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Coyle: Shop pending validation even though I received a shop report grade

November 20, 2019 09:56PM
I got an email yesterday with my shop report grade. I got 100% on the report. I checked Coyle today and the shop was still marked as "Pending Validation."

Is it normal for a Coyle shop to be still marked as "Pending Validation" after receiving a shop report grade from the editor? Shouldn't it be already marked "Ok to Pay" if it's already been edited/scored?
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More Discussions About Coyle Hospitality (All Companies)
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November 21, 2019 12:07AM
The editor sends the grade when they finish, but they have account managers who go through and double-check everything before it's completed...and then there's another delay before accounting adds in the correct reimbursement.
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