Anyone know what's up with Kinesis? I have a number of shops which were set up with the usual KSS schedulers. But no one seems to be around.
Per the instructions, I need to wait for them to do something for most of the shops before I can take next steps, but no one is answering, either through direct email to the schedulers, or through the KSS Sassie Help interface. Haven't heard from anyone in three or four days. Now the shops are due, but I can't get what I need in order to do the shops so they will be late.
This is not normal for them. I wonder if everyone is okay. Anyone heard anything?
Post removed as it violates the Forum guideline which states, "Do not reveal the clients of mystery shopping companies". Additionally, it is an ICA violation to name both the MSC and client.