Mintel Baby Formula / P.O. Box Project Scheduler Missing In Action?

It is Wednesday and she hasn't assigned surveys for this week.

She hasn't assigned a recurring monthly survey for OCTOBER. It should have been assigned long ago and I started reminding her more than a week ago. No response.

She also hasn't assigned the recurring monthly survey for this month. No response.

I also need surveys for P.O. box renewals. I first emailed her on Oct. 31st. No response.

There are no automatic responses saying she is out of the office.

The last email I got from her was a mass email on Oct. 25th.

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I am waiting on a P.O. Box Renewal Survey from her as well, but I only emailed her last night. Also do not have my November Assignments yet.

Lady Marius
Canadian Mystery Shopper


Edited 1 time(s). Last edit at 11/03/2021 07:40PM by Lady Marius.
I e-mailed about a routine matter this morning and had a response within the hour. I have never received anything but prompt attention from her, her predecessor, or the project directors.
You're lucky.

I have never had any communication issues with anyone else at Mintel. Working with Josh, for example, was a pleasure. I have also worked well with others at Mintel on other projects over the years.

When she got back from her recent holiday, I was really rooting for her because she improved significantly. She responded to emails much faster and sometimes assigned weekly assignments on Mondays instead of Tuesdays. I thought her holiday might have been just what she needed to recharge her batteries.

Then, she appears to go back to being tardy in responding to emails and in generating the weekly assignments again.

I have gotten into the habit of reminding her to generate a monthly assignment for me. This is the first time she hasn't generated a survey before the month (October) ended. I am now missing last month's survey and also don't have this month's survey.

I also can't renew some of my P.O. boxes until she gives me the go-ahead.
I did not contact because some of you already did that. My current surveys became available, thanks to you. smiling smiley

Perfectionism is not a Virtue - The FlyLady (Marla Cilley)
_______
I’ve noticed that everyone who is for abortion has already been born. - Ronald Reagan
____
@Tanischri87 wrote:

Mintel has the absolute worst user interface. Or am I wrong? But they pay promptly.

Its different, yes. But, I wouldn't say its horrible.
@Tanischri87 wrote:

Mintel has the absolute worst user interface. Or am I wrong? But they pay promptly.

They have one of the easiest interfaces to use so I would not call it horrible. Anne had always been prompt in assigning box renewals. I've been doing them for over 7 years continuously, maybe longer.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
I agree. It is horrible. Their guidelines and links leave much to be desired. Links are often non existent. Instructions are not concise or contradictory or confusing. You are left wondering, "What if....?". Still love Mintel as the pay is generous and they are quick to respond to questions.

quote=Tanischri87]
Mintel has the absolute worst user interface. Or am I wrong? But they pay promptly.[/quote]
I have not experienced use interface issues. OTOH, we might be involved with different types of assignments and sets of information. ? They always pay me promptly.

@Tanischri87 wrote:

Mintel has the absolute worst user interface. Or am I wrong? But they pay promptly.

Perfectionism is not a Virtue - The FlyLady (Marla Cilley)
_______
I’ve noticed that everyone who is for abortion has already been born. - Ronald Reagan
____


Edited 1 time(s). Last edit at 11/10/2021 04:32AM by Shop-et-al.
I feel bad. I haven’t gotten anything to send them. They’re still paying. I’m eagerly checking the mail daily.
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