1. Forums
  2. Mystery Shopping Company Discussion

Satisfaction Services NON-PAYMENT

May 31, 2023 04:04AM
I am out just over $1600 as I had completed several high end shops for them with constant contact from Raquel (the scheduler) over a period of months earlier this year. I have filed a fraud alert with federal authorities and will likely pursue a legal claim if this is not resolved. This is clearly fraud if they continue to not pay.

If anyone has gotten them to reimburse through less adversarial means, please keep me posted.
Reply
Log In
x

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

More Discussions About Satisfaction Services (All Companies)
More About Payment
September 19, 2023 03:01AM
Hi! Did anyone got paid?
Reply
September 20, 2023 07:18PM
Disclosure: Never shopped that company. BUT.....'banding together' and not doing shops is fine......but you can't get the whole free world to participate. Ahem. Cough. Now I'll write a short fairy tale....

Once upon a time there was a company that promised payment in return for work rendered. And then that company didn't pay. It wasn't just a one time thing but rather multiple times to multiple people.

SO......10,15,20 people decided to ACCEPT shops, especially from the same client and the MSC thought all would be well. But then......bam bam bam bam the reports were either never completed, or sent in with deliberately poor information.

Then the company had to scramble to get the shops done.

But .....they also lost a client who got sick of late or crappy or missing reports.

And they live happily ever after.
Reply
September 20, 2023 07:31PM
Your fairy tale is exactly that!
Reply
September 20, 2023 07:59PM
Love it!
Reply
October 04, 2023 04:05PM
Has anyone gotten paid?
Reply
October 04, 2023 04:46PM
Here's something interesting. A couple of weeks ago, someone from Satisfaction Services posted about how SS is transitioning from Satisfaction Services to this new Texas CX Solutions. I posted on it about my concerns. Here is the link:
[www.mysteryshopforum.com]
The signature of "Jon. Owner" is the same name as the name Jon listed as the Managing Partner in the Houston office of Satisfaction Services.
[www.satisfactionservicesinc.com]

A skunk still smells like a skunk, no matter what name you give it!!
Reply
October 12, 2023 08:26AM
Have you considered contacting a tort attorney and starting a class action suit?
Reply
October 24, 2023 04:58PM
I did a shop for satisfaction services on July 31st and have still not been paid. Raquel gave me Mickey's phone number and email address. I reached out and have had no response or payment
Reply
October 24, 2023 05:14PM
Not surprised. I’ve been trying for a couple years. I’ll never do another one for them. Just terrible how they handled this. Very unprofessional.
Reply
October 24, 2023 06:37PM
Years ago, the deactivated me. Guess I was one of the lucky ones!!
Reply
October 24, 2023 08:16PM
Sinclair just announced that starting the first of the year they are going to direct deposit and no more checks !
Reply
October 27, 2023 01:52PM
Their board shows just three shops and at least one of their clients is now with ACL. I haven’t gotten job invites for months but that might be because I had told Raquel I wouldn’t do any shops until this issue with stiffing other shoppers was resolved.

Edited 1 time(s). Last edit at 10/27/2023 01:53PM by NinS.
Reply
November 06, 2023 04:32PM
I did a shop in July for Satisfaction services. They owe me $90. Raquel gave me the address and phone number for Mickey the owner of Satisfaction services. I have reached out by text, phone and email and still have not been paid. Apparently they are changing to Texas CX Solutions. I would advise all shoppers not to take any jobs from Satisfaction services or Texas CX Solutions until they pay the Shoppers that they owe. Mickie Alberts contact information:.msalbert@satisfactionservicesinc.com 954-319-7170
Reply
November 07, 2023 05:14AM
I do not think Satisfaction Services Inc is going to pay its shoppers waiting on payment. On 9/22/2023, Satisfaction Services Inc was administratively dissolved for failure to file an Annual Report with the Florida Department of State and the President of Satisfaction Services Inc appears to now be living in Gatlinburg, Tennessee, at least according to Broward County, Florida court records (the President of Satisfaction Services, Inc., Mickie Albert, recently accepted service of process at a home in TN). Satisfaction Services Inc. did not even appear in a lawsuit filed against it and a default judgment was entered against it last month. Voluntary payment seems very unlikely at this point.

Edited 2 time(s). Last edit at 11/07/2023 05:38AM by hous.
Reply
November 07, 2023 05:19AM
@NinS wrote:

Their board shows just three shops and at least one of their clients is now with ACL. I haven’t gotten job invites for months but that might be because I had told Raquel I wouldn’t do any shops until this issue with stiffing other shoppers was resolved.

Satisfaction Services Inc was administratively dissolved in September. They aren't supposed to be doing regular business.

"A corporation administratively dissolved continues its corporate existence but may not conduct any affairs except that necessary to wind up and liquidate its affairs under s. 617.1405 and adopt a plan of distribution of assets pursuant to s. 617.1406." Fla. Stat. S. 617.1421(3).
Reply
November 07, 2023 06:50AM
Contact me if you consider a class action suit.
Reply
November 12, 2023 05:52PM
If you are considering a class action please contact me. ovillalante@gmail.com
Reply
Sorry, only registered users may post in this forum.

Click here to login