You're on the road, and you have an IPSOS report you MUST submit. Do you use the app, or wait until you can access the website?
I use the app for shopmetrics shipping jobs, and I access the website on my phone for SASSIE shops.
I do the shipping shops on the Mobit Audit app on the road usually between shipping shops. I save it and usually, but not always, submit when I'm home so I can check it out, turn photos the right way and get the submit number. I don't do Sassie gas stations on my phone..ever.
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The more I learn about people...the more I like my dog..
Mark Twain
The more I learn about people...the more I like my dog..
Mark Twain
Thank you both. That's exactly the info I was hoping for.
Gotta find that app and download it and give it a try today.
Gotta find that app and download it and give it a try today.
The issue with IPSOS app and using the browser interface is that separate versions are kept. If you do part on the app, and it is synched, then fine. But if you do part or all on the browser version, then go to the app, you will be informed that you have two versions and which one do you want to keep.
So I complete as much on the app as I can (mostly image upload and data entry) and finish with any comments on the browser. I can then save a copy of the report there, then submit.
So I complete as much on the app as I can (mostly image upload and data entry) and finish with any comments on the browser. I can then save a copy of the report there, then submit.
Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
i’d wait if that’s the option that would cause less stress.
I started relying solely on the app a couple of months ago. It's true that I don't get a confirmation number or a copy of the report, but the shipping shops are so simple I don't feel like I need the backup. And my shops get approved (and money arrives) like clockwork.
Happiness is not a goal; it is a by-product. Eleanor Roosevelt
One reception bar! Not even a bar, that tiny little dot at the small end of the bars! It's all I needed to complete an entire report, with multiple photos, on Mobi Audit (the Ipsos app is the same but does not access other MSCs). Chew on that, Presto!
Couldn't wait. The deadline is a real deadline, no wiggle room whatsoever, 8 hours. I wouldn't be home for more than 8 hours.
Fortunately, even for me, it worked!!! And when I got home exhausted 10 hours later, I wasn't facing a huge pile of reports to file. I LIKE that!
Fortunately, even for me, it worked!!! And when I got home exhausted 10 hours later, I wasn't facing a huge pile of reports to file. I LIKE that!
@jay225 wrote:
i’d wait if that’s the option that would cause less stress.
I do exactly the same as SoCalMama. The website on the phone works much better than it used to.
I never use the app for presto shops I use the browser link.
I don't use the app. For the current limited-reveal gas stations the reports are simple enough that I enter via the website on my phone before moving on to the next location. If I'm doing a big loop that includes the more involved gas stations, I will work with my scheduler in advance to set the due date for one day later so I don't miss deadline. The shift from Maritz to IPSOS has required some adjustments when it comes to gas station loops, but the quick payments more than make up for it in my book.
Have synthesizers, will travel...
agreed, at least for me, the website on the phone seems more solid.
I use the website on the phone for all three platforms. As long as I have service, I always completely report and submit a shop before I move on to the next one. If I am doing a revealed audit, I do it on my phone as I complete the evaluation.
Did a whole survey on the app one time just for it to crash, delete everything and I had to do it again when I got home…
To IPSOS' credit, they have implemented a date change feature that makes route management much more efficient.
You can change the submit date once for each assignment.
I spread 3 days of reports over a stretch of time that made report submission way less stressful.
You can change the submit date once for each assignment.
I spread 3 days of reports over a stretch of time that made report submission way less stressful.
Have synthesizers, will travel...
I was doing a presto/IPSOS shop yesterday because I was going right by the location anyway, so I figured why not. Let me tell you the problem that I had. Every time I would upload a picture it would say a newer version needs to download to the phone, then a table, and finally my Chromebook. And each time it downloaded I would erase the picture that I had put in earlier. But the worst of it is they pulled the GFK stuff as when you answered a question it would go into a decision tree and pull up different questions.
Change has happened on the app. It no longer is synching for me. So to avoid double report writing, I'll doing them on computer. I would do it on the app to meet deadlines.
Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
I use the website on the phone. It's easier, more familiar, and I have a better idea of what I'm doing.
@ceasesmith wrote:
GFK?
Ipsos bought GFK a few years ago, that's how they started using the sassie platform. Once upon a time Ipsos was only on shopmetrics.
The best app for shops is Go Spot Check the one used by Customer Impact. Presto works ok for me. But the Gig spot app requires very careful usage. It will download new pictures to your phone in queue maybe in the middle of a different shop! So let's say you are doing several gas stations on Gig spot that day. Don't use it except for the very last one or before you start the next shop. I had an incident with it where it deposited pictures of shops I was inputting it in the middle of other shops I did afterward and I had to go back remove infractions that did not belong to that shop. My husband and I both shop gas stations so I love the ride home for getting a head start on inputting if he's driving. US Sassie, not USA is a pain in the neck. You have to save frequently and log in frequently or you can lose all of your work. At home it never gives me a problem but I have typed and uploaded pictures many times and lost it all because it either freezes won't upload because it says insufficient room or logs out and says login and refresh (which absolutely NEVER EVER WORKS. Even when you only have one shop to report it says "we are unable to determine which shop you were working on" and thus you must start all over again!
Edited 1 time(s). Last edit at 10/31/2021 03:42PM by F and L TeleComm.
Edited 1 time(s). Last edit at 10/31/2021 03:42PM by F and L TeleComm.
I use MobiAudit for the Ipsos Shopmetrics platform while I'm out and about. I specifically bought a 10" tablet that is 5G capable to do Sassie shops on site, because I just can't see the pictures well enough on my smartphone, and I kept losing my work and having to start over. I love GoSpotCheck, but I don't work for Customer Impact anymore. I really loved the OnSite app that MaritzCX had, it really worked well, followed the shop flow really well, and you could take the pics right in the app. Marketforce's app is good, and mostly reliable, but you have to take the pictures before you fill out the survey, and you can't jump forward and fill out what you know while you're doing the shop.
The only good app in my opinion is Mobi Audit. Go Spot Check has uploading issues, the Maritz app sucked, and the MF app is usable but very slow. Doing Sassie jobs on the phone sux.
I use them all with the exception of Maritz these days. I don't do work for IPSOS anymore due a disagreement.
Don't really miss them as over the years I used them the good schedulers all left.
I use them all with the exception of Maritz these days. I don't do work for IPSOS anymore due a disagreement.
Don't really miss them as over the years I used them the good schedulers all left.
Before you enter any information on the app, manually sync by using the icon in the upper right corner.
What the devil are you syncing with if you're on the road?
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