@Irene_L.A. wrote:

Kate, I work for you and think your way too nice.....he called you rude, funny as funny gets.

He didn't call Kate rude....

I'm in the minority, but I don't think it's good business practice for schedulers to ignore e-mails for a week or two. Not saying it's rude, but it's not good process. I get that they're busy, and I get that sometimes they put shops out on the job boards well ahead of when they're to be done, so sometimes applications may sit. If they're that busy, though, that they can't respond to e-mails in a more timely way, maybe they need more scheduling staff.

Another company I shop for leaves apps out there sometimes, but if I don't hear back within a couple of days or so, I cancel my application. In general, that seems to be the way to go if you're trying to lock in a schedule for a certain time frame. Delete pending apps and move on.

In the OP's case, he mentioned that a scheduler asked him to do another shop and he couldn't, then proceeded to ask about an application he already had in. I'm not sure why that's an unreasonable request on his part. It seems reasonable enough, given that the scheduler initiated a communication with him. And I'm not sure why his being put out by the non-response is a sin. How ironic that some people were so aghast at his calling them rude, while being rude themselves. (Not everybody here who disagreed with the OP, certainly, but some comments seemed uncalled-for rude.)

I agree that if this is the way the company typically works, then people should become accustomed to it or not shop for them. But the one instance cited by the OP seemed to justify his frustration. I realize his comments pertained to more than just that one instance, of course.

What you missed was that the original title was something about Mercantile having rude schedulers. The OP later changed it.

@JASFLALMT wrote:

What you missed was that the original title was something about Mercantile having rude schedulers. The OP later changed it.

I hadn't seen the original title, so came late to the discussion. And, yup, as I read through the thread again, I see that some of the rudest, nastiest comments were made before he changed the title. But at least he realized the original title was misleading and changed it, instead of defending it. But even after he changed the title and acknowledged that "rude" may have not been the right word to use, a few people were still really rude to him.

And as far as his one post getting reported? Crazy..

I merely answered OP's post which said Mercantile Schedulers are rude.....I disagree and think I was not rude in saying so, experience is on my side, having worked for them for 11 years. not accepting the way a company schedules does not make a scheduler rude, we're all in the same boat, and all of use wait it out if we want the job. Public embarrassment is rude and not o.k. The choice is ours, work for them or not. OP did re-phrase, but my post and others were already up.....and i stand by what I said, he said schedulers are rude, and Kate is a scheduler there, how do you stick up for that?????



Edited 1 time(s). Last edit at 02/07/2018 03:50AM by Irene_L.A..

subject=rude
body of message raises legit issues

picky-picky

Edited 1 time(s). Last edit at 02/07/2018 02:37PM by SS4U.

@SS4U wrote:

subject=rude
body of message raises legit issues

picky-picky

The body of the current message does raise legit issues. Most of the responses being called "picky-picky" were made to a much longer, very picky-picky post that the OP has now edited, removing most of the text. The posts on the thread no longer match the original post.

@Irene,

I did not "stick up" for what he said, other than to say that in the one specific situation, I agreed with his frustration. He didn't call Kate, personally, rude. She wasn't even working for Merc, by her own account, at the time he posted. His direct response to her was polite and professional. I don't think Jimmy ever said that how they do things is "wrong," but he doesn't like it. Is there a problem with someone not liking how a particular company does some things? I'm willing to bet that all of us work for companies that we like overall, but don't like 100% of everything they do. Do the companies you work for do everything the way you like? Do you ever vent about things they do that you don't like?

Everybody has the right to his or her own opinion, and everybody else has the right to disagree with that opinion. Don't you think? I understand how/why people were upset at the original thread title. But I think your language sounded angry, abrupt, and at times nasty--even after he admitted his mistake and changed it. You love Merc, you're happy with them, and you're fine with how they do things. That's wonderful; it really is. It's not often that people here are totally satisfied with a particular MSC. But you sounded as if you were taking it personally. Not your usual mellow self.

Spicy also said that this practice was rude, but I didn't see people jumping all over him.

I thought we're supposed to have a free exchange of ideas and share our experiences here, including our feelings about those experiences. Sometimes we put things poorly, but never fear. The person who did so will be advised of that in short order. And hopefully, we all learn better diplomacy. I don't always put things the way I'd like, or something comes out not the way I intended. I try to avoid doing that, but am not always successful. If there is anyone here who always puts things perfectly, well, that's all good, too.



Edited 2 time(s). Last edit at 02/07/2018 03:50PM by BirdyC.

It would be nice if we could give our opinions here freely, but we cannot. This forum is now heavily moderated. The fact that the company sits on applications for two weeks or more is rude, inconsiderate, unnecessary and unprofessional. That is how they schedule their shops though, for sure, they place them on the board and don't assign them for weeks at a time. The mods here need to learn the difference between calling an action rude and calling a person rude, they do not know the difference at this time.

Spicy is a she, LOL.

@RoutedNotOuted wrote:

....the difference between calling an action rude and calling a person rude, they do not know the difference at this time.

Unfortunately, that is much of society today--any negative comment about a person's actions or beliefs is taken to be a personal insult. Calling what I did "bad" isn't the same thing as calling me "bad." (I mean the universal "I".

