CANADAMOMMY,
I believe all issues with this cancellation have been resolved at this point. At least, they have been to my knowledge... Thank you for checking!!!
I certainly understand what you mean though!!!
My cancellation email could have been more specific for people who already completed their shop or were due to complete their shop on the same day as the cancellation.
My email was as follows:
"Please note that the Kohler plumbing showroom visit you were assigned has been cancelled - our client has made a change in the program dates. Please watch the Job Board, as the shop will be rescheduled the end of May.
We sincerely apologize for any inconvenience and appreciate your assistance."
I recognize now that it could have been more descriptive and explanatory. So, thank you for pointing that out!! I will certainly improve any contact in the future should this worst case scenario happen again... Let's hope that it won't...
CANADAMOMMY Wrote:
-------------------------------------------------------
> All good and fine that Greg will (or might) solve
> it now. But there should not have to be more work
> on the shopper part to reclaim something that was
> his shop in the first place. If you are scheduled
> on a date, perform it on a date, there should be
> no issue. If a client pulls then it is between
> store A and shopping company. The shopper should
> not have to be in limbo will I or will I not be
> paid for a shop they performed.
>
>
>
>
> DanteInOH Wrote:
> --------------------------------------------------
> -----
> > Greg is good people for Beyond Hello. I never
> had
> > a problem with him, he will take care of you.
> >
> > GregBH Wrote:
> >
> --------------------------------------------------
>
> > -----
> > > Hi Everyone!!
> > >
> > > This is Greg, a scheduler from Beyond Hello,
> and
> > I
> > > hope I'm not imposing. I'm just INCREDIBLY
> > sorry
> > > for the frustration over canceled plumbing
> > > shops...
> > >
> > > If there's anything I can do for any of you
> or
> > if
> > > you still have a dispute with us at Beyond
> > Hello,
> > > please do contact me directly at my email
> > address,
> > >
Greg@BeyondHello.com.
> > >
> > > You could also call my extension at
> > (800)-321-2588
> > > EXT 857. I generally work 9am to 5pm central
> > time
> > > on weekdays. I'm on during some sporadic
> hours
> > as
> > > well...
> > >
> > > Anyway, I'd like to be sure that everything
> is
> > set
> > > right with you all.
> > >
> > > Thank you, everyone!! Have a great day!!!