Maritz Phone Number- What's this all about???

I called Maritz main number 800-782-4299 several times this morning from two different phone numbers and each time I'm getting the Capital One rewards center. This can't be good!

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Me too. Is there an alternate number to call? What do you think this means?

I called there several times yesterday morning and received voicemail. I finally received a human being after about the 5th attempt.

Shopping up and down the Colorado Rocky Mountain front range.

I emailed two of the TCMSBOX addresses about it so they'll probably be addressing it sometime around mid-April.

______________________________________________________________________
Seriously, nobody cares that you're offended.

This is clearly a problem with whatever telephone service provider either Capital One and / or Maritz uses. I encountered this type of "crossed circuits" issue before. It happens. It has nothing to do with either Maritz or Capitol One. No, it is not good from a practical sense, but it is not the end of the world. Businesses can actually buy insurance against this sort of thing - it is called business interruption insurance - and loss of phone service is one of the many covered risks.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008

Yeah I figured it was the phone company but I thought it wouldn't be a bad idea to make them aware of it if they weren't already.

______________________________________________________________________
Seriously, nobody cares that you're offended.

go to website and notice in red text.

URGENT NOTICE!
MaritzCX's toll-free phone number (1-800-782-4299) is currently not working correctly. To reach our Mystery Shopping team, please call our local phone number (913-234-3800). We are working as quickly as possible to fix the problem.

I would guess that Maritz administers Cap1's reward program. That kind of thing is a bigger part of their business than MS I think.

There are reasons that a body stays in motion
At the moment only demons come to mind

You would be right. Mystery shopping is a tiny part of their business. It was originally offered as a complement to other services instead of subcontracting the work.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.

They handle the employee incentive program for my day job's company. I was surprised when I saw the return address on some employee gift I received.

Shopper in California's Bay Area

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Maritz Phone Number- What's this all about???

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