Thanks for sharing your experience. I was sort of joking about the don't trust bare thing haha - this thread was sounding so good, too good. I think there is a difference between sharing a story/experience in full sentences with examples then just making an account and saying BARE sucks with no background. Everyone here counts but I think no matter what side of the fence people are on when it comes to MSC's, people appreciate reading the whole story with examples.
Jaosmom Wrote:
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> Okay lbw100 and dixie: do I count? I'm not a
> newbie to shopping or this forum. I wont use the
> language above, but I am currently taking a break
> from BARE because of A) non response to emails and
>
poor communication when it is received. I have
> done MANY shops for BARE over the last 5 years. I
> have never had a grade below an 8, and my usual
> grade is a 10. I recently did a shop for them and
> had something very unusual happen, and didnt know
> how to report it. I immediately emailed the
> scheduler who assigned me through the
> "help/contact" link. I waited, and waited...and
> waited. I know that it sometimes is 5-7 days
> before a shop is edited. Over the next 5 days I
> emailed the scheduler, and I used the
> "help/contact" link in the shop 5 times. I
> received ZERO responses. on the 5th day, the
> scheduler cancelled the shop.
> I immediately emailed him ( replied to the
> cancellation email) and THIS time he responded
> within minutes! Interesting? He didnt bother to
> acknowledge any of my previous emails, but
> reassigned me the shop saying he " didnt know what
> the circumstance was, but comments are usually put
> in the box." Since I wanted to make sure the shop
> was accepted and paid, I emailed back and
> explained what had happened , and offered to
> reshop if neccesary. I asked for a contact phone
> number. NO REPLIES. The scheduler went ahead and
> cancelled the shop, and I again emailed him
> replying that I would like to speak to someone in
> person.
> I rarely get a reply. I also have received a
> rash of emails of late where an assignment is
> given AFTER the date it is due, and then one
> instance where I was assigned a location that was
> closed last August! After the cancellation, I then
> received 3 "urgent" emails within 3 hours, asking
> me to shop locations that were desperately needing
> done! I give up. Im taking a month off from them.
Silver Certified ~ Shopping all of Toronto and beyond