Customer Impact

Make it $25 and I am in!

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

More Discussions About Customer Impact (All Companies)

I miss their mystery shops!! I hope they bring them back!!

I just performed a replenish and restock shop for Customer Impact. It took longer than expected. I had done a couple of jobs at the location before, so I knew where the back stock was kept. However, it is a transition time for seasonal wear. I had to go to the receiver, which was on the opposite corner of the store. I found new stock that had not been checked in. So that was done, took stock from both locations. Worst part was taking individual stock out of bags and paper out of the product. Got er done. Hope to get the next bi-weekly shop since I just did the hard work.

There are recurring shops at locations that they will assign to those who commit to a time period. I like the change of pace from mystery shopping and gas station audits.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230

I took several of the Kraft jobs as I am already going to be in the store for another merchandising company. I have done the stores for over 20 years, all I do is stop at customer service, tell them I'm there and go do my jobs. No one ever questions me. The stores don't have any backstock of dairy items. So I can be done in 10-15 minutes for the job.

So, at a real super market, it would not take 15 minutes.

nevermind

Edited 1 time(s). Last edit at 08/05/2023 01:58AM by jay225.

my first store had 73 to sticker, could’ve been way more but they were low in stock in light cream cheese. i went into this job with a healthy back but may need surgery by the time i do all these assignments. the job is “easy” but takes time. i should’ve asked for $20

second store 90. leaving leftovers will be pointless. they’ll all be thrown away

That's a lot of work for $9.

@ShopperGirly wrote:

That's a lot of work for $9.

yea i got in a rhythm by the 3rd store, and figured out how to go about it without straining my back, but it's definitely not worth $9. they're on the bottom shelf and in boxes so you have to remove them from the box and put them all back in one by one neatly so they don't fall.

As of August 8, they are inching their fee upward, a whole $13 now. By the time they will have doubled their meager $9 initial offering, the due dates will be that day or the next. Why do they play this game with us? No need to answer as people have chimed in on this before, just venting.

I've received several emails for it today, 50-200 stickers for $13, and I'm in a rural area so these are really hard to route together for any sort of profit at that fee. If they emailed for $20, it'd be considerable.

I'm sorry for you people. I do a lot of work for Customer Impact,
for 14 years now (a ton of card work, but never for the $9) I will get an email
with locations, I send back a response and the fee I need. 90% get assigned !
I tried to warn you !!

Up to $17 now. Still $1 below what they paid 2 years ago.

@audrialyn30 wrote:

I miss their mystery shops!! I hope they bring them back!!

Intouch Insite has picked up some of the Indian casino shops they used to do in my area. They are all done in the ISS app.

think i’ve done around 40 so far. been pretty chill, honestly. it would be nice if they reimbursed me for a couple blocks of cream cheese though because these jobs have me craving it.

@claabe wrote:

Just to sum up everything...States 30 minutes per stop, finding back stock, getting someone to help you and then dealing with consumers shopping. I have done Tyson and other products at grocery stores (never Lowes). It is more time consuming then you think. Where I live (At the BEACH area), there are tons of tourists !!! UGH
Even doing card placements or expired removals, can get tedious (customers)
No matter how you slice it, under paid !!

The key is to pick the stores that have a low number in the kit name. I didn’t know that since I didn’t look at the guidelines and had 200 stickers for one store! My kit number ended in 4 so it’s 50x4=200. It took me close to an hour to complete that one and also because the employees took forever to give me permission to proceed and called like 3 different people.

lol why are you asking for permission? we don't even have an LOA. way more trouble than it's worth, just go do it. i agree, the kit B(200 stickers) usually take longer, fortunately about three quarters of mine are kit A's.

@ndp1234 wrote:

@claabe wrote:

Just to sum up everything...States 30 minutes per stop, finding back stock, getting someone to help you and then dealing with consumers shopping. I have done Tyson and other products at grocery stores (never Lowes). It is more time consuming then you think. Where I live (At the BEACH area), there are tons of tourists !!! UGH
Even doing card placements or expired removals, can get tedious (customers)
No matter how you slice it, under paid !!

The key is to pick the stores that have a low number in the kit name. I didn’t know that since I didn’t look at the guidelines and had 200 stickers for one store! My kit number ended in 4 so it’s 50x4=200. It took me close to an hour to complete that one and also because the employees took forever to give me permission to proceed and called like 3 different people.

I'm not seeing anything about a kit number for the cream cheese shops, the pre-paid card replenishment or the truck stop jewelry display.

Where do I find these kit numbers?

