We have widely differing accounts of virtually everything. I recall making your acquaintance at the first conference that I attended, and making the request then. Whatever.
The bottom line:
Sentry Marketing does not treat shoppers with the same professionalism that other mystery shopping companies do. Over and over, the evidence is there: over a decade of bad behavior towards shoppers. Frankly stated, I don’t like your company and the way you operate. I briefly did a handful of shops for Sentry, didn’t like it, won’t ever do it again. I don’t like my work enriching companies that I don’t align values with.
Yes, I get emotional when I see shoppers treated poorly. Yes, my sympathies are with shoppers and not with company owners. Absolutely. Not going to deny it. After a decade in the industry, I’ve both experienced first-hand fraud at the hands of companies and read/heard some pretty awful things.
And yes, reading here today that Sentry was asking shoppers to submit bank account/passwords alerted me to the possibility that shoppers were, once again, being set up for mistreatment.
I stand by my original research into Dwolla, the security of IAV, and my recommendation that shoppers NOT choose this.
This thread, like so many others online, is part of a body of evidence that you constantly view your shoppers as somehow significantly inferior to yourself. Here’s some news: we aren’t inferior. We are highly attuned to B.S., gaslighting and power plays. Observing behavior and objectively reporting on it is literally what we DO. We observe your behavior towards our colleagues, make observations, and you go ballistic, time and again.
Words are cheap, @Sentry Marketing. You can use all the language that you can muster to describe how you value shoppers (without whom your company would not exist, and whose efforts in the field make you your money), but your actions speak much louder.
Edited 2 time(s). Last edit at 01/29/2019 07:33AM by ColoKate63.