So I got this email from MF today telling me two shops are invalid due to overlapping times. But the times don’t overlap, do they? Here is their email:
“Overlapping times with
AID: XYZ (shop start at 11:27, end at 11:41) AND
AID ABC (shop start at 11:00, end at 11:17)”
This is so strange to me! I’m still waiting for them to reverse their decision - bc that’s $50 in pay and reimbursements.
THEN, I emailed them earlier asking about my late payment, again.
I wrote:
“My payment for May shops is late, again. I have spent over $450 in reimbursements for the current month and last month. This is getting extremely frustrating to me – because $450 is 25% of my personal fixed expenses – just to tell you how much money this amount is to me.
“I think Market Force will lose it’s productive, long-term shoppers if they have to continue to chase their money. There has been a lot of chatter and outrage about this issue on the Mystery Shoppers Forum. Shoppers are quitting and telling others to stay away. It is obvious to us MF has serious cash flow problems that seem to be getting worse, as the pay dates are more and more extended. In 2017, I received payment by 10th-12th; in 2018, on 12th-15th. Now in 2019, we are at the 20th. How can you expect me to continue to front hundreds of dollars a month in reimbursement money to a company that struggles to pay on time?
When your ‘good shoppers’ leave – your company will eventually fail. We are the Golden Goose. Without us, no one has a job. I think MF needs to make us their top priority, don’t you?”
She thanked me for my feedback and is forwarding it the management. In the meantime, I am continuing to work for several other MSPs as I move away from what seems to be a sinking ship.