Truck stop stuff won't have a kit number, you're not usually sent anything for these stores. All the merch is on site and there's not always a good way to know what you are walking into unless you have done those locations before.

Card replenishment, I usually don't see a kit number, it is usually a letter like A or B. I do not see these currently listed with kit info right now.

@wrosie wrote:

I'm not seeing anything about a kit number for the cream cheese shops, the pre-paid card replenishment or the truck stop jewelry display.

Where do I find these kit numbers?

Okay, well where are you seeing the A or B? I'm missing it. Is it in the job title?

@wrosie wrote:

Okay, well where are you seeing the A or B? I'm missing it. Is it in the job title?

If you go to your gospotcheck app and pull up your shop list you'll see it there. Not the map, the other tab.

So the shops are listed in go spot check before they are assigned to you?

I've been checking the website for available jobs.

@wrosie wrote:

So the shops are listed in go spot check before they are assigned to you?

No, first you are assigned the jobs, then they show up in the GSC app. One time I applied and was accepted for a job I planned to do within 4 hours of being accepted, which was faster than normal for me. When I got to the location, the job hadn't even shown up yet in my GSC app! So I called CI and spoke with someone, who explained that the jobs usually go in to the app within 24 hours of acceptance, so that's why it wasn't there right away. But they loaded it up within a few minutes and I was good to go! HTH

@ndp1234 wrote:

The key is to pick the stores that have a low number in the kit name. I didn’t know that since I didn’t look at the guidelines and had 200 stickers for one store! My kit number ended in 4 so it’s 50x4=200. It took me close to an hour to complete that one and also because the employees took forever to give me permission to proceed and called like 3 different people.

So you have to accept the shop to check the numbers.

Then decide to either do it once and never accept it again or flake on the shop and never accept it again.

@wrosie wrote:

@ndp1234 wrote:

The key is to pick the stores that have a low number in the kit name. I didn’t know that since I didn’t look at the guidelines and had 200 stickers for one store! My kit number ended in 4 so it’s 50x4=200. It took me close to an hour to complete that one and also because the employees took forever to give me permission to proceed and called like 3 different people.

So you have to accept the shop to check the numbers.

Then decide to either do it once and never accept it again or flake on the shop and never accept it again.

I wanna argue but you're kinda right, at least for this one. This particular project was not communicated very well, and honestly the bigger lists are not an adequate payment.

Well, I accepted one of these back at $17 and will do it tomorrow. The claim was 30 minutes, but now I see I have to not just check in, but specifically find the dairy manager and ask them to not only bring out the back stock but also ask them to set up another display location. 30 minute...sure.

Card replenishment will sometimes have the kit number after the store name. It varies based on the store.

I have not seen kit numbers listed for the sticker project that is currently available. I have not done these, fee is still not high enough in my area to recoup gas expenses.

@wrosie wrote:

So the shops are listed in go spot check before they are assigned to you?

I've been checking the website for available jobs.

@bradkcrew wrote:

Well, I accepted one of these back at $17 and will do it tomorrow. The claim was 30 minutes, but now I see I have to not just check in, but specifically find the dairy manager and ask them to not only bring out the back stock but also ask them to set up another display location. 30 minute...sure.

you're overthinking. the main focus on these jobs is to sticker what's out there. they're not gonna have backstock(only 1 location i went to said they had backstock out've probably 40 or so), and not gonna want to build a secondary spot. that kind've thing is corporate decisions anyway at most stores. tag what's out there and take good photos. shouldn't take long. they should've made these 2 visit jobs. send us in with 50 or 100 sticker (depending on kit A or kit

, and then in another month send us in with 50 or 100 more. giving leftover stickers to whoever is working dairy is useless.

@jay225 wrote:

@bradkcrew wrote:

Well, I accepted one of these back at $17 and will do it tomorrow. The claim was 30 minutes, but now I see I have to not just check in, but specifically find the dairy manager and ask them to not only bring out the back stock but also ask them to set up another display location. 30 minute...sure.

you're overthinking. the main focus on these jobs is to sticker what's out there. they're not gonna have backstock(only 1 location i went to said they had backstock out've probably 40 or so), and not gonna want to build a secondary spot. that kind've thing is corporate decisions anyway at most stores. tag what's out there and take good photos. shouldn't take long. they should've made these 2 visit jobs. send us in with 50 or 100 sticker (depending on kit A or kit , and then in another month send us in with 50 or 100 more. giving leftover stickers to whoever is working dairy is useless.

Well I still have to track down a dairy manager and ask.

Sorry, only registered users may post in this forum.

Click here to login

Customer Impact

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine