@a171989 wrote:
That's f'ed up! I've never been burned by Trendsource but that is just bad business. He broke the verbal contract that had been made between you two. Imagine if we did that? Keep us posted, I want to know how this plays out.
@Liz36 wrote:
@a171989 wrote:
That's f'ed up! I've never been burned by Trendsource but that is just bad business. He broke the verbal contract that had been made between you two. Imagine if we did that? Keep us posted, I want to know how this plays out.
It wasn't a verbal contract. He texted asking if I would do it and I responded that I would look at my schedule (I wasn't home and needed to look at my other work I have this week). When I got home, I saw the shop sitting in my pending acceptance area and I confirmed it. Now it's gone.
@a171989 wrote:
@Liz36 wrote:
@a171989 wrote:
That's f'ed up! I've never been burned by Trendsource but that is just bad business. He broke the verbal contract that had been made between you two. Imagine if we did that? Keep us posted, I want to know how this plays out.
It wasn't a verbal contract. He texted asking if I would do it and I responded that I would look at my schedule (I wasn't home and needed to look at my other work I have this week). When I got home, I saw the shop sitting in my pending acceptance area and I confirmed it. Now it's gone.
Ok I thought this was verbal. Did you get a confirmation email or text?
@MFJohnston wrote:
Wait... He assigned you a shop and then kept shopping it around until he found somebody to undercut the agreement he had with you? I have never had that happen with Trendsource - or any MSC for that matter.
Unless there is more to this, that's worthy of a call to a project manager or higher-up. This is completely not okay.
@ctalbert wrote:
I am glad you got this resolved. I never thought you were untruthful but was surprised that he did you this way.
@Liz36 wrote:
I just wanted to post a follow up! I received a reply from Trendsource and they gave the shop back to me. I still don't understand why a scheduler thought this was appropriate but I appreciate the response from Trendsource.
@RedRose22 wrote:
I had two experiences within the last few months that were very similar to yours. Once, they called me while I was halfway to a shop that was an hour away and cancelled it. The second time, they removed it without even contacting me, and that one was about 80 miles away. I called and talked to the scheduler and supervisor, and they did nothing. They did not care. I have not shopped for them since. Prior to that, I did multiple shops per week for them, mostly hard to fill ones, and they used to be one of my favorite companies. Apparently now they are conducting business in such disgusting, despicable, unprofessional ways. What a shame. Sorry you had this experience too. Glad they at least gave you the shop back, unlike my experiences.
@SassyShoppin wrote:
Do you have any emails or proof that it was assigned to you and the agreed pay? If so you should report this to whoever is above him. It is completely unprofessional!
EDIT
I just saw your update. I am glad they made good and gave you back the shop.