I haven’t shopped Five Guys in a couple years and don’t go there often. I just went to the one closest to my house (which I’ve never shopped) and every employee was absolutely delightful. I ordered online so they knew my name. Even after eating and as I walked out the girl cleaning the glass referred to me by name.
Then I realized, I don’t think I ever once had anything close to a negative report at a 5 Guys. They always seem happy working there. There’s got to be something in the management model that is just totally different than any other food service company.
I have to take more 5 Guys shops. They’re so easy because nothing goes wrong.