@Brisco I hope that you are able to get everything resolved, please keep us posted.
I also started working for See Level when they were Beyond Hello and show a start date of 2009 with See Level when they technically did not exist yet. I have done some great projects for them over the years, working with schedulers that were wonderful. I enjoy working with them. That said, I have ended up with the occasional project where the scheduler then ends up on my ten foot pole list. See Level is still one of my favorite companies to work for.
Good luck!