dspeakes Wrote:
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> It's part of the difference between being a
> contractor and an employee. Your client (the MSC)
> has no obligation to teach you how to do your job.
> It's annoying, of course, and counter-productive,
> certainly, but in order to correct you, they would
> have to spend their time writing a paragraph
> telling you what you did wrong. Since the MSC
> isn't paying the editor to be your teacher and
> you're not paying the editor to be your teacher,
> the editor has no reason to bother.
>
> Also ... if shoppers produced perfect reports all
> the time ... the editors would be out of a job.
> So they have an incentive *not* to help us
> improve.
>
>
> Consider this: I'm an accountant. I have clients
> for whom I reconcile their bank account every
> month for a flat fee. If I go in and find that
> they did everything perfectly except they
> routinely forgot to enter their automatic debits
> every month, I can choose to fix them and say
> nothing, fix them and say, "You forgot your debits
> again" or I could spend twenty minutes of unpaid
> time teaching them how to automate the entry of
> the debits on Quickbooks, so they post
> automatically on the correct date.
>
> Why would I do that? If that's the only reason
> they need me to reconcile their account, if I
> teach them how to do that, what do they need me
> for any more?
>
> I have a policy of not teaching my clients how to
> do my job. If they want me to teach them to use
> Quickbooks, I'll tutor them on a per-hour basis.
>
>
> I expect the editors are more interested in their
> own job security than they are in what your
> average score is.
I understand your point but if their system of dinging without telling the IC's what they are doing wrong is making them lose IC's then they are defeating the purpose anyway. I know that I barely shop with them, not jut because of the picky editors, but the picky editors that don't tell me where I'm going wrong and the fees are low to boot. It's just not worth the deflation to the ego sometime.
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Motivation increases when we assume large responsibilities with a short deadline.