@Alice919 wrote:
Yeah. They did the same thing to me last ywar. I argued with them that they hadnt told me about three errors and one error that they had emailed me about was not a true error and just a request for more information. They didn't care and didn't give me any info about why they deactivated me despite having completed hundreds of shops for them over the years. I emailed a year later and asked to be reactivated snd they said no. I read in a forum a while ago that some suspect that they just kick out their experienced shoppers in favor of new ones from time to time. Seems like a bad biz idea to me but maybe its an effort to keep the shops done from a new perspective. Either way I was bummed because I was making a couplw hundred bucks a month just from them.
I think it's kind of sad the outrage that ex-MF shoppers express about being "kicked out." Mystery shoppers are independent contractors performing a service for which the company pays us. If they no longer need our services to perform the job, then they don't. It is the company's right to use whatever contractor they please for any and all assignments, just like it is a shopper's right to pick and choose which companies we work for and which assignments we accept. Because a contractor has completed 100, 500, or 5,000 shops for a company does not mean the company must continue using them or owes them anything.
It may be that a deactivation was not due to errors. It may simply be that the company has hundreds of new applicants in your area and they choose to use the newer shoppers. They want new eyes and new impressions. Since Market Force guidelines are pretty specific and their reports are easy enough for a first-grader, it is not a tremendous plus for them to use experienced shoppers. It actually makes better business sense to use newbie shoppers. Newbies accept shops quicker and work for less. They bring a new perspective. After all, this is business. This is not about giving money to shoppers who feel entitled. It is about the company getting the highest quality reports for their clients at the lowest possible cost. The company is in business to make money, not to support shoppers. You haven't been hired, or adopted. Every shop you do for Market Force is a single assignment, for which you get paid. There is no seniority or longevity.
Sometimes the deactivation is a mistake or an administrative issue and the shopper can be reactivated. It pays to ask. Sometime the deactivation was for a reason and the company will not reverse it. But Alice's post makes it very clear to me why Market Force chooses not to explain or give any information. Why would a company choose to explain and argue so the shopper will understand. What difference does it make? It's over and done. There is nothing to be gained by begging and arguing that you weren't notified of errors or you want to know specifically what errors. As a contractor, rather than an employee, they are not obligated to give any reasons, just as you are not obligated to give any reasons if you decide not to accept their shops any longer.