasons that a body stays in motion
At the moment only demons come to mind
Actually I always have my check by the end of the month and it will now be closer to the 10th since they still haven't been mailed. It is a big deal for me, unfortunately, because I factored it into my rent and now have a $250 late fee. Hopefully it's "not a big deal" for everyone else.
I understand that getting money when you expect it is important. My "not a big deal" remark was addressing the comment that being a few days late once made them a horrible and unprofessional company, which is about as true as you being a few days late on your rent once because of it makes you a bad renter.

Since you brought it up though.... $250 late fee!?!?!?!?! I seriously need to raise rates. My renters only have to pay a $25 late fee. If I might ask, what is your rent. Where I live you can't actually charge a late fee, but you can give a discount on rent for paying by a certain time. I believe there are limits on that even. I can't imagine $250 would fly in a lot of places.

There are reasons that a body stays in motion
At the moment only demons come to mind
That is actually a very common and realistic late fee.

@bgriffin wrote:

I understand that getting money when you expect it is important. My "not a big deal" remark was addressing the comment that being a few days late once made them a horrible and unprofessional company, which is about as true as you being a few days late on your rent once because of it makes you a bad renter.

Since you brought it up though.... $250 late fee!?!?!?!?! I seriously need to raise rates. My renters only have to pay a $25 late fee. If I might ask, what is your rent. Where I live you can't actually charge a late fee, but you can give a discount on rent for paying by a certain time. I believe there are limits on that even. I can't imagine $250 would fly in a lot of places.
Most of the research I found states that anything over 5% of the rent is legally on shaky ground. At $250 that would be $5000 rent. I can provide some links if you would be interested in reading more.

There are reasons that a body stays in motion
At the moment only demons come to mind
Usually if you are between 0-9 days late, it's a 5% fee. If you're 10+ days late, landlords can charge 10%. Rent costs of $2,500 are common in many parts of the country.
I don't have the time or inclination to go state by state. However, I found this on the NOLO website. From what I could see any late fee has to be outlined in the rental agreement. If it is not there, the landlord cannot legally charge one.

"Limits on Late Rent Fees


Laws in a few states restrict the imposition of late fees, both by amount, and whether the landlord must wait until you're a certain number of days late before he imposes them. See your state rent rules for details (and you're local rent control ordinance, if your rental is covered by rent control or regulation).
Most states, however, do not put dollar limits on late fees. Does this mean your landlord can charge whatever he wants? No. Under general legal prin­ciples, your landlord may not charge an unreasonably high late rent fee. 

Here are some guidelines for judging what’s unreasonable:

The fee shouldn’t begin immediately. Normally, a late fee should not apply until at least three days after the rent due date. 

The fee should be within a certain percentage of your rent. Your landlord is always on shaky ground if the late charge exceeds 5% of the rent. That’s $38 on a $750-per-month rental. Of course, if the rent is extremely late—say, ten days—a higher late fee, such as 10% of the rent, might be reasonable.
"

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
@ChrisCooper wrote:

Usually if you are between 0-9 days late, it's a 5% fee. If you're 10+ days late, landlords can charge 10%. Rent costs of $2,500 are common in many parts of the country.

The poster stated they ALREADY have a $250 late fee. Not will if they pay it on the 10th.

There are reasons that a body stays in motion
At the moment only demons come to mind
Thanks for the help and discussion smiling smiley
My lease states that rent paid after the 3rd of the month automatically incurs a $250 late fee. What I did NOT remember/know until going over my lease this morning is that every day after the 4th/initial $250 charge is an ADDITIONAL $20 per day. I am going to owe so much by the time I can pay it that I'll never be able to pay it. Talk about a snowball.
Yes, I'm going to talk to my landlord. We are good tenants and have never been late before. I'm disappointed because now that he knows we live paycheck to paycheck, I'm afraid he is going to micromanage us or decide to just evict us. Eviction is my biggest fear sad smiley
I currently live in Simi Valley, CA and pay 2500 for a three bedroom townhome. We moved here not too long ago and weren't prepared for the high cost of living (husband's job transfer). The place we live in now would have rented for about 1000 back in Dallas.
I'm not sure an initial 10% late fee then adding on a daily charge would qualify as "reasonable." I did notice landlords are legally prohibited from taking retaliatory measures. Some of what I read suggested trying to work things out amicably so explaining to your landlord you had a unique situation this month would be a great idea. Here is a link I found with information on tenant's rights in California. A good thing to familiarize with and keep in reserve.

[web.archive.org]

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I don't think it is reasonable either. I wasn't happy with the $250 but even worse is the daily charge. I had thought about writing a check and hoping Sinclair would come before it bounced but he also charges $125 for a bounced check. So that would have been $375 right out of the gate.
He's a great landlord but IDK about all this now. I will definitely go read up at the link.
Thank you so much.
They said checks would be mailed NO LATER than Friday, May 5. Well today is the 5th, but still no check # on the Sinclair site. What's up with that???

Edited 1 time(s). Last edit at 05/05/2017 11:59PM by Marybelle.
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