@HoomanShopper.....I just did a drive-thru shop tonight. There was no wait to pull up and order. I answered 0:00 and it gave me an error and pointed to the wrong question as well. That is a lazy software engineer that does not test their code thoroughly before deploying. Even if the software engineer did not test, it should have been caught in QA or UAT before being released (can you tell by now I'm a software engineer?).
It's frustrating as a shopper when the software does not behave properly. Whether it's @HoomanShopper example or @Morledzep. I have experienced both errors with IPSOS and this client in recent shop reports.