Too few people seem to understand that these days. And before I get jumped on, I'm not directing this at the moderators--just commenting on one portion of Routed's statement as being a general truth and something that inhibits civil communication.

@JASFLALMT wrote:

Spicy is a she, LOL.

Oopsie! Sorry, Spicy!

Kate has always been terrific, professional and accommodating. There is another schedule there, however, and this one is a bit of a problem. I have had shops assigned to me that I did not apply for, as well as a delayed and abrasive reply from this same scheduler, and it's not Kate.

Through the years of shopping, couldn't we all write something about someone that has seemed a bit rude, and isn't this called "live with it". I won't put down a company that pays on time (like clockwork), that I know and have worked successfully with for eleven years. I had one problem, though no ones fault but the bartenders, so what!
When one calls in the title of his/her thread all schedulers rude, of course there will be dissent. The OP now backtracks and wipes out 50% of thread, and I and others get put down...really, can one respond to a thread that is no longer relevant? My response was to the original thread. I like Mercantile and their shops and their scheduler's, sue me!!
edited to add...wishing OP no more jobs with Mercantile, that will solve his problem.



Edited 1 time(s). Last edit at 02/07/2018 04:23PM by Irene_L.A..

@Irene_L.A. wrote:

When one calls in the title of his/her thread all schedulers rude, of course there will be dissent.[/quote}

That's true, of course. I didn't disagree with that. In fact, I said I understood it.

@Irene_L.A. wrote:

I like Mercantile and their shops and their scheduler's, sue me!!

I said I thought that was wonderful, and I do. And I meant it. No need for the "sue me," since I wasn't being sarcastic.

@Irene_L.A. wrote:

....wishing OP no more jobs with Mercantile, that will solve his problem.

I also agreed with that and said as much.... You know, we have more points of agreement than disagreement. I felt that the words you used and the "tone" were unnecessarily harsh, and I think newbies, especially, who come here to learn and to discuss negative experiences as well as positive can be scared away from here or just turned off by the sometimes uncivil comments. I, personally, don't think that's helpful.

But, each to his or her own. .

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.

Edited 1 time(s). Last edit at 02/07/2018 04:41PM by BirdyC.

@Birdy, this seemed like a attack on me, continually re-posting what my opinion was, totally no need for that, so no, we don't agree on everything. You seemed one sided with the OP. You also have't been here for years, and most know many newcomers aren't new, just use a different name. Thanks for taking the couple things agreed on, and yes, it seems to erase the rest.

@BirdyC wrote:

I thought we're supposed to have a free exchange of ideas and share our experiences here, including our feelings about those experiences.

You've been gone for awhile and are apparently no longer part of the in-crowd who can post with impunity.

@RoutedNotOuted wrote:

It would be nice if we could give our opinions here freely, but we cannot. This forum is now heavily moderated. The fact that the company sits on applications for two weeks or more is rude, inconsiderate, unnecessary and unprofessional. That is how they schedule their shops though, for sure, they place them on the board and don't assign them for weeks at a time. The mods here need to learn the difference between calling an action rude and calling a person rude, they do not know the difference at this time.

Nothing in this thread was moderated.

@Irene_L.A. wrote:

Speaking of Mercantle, has anyone taken and passed the certfication for their casino jobs?

I have and I will be doing my first casino with them in 2 days.

I hope not but if there is a problem, they will help you work it out...I had the Editor call me personally last night to go over a small boo boo on my part, regarding a bar audit. They "could" have held funds, but she explained my error, I understood, report is going through and my pay will be forthcoming. How can anyone not defend Mercantile over the OP. We come here for honest un-biased advice, not for protecting a so called wronged shopper, who starts same thread over and over.....now for a cup of strong espresso.

I, too, am wondering what is going on with Merc. scheduling. I just received a second email seeking shoppers for a shop that I applied for in response to their first email. I have been shopping for them for years. However, I must say that I got more timely assignment request feedback from them in my previous state of residency.

Call them. Surprisingly, they are quite responsive over the phone and it's way faster to get in touch with them that way. I have sent emails before where I received no response within 48 hours, so I called and was able to speak with someone right away. Over 24 hours later I got a response to my email, LOL.

@nellieajs wrote:

I, too, am wondering what is going on with Merc. scheduling. I just received a second email seeking shoppers for a shop that I applied for in response to their first email. I have been shopping for them for years. However, I must say that I got more timely assignment request feedback from them in my previous state of residency.

24 hours is a long wait.

@JASFLALMT wrote:

Call them. Surprisingly, they are quite responsive over the phone and it's way faster to get in touch with them that way. I have sent emails before where I received no response within 48 hours, so I called and was able to speak with someone right away. Over 24 hours later I got a response to my email, LOL.

@nellieajs wrote:

I, too, am wondering what is going on with Merc. scheduling. I just received a second email seeking shoppers for a shop that I applied for in response to their first email. I have been shopping for them for years. However, I must say that I got more timely assignment request feedback from them in my previous state of residency.

Canada, this is the 6th post you have left a comment on in the past 10 minutes, a few of which were somewhat nasty, why are you following me around? Don't you have anything else better to do?