We’re working hard during this time to create an even better mystery shopping experience for all of our shoppers. We know change can be challenging, but we appreciate you sticking with us through it all. We are #BetterTogether.

Here are some important updates coming down the pipeline. If you have questions or concerns, please don’t hesitate to reach out. We’re here for you.
Invoicing Process
We’ve streamlined our invoicing process in a major way. All surveys submitted after April 1, 2020 will be processed for payment automatically – without having to submit an invoice!

Expense reimbursement amounts and receipts will now be added to each applicable mystery shopping survey, instead of on an expense form. Don’t worry – it’s easy! Just answer all the questions on your next mystery shopping survey, and we’ll take care of the rest.
Payment Schedule
Exciting news! We will now be processing shopper payments once a week starting on May 12, 2020! From May 12th, any shop approved by our Quality Control Team by EOD on Monday will be processed for payment on that Friday.*

PayPal
PayPal payments are in full effect. Add your PayPal email address to your shopper account today to ensure your next shopper payment arrives on time.

If you do not add your PayPal email address, you will receive a check in the mail. We won’t send checks forever – so be sure to add your PayPal address ASAP. If you don’t have a PayPal account, you can create one here for free.

OnSite App
The Ipsos OnSite app (formerly known as MaritzCX OnSite) will be shutting down on April 30, 2020. Don’t fret! You’ll have the capability to enter surveys using a mobile app soon, but for now you can still use our mobile-friendly website to enter your shop results while in the field.
Reminders
Use our new URL to access the legacy MaritzCX shopper site: us-v2.ipsosmysteryshopping.com
All of the @MaritzCX.com email addresses have switched over to @ishopforipsos.com. Be sure to update your records and add the @ishopforipsos.com email domain to your safe sender list.
Fred
Happy shopping!

Ipsos Shopper Support Team
mystery.shopping@ipsos.com

PLEASE not Presto!

The Maritz app was so wonderful! I hope Ipsos doesn't ruin it.

I'm just glad to see that we won't need to send individual invoices anymore!

If "no invoices" is a trade for Presto, I think it is a lousy deal.

It is a really bad idea. But you will get paid quicker I think but not as much. Even if it is only $5.00 which is all that I have seen Presto pay.

@LIJake wrote:

If "no invoices" is a trade for Presto, I think it is a lousy deal.

Edited 1 time(s). Last edit at 04/26/2020 07:38PM by 2stepps.

There is an additional update with several items. One of them is they plan to start paying weekly after May 12.

I believe that is the update that prompted this thread. Unfortunately, they state the former Maritz webite will be shut down as of April 30 and replaced with an app. That sounds like Presto to me.

@LIJake wrote:

I believe that is the update that prompted this thread. Unfortunately, they state the former Maritz webite will be shut down as of April 30 and replaced with an app. That sounds like Presto to me.

Maritz web address was updated back in March the redirects you to [us-v2.ipsosmysteryshopping.com] I have found out tthat on the log in page not all the links work. (the viedo)

Edited 1 time(s). Last edit at 04/27/2020 04:48PM by bmttinman.

I found out there are Presto shops that aren't advertised. Sounds like we all need to get on the schedulers good sides.

@LIJake wrote:

I believe that is the update that prompted this thread. Unfortunately, they state the former Maritz webite will be shut down as of April 30 and replaced with an app. That sounds like Presto to me.

#%@*&$%^!!!!!
(Insert curse words here)