I just got an email saying that ISS will not pay me for my shop because the receipt was from the wrong store.
When I was at the shop, the team member told me that their credit card machine was down. She said that they were using the credit card machine from the shop next door because the owner owns both shops. When I said I needed a paper receipt, she said she could not provide one and that the only receipt I could get was through email or text. Then, she told me the receipt would say it was from the other shop as well.
Should I have cancelled my shake order right then and there and walked out? All because I could not have a receipt? Wouldn't that have given me away?
I explained all of this when writing my report. I also explained it in the section where I attached the receipt. It was fully explained because I did not want any trouble.
So, they have my report, but they will not pay me because the store itself would not provide the receipt in the format I needed it. I hate doing shops where you have to use your own money because things like this happen and you can't do anything about it!
Edited 1 time(s). Last edit at 12/07/2018 02:37AM by kimmysue.